Access control system accessories - Expert commentary

Surveillance in 2017: 360-degree cameras  a primary device for total situational awareness
Surveillance in 2017: 360-degree cameras a primary device for total situational awareness

The physical security market continues to experience growth as users look to capitalise on the promises of emerging technologies and because of this, 2017 proved to be a great year for Oncam. In fact, this year was the best year in Oncam's history in terms of sales, as 360-degree fisheye cameras have gone from being a “specialty” camera used only in certain applications to a primary device for enabling total situational awareness. Today, many of our customers leverage 360-degree cameras exclusively to provide extensive coverage inside a facility or in a large outdoor area, with traditional narrow field-of-view cameras used only at “choke” points. Increase in cybersecurity threats and breaches At the end of 2016, we predicted a major trend this year would be an increase in cybersecurity concerns for users of physical security systems, and we were right. An increase in cybersecurity threats and breaches have put organisations on watch. Based on this and the adoption of more IT-centric infrastructure and protocols, there is significant collaboration between IT and physical security, and true “convergence” is finally starting to happen. The adoption of video analytics also continued to increase this year, as most video surveillance projects involved the use of some form of analytics and data analysis. Demand for safeguards As we move into 2018, the trends of 2017 will roll over, and cybersecurity will continue to be a major issue. Suppliers of hardware and software will put an even greater emphasis being cyber secure and end users will increasingly demand safeguards. Additionally, the deployment and use of advanced analytics based on newer artificial intelligence-based technologies will continue to increase. It will be the technology providers that find ways to allow users to capture additional value from the information collected by security systems that will accelerate growth. Oncam made significant investments in new products that leverage analytics and cloud technologies. In 2018, we will continue to invest in the development of new products, with a focus on solutions for particular applications across industry segments. Beyond our technology advancements, we've invested significantly in boosting our sales force in the Americas and adding industry experts to ensure sustained customer and partner success with our solutions. From our vantage point, Oncam is well positioned to capitalise on opportunities for growth in the coming year.

Connected, cyber-secure solutions will lead the security market in 2018
Connected, cyber-secure solutions will lead the security market in 2018

2017 was quite an interesting and eventful year for the physical security industry. The economy has been robust and technology has become progressively sophisticated—with interactive services, cloud computing and network-based solutions taking charge to provide new insights to installers and their end-user customers. The Internet of Things is creating increasingly integrated solutions, with a heightened emphasis on total connectivity. Changing security expectations World events have also put the spotlight on the need for comprehensive security at public events, tourist attractions and schools and campuses. Security is an expectation and systems integrators are becoming trusted advisors to their customers, who are looking to them to solve problems or issues. Residential systems are more robust and now, are migrating to the commercial side of the business. There’s a blurring of the lines of technology—many of the products that come to the security industry originate from the consumer side. This proposition is also changing expectations by both residential and commercial customers, who want common, easy operation from their smartphone or user interface. Unexpected was some of the biggest deals in the industry, including acquisitions by dominant companies who grew even larger and continued ongoing consolidation on the manufacturing side. Those who remain will need to be progressive and step up their game with the latest proven technologies. Selling hardware isn’t the end game any longer. It’s providing solutions that generate revenue for security dealers and offer a solid return on investment for the end-user. In addition, solutions need to be easier for the user, and integrate many different systems and components across the enterprise. Cybersecurity safeguards End users want to get the most out of their solutions—and they want to be able to have more than safety and security. They are looking for the types of products that yield insights into system performance and give them the data the need for greater control and to proactively address any challenges or problems before they occur. Downtime is not an option and therefore, there’s an increased emphasis on consistent power so solutions are always on and running reliably. For security dealers and integrators, physical security and cybersecurity services will be part of their offerings and no longer separate disciplines Cybersecurity is a dominant conversation in the security industry these days and that buzz will continue into 2018. Because solutions are increasingly network connected, they have vulnerabilities that will have to be addressed by service providers and manufacturers. Manufacturers will need to take the upper hand in providing hardened products—testing and certifying for cybersecurity safeguards. That is not an easy task and can be expensive, but it needs to be done. Because cybersecurity is in constant evolution, many will go the route of outsourcing this component of their manufacturing to third parties well-versed in threat detection and hardening. Hardened products will also need to evolve with new emerging attacks. For security dealers and integrators, physical security and cybersecurity services will be part of their offerings and no longer separate disciplines. Intelligent access control solutions Manufacturers no longer operate in silos. They are working with systems integrators to more fully understand their needs and those of the end-user. Manufacturers are also partnering with technology providers—bringing in the expertise of others so their solutions are comprehensive and holistic. We will continue to see integration of formerly disparate components, open systems and open APIs. There will also be strong migration to access control systems with edge intelligence and power over Ethernet, leveraging existing cabling for network connectivity. The winners will be those who take the lead in providing cyber secured and hardened products, as well as companies who partner with others to bring best of breed solutions to market. The losers will be those who continue to develop proprietary, closed systems and fail to recognise the importance of network connectivity for real-time, proactive reporting. Without networked power, the facility cannot yield the proper insights it needs to stay reliably connected 24/7 Ongoing partner success LifeSafety Power® has been working consistently and diligently on elevating the status of power from unintelligent hardware device to network-connected component that yields rich data for the user and allows the installer to provide remote monitoring and managed power services. We have changed the paradigm of power but there’s additional work to do to get people to understand the new, critical role power plays in comprehensive enterprise and campus security. Now, security installers can help the end user know what’s happening with locks, access control, gates or other connected solutions and fix problems before they happen. Without networked power, the facility cannot yield the proper insights it needs to stay reliably connected 24/7. We have also had continued, ongoing successes with our many partners in the access control community and that’s where we will further focus our efforts in 2018—working with leading security solution providers to present the best technologies and solutions that are reliable, certified and present the types of insights security dealers need to offer customers to provide the highest levels of service. This will also help security dealers and integrators differentiate themselves and compete more effectively in the crowded marketplace.

Intercoms increasingly popular in education, campuses and multi-tenant housing markets
Intercoms increasingly popular in education, campuses and multi-tenant housing markets

Part 1 in our Intercoms in Security Series Lambert-St. Louis International Airport uses Code Blue intercoms Organisations are demanding a new level of interoperability among mission-critical security systems. Intelligible audio, the ability to hear, be heard and be understood, is critical to communication, which is essential to the core security processes within an organisation, as well as to emergency situations. Intelligible audio provides a platform to optimise various processes, including the use of security officers. “Our main thrust is to ensure our clients see intelligible and interoperable audio, not as an option, but as instrumental to their budget optimisation, stakeholder communication and risk mitigation efforts,” says Jim Hoffpauir, President of Zenitel North America, a manufacturer of intercoms and other communications solutions. Iintercoms in building safety and security  The role of intercoms in building safety and security is a given across many markets, and that use is growing. Intercoms are used in campus call boxes, elevators, muster locations, and for emergency notification. The trend is toward video, audio and access control, all tied together. There is also an emphasis on providing intelligible audio in any environment, even demanding ones. The education market has historically been a large sector for intercoms. Emergency phones and intercoms traditionally have been found throughout education settings, including colleges and universities, where they remain quite popular. Expanding markets for two-way communication In recent years, however, their popularity has also grown within the healthcare and mass transit sectors, where their versatility allows authorities to react to emergency situations while also providing a wide range of applications for non-emergency situations, such as car trouble or requests for directions. Intercoms can fulfill a variety of emergency and non-emergency needs in places like downtown Santa Ana, California (Photo courtesy Code Blue) “Markets of all sizes and shapes can benefit from a two-way communication solution that can help individuals place calls for assistance with first responders, police departments or customer service representatives,” says David Fleming, Chief Design Officer for Code Blue Corp. Intercoms for public and private sectors Aiphone is another intercom manufacturer for which education is a big market. Bruce Czerwinski, U.S. General Sales Manager, Aiphone Corp., says about 80 percent of both public and private K-12 and higher education campuses are using at least one intercom in some form. That percentage grows to nearly 100 percent for hospitals, which are using intercoms as nurse-call stations and at parking facilities, exterior door entries, nurseries and pharmacies, he says. "About 40 percent of commercial units – from strip malls to large, multi-tenant campus settings – are using intercoms" Up to 70 percent of larger multi-family facilities are also using intercoms. And that percentage is even higher in older, heavily populated Eastern cities. Many locales have laws mandating the use of audio and video intercoms on buildings beyond a threshold number of units. About 40 percent of commercial units – from strip malls to large, multi-tenant campus settings – are using intercoms, says Czerwinski. In the past year, Aiphone’s emergency stations have become very popular, particularly in campus settings; both commercial and higher education. Also, a growing number of unmanned parking garages are using the stations to allow patrons to immediately reach first responders or security personnel. Each of these markets still has growth potential, but by its sheer size, the commercial market offers the greatest opportunities, according to Aiphone. Video-enabled IP intercoms Intercom usage differs widely in various global markets, according to Craig Szmania, CEO of 2N USA, a manufacturer of IP intercoms. In the North American market, intercom usage is relatively low compared to the Europe, Middle East, and Africa (EMEA) region, where intercoms are a more mature market. Security, convenience, systems integration and IP-versus-analogue adoption are driving usage and growth to more than 20 percent year-over-year. More and more video-enabled IP intercoms are seen as an integral part of a system wide security and video solution, according to Szmania. “Our intercom portfolio targets all the major verticals, but we have had particular success in the education sector – K-12 and universities,” says Szmania. “These end users are looking for specific features in securing their campuses, providing convenience to their administrators, employing programmability for differing use scenarios throughout the campus, and integration to their telephony or other systems.” More and more video-enabled IP intercoms are seen as an integral part of a system wide security and video solution Szmania says the latter point is becoming a particular need in light of a requirement for campus-wide communication and coordination in emergency situations. “Our intercoms integrate seamlessly with third party solutions such as Cisco’s telephone systems that are the communication backbones of many schools and campuses,” he adds. IP-based solutions in residential verticals Considering near-term growth potential, single family and multi-tenant residential verticals have fantastic opportunities for increased usage of door stations/intercoms in the United States, according to Szmania. The company has entered this space over the last several years and has grown to be a market leader in IP-based integrated solutions, especially in the home automation space. The adoption of IP networked solutions for condominiums and apartments is just taking off, driven in part by consumer demand for mobile-anywhere video, audio and door control. The service is also a driver for integrator/dealer adoption of the technology to provide recurring monthly revenue (RMR). 2N has also achieved triple-digit growth in commercial building installations over the past two years. Building owners, IT departments and security managers want and need a networked solution for control and security. 2N’s open platforms are a good fit, says Szmania. Read part 2 of our Security Intercoms series here

Latest Videx Security Ltd news

Videx launches touch free entry range to help businesses return to normal post COVID-19 pandemic
Videx launches touch free entry range to help businesses return to normal post COVID-19 pandemic

For more than 35 years, Videx have manufactured door entry and access control solutions and have now launched their latest range of touch free entry panels and exit buttons as businesses return to work during the coronavirus pandemic. The range offers both exit buttons and entrance panels in a touch free format using infrared sensor technology, providing a no touch solution for companies as they focus on creating a COVID secure environment for their employees, partners and customers. Neil Thomas, National Sales Manager at Videx, said: “As businesses return to normal, health and safety is the key priority. With our touch free entry panels, it means visitors can alert someone of their arrival without needing to press a button. The panels can also include proximity access control, allowing authorised personnel to enter the building touch free. Both surface and flush exit buttons are also available to allow users to exit without the need to press buttons.” Adjustable activation range The panels and buttons are compatible with a number of Videx systems including our IP system, two wire video kits and GSM kit. The panels and exit buttons, which are for internal use unless appropriately protected externally, boast several key features including adjustable activation range (3cm-15cm) and activation time (from 0.5 seconds to 20 seconds). All panels are IP55 rated and require a power input of 12Vdc. They can operate in a temperature change from -20 degrees to 75 degrees. Neil added: “The new touch free range can offer better protection against COVID-19 transmission and other viruses too that can spread from touching common use surfaces and devices. We can also provide fully customised options, offering bespoke entry panels and exit buttons that are in keeping with the surroundings of the building.”

Videx identifies increased demand for IP-based access control systems during COVID-19 pandemic
Videx identifies increased demand for IP-based access control systems during COVID-19 pandemic

The COVID-19 pandemic has affected all industries in different ways. For healthcare and medical organisations, operational management approaches have changed right across the sector and not just on the clinical front. Videx, a manufacturer and supplier of access control and door entry systems, has seen a sharp rise in demand for IP based intercom systems. The contagiousness of the coronavirus coupled with the high volume of patients admitted to hospital with the disease has increased the need to secure specific wards and departments. Popular access control solutions At the same time, GP practices, pharmacies and other healthcare organisations have also had to look at their entry provision to minimise the risk of the virus spreading. Neil Thomas, National Sales Manager at Videx UK, said: “IP based intercoms are hugely popular access control solutions generally due to the flexibility and ease of installation IP provides.” The Videx IP kit for example comes as an expandable system with multiple entrance and call points" “The Videx IP kit for example comes as an expandable system with multiple entrance and call points that can be customised to suit the needs of any building whether that’s an A and E department, an outpatient unit or medical centre that’s home to several GP practices.” Dedicated wiring infrastructure “The huge benefit of IP technology is that it doesn’t require dedicated wiring infrastructure and can be used on existing networks. These networks can be shared with other technologies such as CCTV, building management and many others.” “We’ve seen a rise in enquiries and orders placed for our IP intercoms because of the urgent need to secure sensitive and specific areas in buildings such as hospitals, pharmacies and GP surgeries. For instance, in hospitals where there are dedicated COVID-19 wards access to such wards require maximum security but, at the same time, authorised entry convenience and ease and this is exactly what our IP system provides.” Flush mounting options An event call log can be viewed on the videophone with a video capture feature to see missed callers There is also a heightened need for controlling access to the general public. As a result, demand in the Videx IP range has grown, especially for one-way, single button entry units where a member of staff can grant access from their desk via videophone. The Videx IP kit includes a wall mount 6200 series videophone and the entrance panel which is available in standard or vandal resistant form with surface or flush mounting options. The videophone includes a touch screen 3.5” colour display enabling the end user to customise a range of settings as well as initiate calls to entrance points, neighbouring buildings and internally to other extensions with the facility to have up to 16 videophones in each building. The videophones can also intercommunicate and cascade calls to other locations if they are not answered. What’s more, an event call log can be viewed on the videophone with a video capture feature to see missed callers.

Videx Security announces release of new installer app for Videx GSM intercom systems
Videx Security announces release of new installer app for Videx GSM intercom systems

Videx Security has strengthened its flagship GSM intercom range by adding a new app designed specifically for installers and engineers who fit and maintain Videx GSM systems. The new app which complements the existing GSM app includes a new host of features that’s compatible with all GSM models and enables an engineer to programme an unlimited number of sites and intercoms that they’re responsible for to help manage them all more effectively and conveniently. Programming access codes and proximity fobs James Gray, project manager at Videx, said “The new app provides a wide range of convenient, user friendly features that help make an engineer’s job easier. Within the app, installers can store useful information about the site such as the address and site contact details and they’re able to programme all apartments and buttons, access codes, proximity fobs, dial to opens, time bands and general settings too”. Events for each intercom and site can be viewed from within the app, which are also stored on a cloud server" James added, “Events for each intercom and site can be viewed from within the app, which are also stored on a cloud server and sent directly from the intercom to the cloud allowing them to be viewed on multiple devices. Additionally, there is an advanced settings page and a diagnostics tools section to assist the engineer should they need to diagnose a problem. Installation manuals and a useful help section can also be easily accessed within the app too.” Videx GSM systems app The app is available for both Android and iOS and allows the intercoms to be programmed via SMS. All the intercom settings are stored on a cloud server which offers the advantage to allow multiple engineers to share the data on their devices and also offers peace of mind as the data is backed up automatically. The app can be downloaded from the Apple App Store and Google Play Store free of charge. Once downloaded, installers will need to register via the app. Registration can take up to three working days while the user is verified as an installer or engineer. The app can be used with all current and older model GSM intercoms.

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