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The physical security market continues to experience growth as users look to capitalise on the promises of emerging technologies and because of this, 2017 proved to be a great year for Oncam. In fact, this year was the best year in Oncam's history in terms of sales, as 360-degree fisheye cameras have gone from being a “specialty” camera used only in certain applications to a primary device for enabling total situational awareness. Today, many of our customers leverage 360-degree cameras exclusively to provide extensive coverage inside a facility or in a large outdoor area, with traditional narrow field-of-view cameras used only at “choke” points. Increase in cybersecurity threats and breaches At the end of 2016, we predicted a major trend this year would be an increase in cybersecurity concerns for users of physical security systems, and we were right. An increase in cybersecurity threats and breaches have put organisations on watch. Based on this and the adoption of more IT-centric infrastructure and protocols, there is significant collaboration between IT and physical security, and true “convergence” is finally starting to happen. The adoption of video analytics also continued to increase this year, as most video surveillance projects involved the use of some form of analytics and data analysis. Demand for safeguards As we move into 2018, the trends of 2017 will roll over, and cybersecurity will continue to be a major issue. Suppliers of hardware and software will put an even greater emphasis being cyber secure and end users will increasingly demand safeguards. Additionally, the deployment and use of advanced analytics based on newer artificial intelligence-based technologies will continue to increase. It will be the technology providers that find ways to allow users to capture additional value from the information collected by security systems that will accelerate growth. Oncam made significant investments in new products that leverage analytics and cloud technologies. In 2018, we will continue to invest in the development of new products, with a focus on solutions for particular applications across industry segments. Beyond our technology advancements, we've invested significantly in boosting our sales force in the Americas and adding industry experts to ensure sustained customer and partner success with our solutions. From our vantage point, Oncam is well positioned to capitalise on opportunities for growth in the coming year.
2017 was quite an interesting and eventful year for the physical security industry. The economy has been robust and technology has become progressively sophisticated—with interactive services, cloud computing and network-based solutions taking charge to provide new insights to installers and their end-user customers. The Internet of Things is creating increasingly integrated solutions, with a heightened emphasis on total connectivity. Changing security expectations World events have also put the spotlight on the need for comprehensive security at public events, tourist attractions and schools and campuses. Security is an expectation and systems integrators are becoming trusted advisors to their customers, who are looking to them to solve problems or issues. Residential systems are more robust and now, are migrating to the commercial side of the business. There’s a blurring of the lines of technology—many of the products that come to the security industry originate from the consumer side. This proposition is also changing expectations by both residential and commercial customers, who want common, easy operation from their smartphone or user interface. Unexpected was some of the biggest deals in the industry, including acquisitions by dominant companies who grew even larger and continued ongoing consolidation on the manufacturing side. Those who remain will need to be progressive and step up their game with the latest proven technologies. Selling hardware isn’t the end game any longer. It’s providing solutions that generate revenue for security dealers and offer a solid return on investment for the end-user. In addition, solutions need to be easier for the user, and integrate many different systems and components across the enterprise. Cybersecurity safeguards End users want to get the most out of their solutions—and they want to be able to have more than safety and security. They are looking for the types of products that yield insights into system performance and give them the data the need for greater control and to proactively address any challenges or problems before they occur. Downtime is not an option and therefore, there’s an increased emphasis on consistent power so solutions are always on and running reliably. For security dealers and integrators, physical security and cybersecurity services will be part of their offerings and no longer separate disciplines Cybersecurity is a dominant conversation in the security industry these days and that buzz will continue into 2018. Because solutions are increasingly network connected, they have vulnerabilities that will have to be addressed by service providers and manufacturers. Manufacturers will need to take the upper hand in providing hardened products—testing and certifying for cybersecurity safeguards. That is not an easy task and can be expensive, but it needs to be done. Because cybersecurity is in constant evolution, many will go the route of outsourcing this component of their manufacturing to third parties well-versed in threat detection and hardening. Hardened products will also need to evolve with new emerging attacks. For security dealers and integrators, physical security and cybersecurity services will be part of their offerings and no longer separate disciplines. Intelligent access control solutions Manufacturers no longer operate in silos. They are working with systems integrators to more fully understand their needs and those of the end-user. Manufacturers are also partnering with technology providers—bringing in the expertise of others so their solutions are comprehensive and holistic. We will continue to see integration of formerly disparate components, open systems and open APIs. There will also be strong migration to access control systems with edge intelligence and power over Ethernet, leveraging existing cabling for network connectivity. The winners will be those who take the lead in providing cyber secured and hardened products, as well as companies who partner with others to bring best of breed solutions to market. The losers will be those who continue to develop proprietary, closed systems and fail to recognise the importance of network connectivity for real-time, proactive reporting. Without networked power, the facility cannot yield the proper insights it needs to stay reliably connected 24/7 Ongoing partner success LifeSafety Power® has been working consistently and diligently on elevating the status of power from unintelligent hardware device to network-connected component that yields rich data for the user and allows the installer to provide remote monitoring and managed power services. We have changed the paradigm of power but there’s additional work to do to get people to understand the new, critical role power plays in comprehensive enterprise and campus security. Now, security installers can help the end user know what’s happening with locks, access control, gates or other connected solutions and fix problems before they happen. Without networked power, the facility cannot yield the proper insights it needs to stay reliably connected 24/7. We have also had continued, ongoing successes with our many partners in the access control community and that’s where we will further focus our efforts in 2018—working with leading security solution providers to present the best technologies and solutions that are reliable, certified and present the types of insights security dealers need to offer customers to provide the highest levels of service. This will also help security dealers and integrators differentiate themselves and compete more effectively in the crowded marketplace.
Part 1 in our Intercoms in Security Series Lambert-St. Louis International Airport uses Code Blue intercoms Organisations are demanding a new level of interoperability among mission-critical security systems. Intelligible audio, the ability to hear, be heard and be understood, is critical to communication, which is essential to the core security processes within an organisation, as well as to emergency situations. Intelligible audio provides a platform to optimise various processes, including the use of security officers. “Our main thrust is to ensure our clients see intelligible and interoperable audio, not as an option, but as instrumental to their budget optimisation, stakeholder communication and risk mitigation efforts,” says Jim Hoffpauir, President of Zenitel North America, a manufacturer of intercoms and other communications solutions. Iintercoms in building safety and security The role of intercoms in building safety and security is a given across many markets, and that use is growing. Intercoms are used in campus call boxes, elevators, muster locations, and for emergency notification. The trend is toward video, audio and access control, all tied together. There is also an emphasis on providing intelligible audio in any environment, even demanding ones. The education market has historically been a large sector for intercoms. Emergency phones and intercoms traditionally have been found throughout education settings, including colleges and universities, where they remain quite popular. Expanding markets for two-way communication In recent years, however, their popularity has also grown within the healthcare and mass transit sectors, where their versatility allows authorities to react to emergency situations while also providing a wide range of applications for non-emergency situations, such as car trouble or requests for directions. Intercoms can fulfill a variety of emergency and non-emergency needs in places like downtown Santa Ana, California (Photo courtesy Code Blue) “Markets of all sizes and shapes can benefit from a two-way communication solution that can help individuals place calls for assistance with first responders, police departments or customer service representatives,” says David Fleming, Chief Design Officer for Code Blue Corp. Intercoms for public and private sectors Aiphone is another intercom manufacturer for which education is a big market. Bruce Czerwinski, U.S. General Sales Manager, Aiphone Corp., says about 80 percent of both public and private K-12 and higher education campuses are using at least one intercom in some form. That percentage grows to nearly 100 percent for hospitals, which are using intercoms as nurse-call stations and at parking facilities, exterior door entries, nurseries and pharmacies, he says. "About 40 percent of commercial units – from strip malls to large, multi-tenant campus settings – are using intercoms" Up to 70 percent of larger multi-family facilities are also using intercoms. And that percentage is even higher in older, heavily populated Eastern cities. Many locales have laws mandating the use of audio and video intercoms on buildings beyond a threshold number of units. About 40 percent of commercial units – from strip malls to large, multi-tenant campus settings – are using intercoms, says Czerwinski. In the past year, Aiphone’s emergency stations have become very popular, particularly in campus settings; both commercial and higher education. Also, a growing number of unmanned parking garages are using the stations to allow patrons to immediately reach first responders or security personnel. Each of these markets still has growth potential, but by its sheer size, the commercial market offers the greatest opportunities, according to Aiphone. Video-enabled IP intercoms Intercom usage differs widely in various global markets, according to Craig Szmania, CEO of 2N USA, a manufacturer of IP intercoms. In the North American market, intercom usage is relatively low compared to the Europe, Middle East, and Africa (EMEA) region, where intercoms are a more mature market. Security, convenience, systems integration and IP-versus-analogue adoption are driving usage and growth to more than 20 percent year-over-year. More and more video-enabled IP intercoms are seen as an integral part of a system wide security and video solution, according to Szmania. “Our intercom portfolio targets all the major verticals, but we have had particular success in the education sector – K-12 and universities,” says Szmania. “These end users are looking for specific features in securing their campuses, providing convenience to their administrators, employing programmability for differing use scenarios throughout the campus, and integration to their telephony or other systems.” More and more video-enabled IP intercoms are seen as an integral part of a system wide security and video solution Szmania says the latter point is becoming a particular need in light of a requirement for campus-wide communication and coordination in emergency situations. “Our intercoms integrate seamlessly with third party solutions such as Cisco’s telephone systems that are the communication backbones of many schools and campuses,” he adds. IP-based solutions in residential verticals Considering near-term growth potential, single family and multi-tenant residential verticals have fantastic opportunities for increased usage of door stations/intercoms in the United States, according to Szmania. The company has entered this space over the last several years and has grown to be a market leader in IP-based integrated solutions, especially in the home automation space. The adoption of IP networked solutions for condominiums and apartments is just taking off, driven in part by consumer demand for mobile-anywhere video, audio and door control. The service is also a driver for integrator/dealer adoption of the technology to provide recurring monthly revenue (RMR). 2N has also achieved triple-digit growth in commercial building installations over the past two years. Building owners, IT departments and security managers want and need a networked solution for control and security. 2N’s open platforms are a good fit, says Szmania. Read part 2 of our Security Intercoms series here
Traka Automotive, one of UK’s renowned electronic key management solution provider for automotive dealers, has expanded its product portfolio by launching TrakaMEC, a mechanical key management range. TrakaMEC is an affordable new addition to Traka Automotive’s extensive range of solutions, designed to meet the needs of dealerships and services centres that are not yet requiring fully networked and integrated electronic key management systems. Presenting a highly secure mechanical key management solution, TrakaMEC is available in two systems; TrakaMEC Supreme as tested to rigiorous LPS1175 and EN14450 standards, and TrakaMEC Lite for a simpler and more low cost solution. Electronic key management Says Paul Smith, Director Traka Automative: “Latest statistics show nearly a third of Brits are now looking to prepare to return to regular commuting, purchasing a car to limit their exposure to other members of the public and avoid public transport where possible. Dealerships, large and small across the UK, need to be up and running as efficiently as possible to meet demands.” “TrakaMEC has been launched as a cost effective solution to help those aspiring to move to an electronic system as they grow in this new working environment. Traka Automotive is already the market-leading electronic key management solution provider amongst larger franchise and prestige dealerships brands. With the launch into mechanical, we’re making the upgrade path very easy and attractively-priced for dealerships to advance at their own pace.” Key management solution Each Supreme cabinet comes with a modern electronic Code Handle which can be programmed with nine user codes Each TrakaMEC Supreme cabinet is built with the highest quality Union ASSA ABLOY components including force resistant, anti-drill, anti-pick and anti-saw BS 5-lever mortice deadlocks for extra peace of mind and security. Additionally, each Supreme cabinet comes with a modern electronic Code Handle which can be programmed with nine different user codes to improve security. TrakaMEC Lite is a low cost and effective key management solution, designed to meet the needs of dealerships with less stringent security specification demands than TrakaMEC Supreme provides. TrakaMEC Lite cabinets are available with 50, 100 or 150 key capacity. Individual dealership requirements Paul concluded: “TrakaMEC customers can be assured at an uncertain time of getting the best of many worlds. They will receive a solution designed, made and supported by Traka; the global leader in access solutions dedicated to satisfying end user needs for security, safety and convenience. At the same time benefit from a highly cost-effective, outstanding quality mechanical product designed specifically for automotive customers that can be scalable to suit individual dealership requirements.”
ProWire Unified Power Systems, the highest level of integration between a power system and an access control solution, has expanded its family of products with the introduction of ProWire XPRESS, a new value line of single-voltage power systems featuring prewired controller terminal strips for rapid, reliable setup and in-the-field savings. ProWire XPRESS models come prewired for system power, faults, communication and tamper switch. Models are currently available for Mercury Security controllers in four-door (FPV4-E2M/T4X) or 12-door (FPV102-D8PE2M1/T12X; FPV104-D8PE2M1/T12X) configurations at 12 or 24VDC. ProWire XPRESS carries a joint Mercury/LSP UL, ULC certification and CE listing (EU). Pre-wired integrated access solutions ProWire XPRESS provides faster, more consistent installations, helping overcome manpower challenges by freeing the technician from tedious enclosure wiring to quickly move on to other tasks. The solution comes in LifeSafety Power’s spacious E2 enclosures measuring 20 inches high, 16 inches wide and 4.5 inches deep with lock and tamper switch, as well as lifetime warranty. ProWire XPRESS also provides a lower-cost opportunity for installation consistency Part of the ProWire pre-wired integrated access solutions, ProWire XPRESS also provides a lower-cost opportunity for installation consistency and standardisation by eliminating guesswork and site variability. “There’s a large sector of the security integrator market looking for an inexpensive, yet professional way to expand their access control projects,” said Matt Virga, Vice President of Sales, North America, LifeSafety Power. Intelligent networking power solutions “ProWire XPRESS checks all the boxes, with the ability to save precious time and labour costs. With the addition of ProWire XPRESS, LifeSafety Power now has a product to meet every job, vertical market and price point.” LifeSafety Power is a consummate innovator and specialist in physical security and access control, creating a new category of intelligent networking power solutions that monitor and manage system connectivity across the enterprise. Embracing technology collaboration with some of the most recognisable companies in the industry, LifeSafety Power has carved a unique niche and along the way received numerous awards for its innovation, including Security Industry Association New Product of the Year; Secure Campus Award for Networked Power; and many others. LifeSafety Power is an ASSA ABLOY company.
Places of leisure, where one spends one’s downtime, are public by design. Unlike a bank vault or power plant, they actively invite visitors. One can’t just lock them down and hope no one turns up. Equally, to ensure user and property safety, access must not be a free for all. Managing risk - separating authorised from unauthorised people and locations - is part of every site manager’s daily routine. Intelligent locking makes this workload a whole lot easier. Intelligent keys combine the powerful features of electronic access control with the convenience and familiarity of mechanical keys. In hugely diverse leisure settings across Europe, they already help managers do more with less. Everyone treasures their leisure. The right access solution can help one do it safely without putting a burden on those responsible for one’s security. We treasure our leisure. The right access solution can help us do it safely without putting a burden on those responsible for our security. Controlling access to outdoor sites and visitor attractions Obviously, for many leisure attractions, wired electronic security is not an option. Locations may be remote - far beyond the reach of mains electricity. Assets themselves may be outside. Thankfully, cabling is not essential for effective intelligent access control. Robust, battery-powered locking, backed by intuitive admin software one can access from anywhere, matches or exceeds the functionality of traditional wired access control. Padlocks built to withstand climate extremes integrate within one’s system exactly like standard interior locks. Intelligent electronic key systems are also budget friendly. Making the switch from mechanical security is not an all-or-nothing decision. The best intelligent key systems let one roll out gradually, as needs evolve and budgets allow. For example, the Llyn Brenig Reservoir and Visitor Centre in Wales attracts tens of thousands of tourists every year. Both mechanical and electromechanical locking protect a site which houses critical infrastructure and watersports facilities - with disparate security needs. Here electromechanical locking brings long-term cost savings to site owners Welsh Water, because locks no longer need to be changed when keys are lost. Permissions are simply deleted from the system software. In 2015, Twycross Zoo launched a £55 million, two-decade development plan. High on the agenda was a new intelligent key solution to replace a mechanical master-key system which was labour-intensive to administer. The new system’s flexibility has put zoo security managers in full control of their site. Only staff with the necessary authority and training can access animal enclosures. Carrying one programmable key able to open doors, windows and padlocks makes the security team’s rounds easier It’s simple for system administrators to issue time-defined user keys. These can permit vets or zookeepers access to enclosures for a specific time period outside regular hours - for example, in an emergency. When the period expires, the key no longer works and site integrity is automatically restored. Access control in the museum sector When Edvard Munch’s painting “The Scream” was stolen from an Oslo museum in 1994, thieves left a note which read: “Thanks for the poor security”. Securing museums - open spaces with priceless contents - presents one of security’s biggest challenges. Around 50,000 artworks are stolen every year, according to some estimates. Adding further complexity, many museums are located within historic properties. The building itself may be integral to the attraction - and come with strict heritage protections. Any new locking installation must make minimal mess. For this reason, wireless is increasingly the preferred choice. Wireless access systems based on robust, key-operated locking, rather than cards and other keyless credentials, combine a familiar technology (the metal key) with the intelligence to keep staff and collections safe. Carrying one programmable key able to open doors, cabinets, windows and padlocks makes the security team’s rounds easier. It also minimises the number of keys in circulation - with obvious security benefits. Companion software makes key tracking straightforward: one always knows who exactly is carrying credentials, can refine or amend those permissions quickly and order a full audit trail on demand. And these locks are discreet enough to maintain the property’s appearance. Museum access control in action London’s Design Museum needed access control designed to protect high-value assets and exhibits. Devices here protect a contemporary site with three galleries, a restaurant/café and an events space, with 100 permanent staff and hundreds (sometimes thousands) of daily visitors. The building has multiple door sizes and must meet British Standards compliance. Installation was easy and wire-free, because encrypted electronics inside CLIQ locks are powered by the standard batteries Electromechanical locks now control access through 56 doors, forming part of a security ecosystem which incorporates traditional mechanical locks, too. Using intuitive management software, security managers ensure every staff member accesses only the right areas. Contractors are issued with temporary programmable keys, which saves time formerly wasted escorting them around the building. The system the Design Museum chose - CLIQ® from ASSA ABLOY - also enables integration with third-party cloud-based solutions, for control via a single, central management interface. The delicate balance between protecting a precious building and guarding its contents sets a major challenge. Security and access control must be “subtle, but ever present,” according to one former moderator of the Museum Security Network. Invasive installation, showy or inappropriately designed devices and components cannot be considered. This was the checklist facing France’s Musée Maurice Denis: the museum is inside a listed 17th-century monument, so they turned to CLIQ access control technology for a solution. Drawing on extensive experience in the heritage sector, ASSA ABLOY delivered security without disrupting the building aesthetic. Installation was easy and wire-free, because encrypted electronics inside CLIQ locks are powered by the standard batteries inside every programmable key. No further power supply is needed at the door. Around 70 robust, hard-wearing cylinders and padlocks now secure doors and windows inside and outside the main building; waterproof padlocks protect CCTV camera housing on the exterior. Every employee receives access to relevant areas via a single CLIQ key, which administrators program with only the appropriate permissions. Insurance compliance is another major concern in the heritage sector. Indeed, insurers for 17th-century warship Vasa demand Sweden’s highest level of locking: Class 3. Yet the Vasamuseet’s access system must also allow 1.2 million annual visitors to move around freely, while keeping exhibits safe. To upgrade an existing mechanical system, around 700 interior door cylinders were equipped with CLIQ Remote electromechanical technology. Museum staff used to carry heavy chains with ten or more keys. Now facility managers can amend the access rights of everyone’s single CLIQ key at any time, even remotely, using the CLIQ Web Manager. It’s easy to issue contractors such as carpenters with access rights scheduled to end automatically as soon as their work is complete. Security for shopping and indoor leisure sites The electronics inside CLIQ locks are powered by the standard battery inside every key, not mains electricity According to one study completed two decades ago, one spends 87% of one’s time indoors. The number is probably higher now - and includes a huge chunk of one’s leisure time. Large retail multiplexes like Festival Place in the UK are a popular destination. Here over 170 shops, a cinema, sports centre and restaurants have an ever-changing roster of permanent staff, cleaners and out-of-hours contractors. Every person requires secure entry on demand. The public also needs open access for 18 hours every day. Yet a single lost mechanical key could become a security problem for all users and tenants. Installing 100 CLIQ electromechanical cylinders drastically cut the burden of mechanical key management. Now, cleaners and maintenance workers carry an intelligent key which unlocks specific doors for a pre-defined time period. Using simple online admin software, site managers can immediately de-authorise and reissue a lost key or amend any key’s permissions. Generating a comprehensive audit trail - who accessed which lock, and when - takes a couple of mouse clicks. CLIQ also cuts Festival Place operational costs. The electronics inside CLIQ locks are powered by the standard battery inside every key, not mains electricity. Installation was wireless, a huge saving on potentially expensive electrical work. At Festival Place and wherever one gathers to enjoy leisure - indoors or outside - CLIQ enables easy access control for all openings with just a simple, single, programmable key. To learn how you can put CLIQ® intelligent key technology to work in agile, flexible, secure public services, download a free introductory guide at https://campaigns.assaabloyopeningsolutions.eu/eCLIQ
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- ASSA ABLOY supplying security and safety solutions to UK’s railway industry
- ASSA ABLOY Aperio installs real-time access management and devices at The Camp
- ASSA ABLOY’s Code Handle secures an upscale fashion boutique, Patio, with a PIN locking handle