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Gallagher HBUS End of Line Module monitors communications between alarm sensors and controller technology
Gallagher I/O Accessory Single Cabinet - secure enclosure providing one footprint for Gallagher devices
The physical security market continues to experience growth as users look to capitalise on the promises of emerging technologies and because of this, 2017 proved to be a great year for Oncam. In fact, this year was the best year in Oncam's history in terms of sales, as 360-degree fisheye cameras have gone from being a “specialty” camera used only in certain applications to a primary device for enabling total situational awareness. Today, many of our customers leverage 360-degree cameras exclusively to provide extensive coverage inside a facility or in a large outdoor area, with traditional narrow field-of-view cameras used only at “choke” points. Increase in cybersecurity threats and breaches At the end of 2016, we predicted a major trend this year would be an increase in cybersecurity concerns for users of physical security systems, and we were right. An increase in cybersecurity threats and breaches have put organisations on watch. Based on this and the adoption of more IT-centric infrastructure and protocols, there is significant collaboration between IT and physical security, and true “convergence” is finally starting to happen. The adoption of video analytics also continued to increase this year, as most video surveillance projects involved the use of some form of analytics and data analysis. Demand for safeguards As we move into 2018, the trends of 2017 will roll over, and cybersecurity will continue to be a major issue. Suppliers of hardware and software will put an even greater emphasis being cyber secure and end users will increasingly demand safeguards. Additionally, the deployment and use of advanced analytics based on newer artificial intelligence-based technologies will continue to increase. It will be the technology providers that find ways to allow users to capture additional value from the information collected by security systems that will accelerate growth. Oncam made significant investments in new products that leverage analytics and cloud technologies. In 2018, we will continue to invest in the development of new products, with a focus on solutions for particular applications across industry segments. Beyond our technology advancements, we've invested significantly in boosting our sales force in the Americas and adding industry experts to ensure sustained customer and partner success with our solutions. From our vantage point, Oncam is well positioned to capitalise on opportunities for growth in the coming year.
2017 was quite an interesting and eventful year for the physical security industry. The economy has been robust and technology has become progressively sophisticated—with interactive services, cloud computing and network-based solutions taking charge to provide new insights to installers and their end-user customers. The Internet of Things is creating increasingly integrated solutions, with a heightened emphasis on total connectivity. Changing security expectations World events have also put the spotlight on the need for comprehensive security at public events, tourist attractions and schools and campuses. Security is an expectation and systems integrators are becoming trusted advisors to their customers, who are looking to them to solve problems or issues. Residential systems are more robust and now, are migrating to the commercial side of the business. There’s a blurring of the lines of technology—many of the products that come to the security industry originate from the consumer side. This proposition is also changing expectations by both residential and commercial customers, who want common, easy operation from their smartphone or user interface. Unexpected was some of the biggest deals in the industry, including acquisitions by dominant companies who grew even larger and continued ongoing consolidation on the manufacturing side. Those who remain will need to be progressive and step up their game with the latest proven technologies. Selling hardware isn’t the end game any longer. It’s providing solutions that generate revenue for security dealers and offer a solid return on investment for the end-user. In addition, solutions need to be easier for the user, and integrate many different systems and components across the enterprise. Cybersecurity safeguards End users want to get the most out of their solutions—and they want to be able to have more than safety and security. They are looking for the types of products that yield insights into system performance and give them the data the need for greater control and to proactively address any challenges or problems before they occur. Downtime is not an option and therefore, there’s an increased emphasis on consistent power so solutions are always on and running reliably. For security dealers and integrators, physical security and cybersecurity services will be part of their offerings and no longer separate disciplines Cybersecurity is a dominant conversation in the security industry these days and that buzz will continue into 2018. Because solutions are increasingly network connected, they have vulnerabilities that will have to be addressed by service providers and manufacturers. Manufacturers will need to take the upper hand in providing hardened products—testing and certifying for cybersecurity safeguards. That is not an easy task and can be expensive, but it needs to be done. Because cybersecurity is in constant evolution, many will go the route of outsourcing this component of their manufacturing to third parties well-versed in threat detection and hardening. Hardened products will also need to evolve with new emerging attacks. For security dealers and integrators, physical security and cybersecurity services will be part of their offerings and no longer separate disciplines. Intelligent access control solutions Manufacturers no longer operate in silos. They are working with systems integrators to more fully understand their needs and those of the end-user. Manufacturers are also partnering with technology providers—bringing in the expertise of others so their solutions are comprehensive and holistic. We will continue to see integration of formerly disparate components, open systems and open APIs. There will also be strong migration to access control systems with edge intelligence and power over Ethernet, leveraging existing cabling for network connectivity. The winners will be those who take the lead in providing cyber secured and hardened products, as well as companies who partner with others to bring best of breed solutions to market. The losers will be those who continue to develop proprietary, closed systems and fail to recognise the importance of network connectivity for real-time, proactive reporting. Without networked power, the facility cannot yield the proper insights it needs to stay reliably connected 24/7 Ongoing partner success LifeSafety Power® has been working consistently and diligently on elevating the status of power from unintelligent hardware device to network-connected component that yields rich data for the user and allows the installer to provide remote monitoring and managed power services. We have changed the paradigm of power but there’s additional work to do to get people to understand the new, critical role power plays in comprehensive enterprise and campus security. Now, security installers can help the end user know what’s happening with locks, access control, gates or other connected solutions and fix problems before they happen. Without networked power, the facility cannot yield the proper insights it needs to stay reliably connected 24/7. We have also had continued, ongoing successes with our many partners in the access control community and that’s where we will further focus our efforts in 2018—working with leading security solution providers to present the best technologies and solutions that are reliable, certified and present the types of insights security dealers need to offer customers to provide the highest levels of service. This will also help security dealers and integrators differentiate themselves and compete more effectively in the crowded marketplace.
Part 1 in our Intercoms in Security Series Lambert-St. Louis International Airport uses Code Blue intercoms Organisations are demanding a new level of interoperability among mission-critical security systems. Intelligible audio, the ability to hear, be heard and be understood, is critical to communication, which is essential to the core security processes within an organisation, as well as to emergency situations. Intelligible audio provides a platform to optimise various processes, including the use of security officers. “Our main thrust is to ensure our clients see intelligible and interoperable audio, not as an option, but as instrumental to their budget optimisation, stakeholder communication and risk mitigation efforts,” says Jim Hoffpauir, President of Zenitel North America, a manufacturer of intercoms and other communications solutions. Iintercoms in building safety and security The role of intercoms in building safety and security is a given across many markets, and that use is growing. Intercoms are used in campus call boxes, elevators, muster locations, and for emergency notification. The trend is toward video, audio and access control, all tied together. There is also an emphasis on providing intelligible audio in any environment, even demanding ones. The education market has historically been a large sector for intercoms. Emergency phones and intercoms traditionally have been found throughout education settings, including colleges and universities, where they remain quite popular. Expanding markets for two-way communication In recent years, however, their popularity has also grown within the healthcare and mass transit sectors, where their versatility allows authorities to react to emergency situations while also providing a wide range of applications for non-emergency situations, such as car trouble or requests for directions. Intercoms can fulfill a variety of emergency and non-emergency needs in places like downtown Santa Ana, California (Photo courtesy Code Blue) “Markets of all sizes and shapes can benefit from a two-way communication solution that can help individuals place calls for assistance with first responders, police departments or customer service representatives,” says David Fleming, Chief Design Officer for Code Blue Corp. Intercoms for public and private sectors Aiphone is another intercom manufacturer for which education is a big market. Bruce Czerwinski, U.S. General Sales Manager, Aiphone Corp., says about 80 percent of both public and private K-12 and higher education campuses are using at least one intercom in some form. That percentage grows to nearly 100 percent for hospitals, which are using intercoms as nurse-call stations and at parking facilities, exterior door entries, nurseries and pharmacies, he says. "About 40 percent of commercial units – from strip malls to large, multi-tenant campus settings – are using intercoms" Up to 70 percent of larger multi-family facilities are also using intercoms. And that percentage is even higher in older, heavily populated Eastern cities. Many locales have laws mandating the use of audio and video intercoms on buildings beyond a threshold number of units. About 40 percent of commercial units – from strip malls to large, multi-tenant campus settings – are using intercoms, says Czerwinski. In the past year, Aiphone’s emergency stations have become very popular, particularly in campus settings; both commercial and higher education. Also, a growing number of unmanned parking garages are using the stations to allow patrons to immediately reach first responders or security personnel. Each of these markets still has growth potential, but by its sheer size, the commercial market offers the greatest opportunities, according to Aiphone. Video-enabled IP intercoms Intercom usage differs widely in various global markets, according to Craig Szmania, CEO of 2N USA, a manufacturer of IP intercoms. In the North American market, intercom usage is relatively low compared to the Europe, Middle East, and Africa (EMEA) region, where intercoms are a more mature market. Security, convenience, systems integration and IP-versus-analogue adoption are driving usage and growth to more than 20 percent year-over-year. More and more video-enabled IP intercoms are seen as an integral part of a system wide security and video solution, according to Szmania. “Our intercom portfolio targets all the major verticals, but we have had particular success in the education sector – K-12 and universities,” says Szmania. “These end users are looking for specific features in securing their campuses, providing convenience to their administrators, employing programmability for differing use scenarios throughout the campus, and integration to their telephony or other systems.” More and more video-enabled IP intercoms are seen as an integral part of a system wide security and video solution Szmania says the latter point is becoming a particular need in light of a requirement for campus-wide communication and coordination in emergency situations. “Our intercoms integrate seamlessly with third party solutions such as Cisco’s telephone systems that are the communication backbones of many schools and campuses,” he adds. IP-based solutions in residential verticals Considering near-term growth potential, single family and multi-tenant residential verticals have fantastic opportunities for increased usage of door stations/intercoms in the United States, according to Szmania. The company has entered this space over the last several years and has grown to be a market leader in IP-based integrated solutions, especially in the home automation space. The adoption of IP networked solutions for condominiums and apartments is just taking off, driven in part by consumer demand for mobile-anywhere video, audio and door control. The service is also a driver for integrator/dealer adoption of the technology to provide recurring monthly revenue (RMR). 2N has also achieved triple-digit growth in commercial building installations over the past two years. Building owners, IT departments and security managers want and need a networked solution for control and security. 2N’s open platforms are a good fit, says Szmania. Read part 2 of our Security Intercoms series here
Global access control and perimeter security solutions provider, Gallagher Security is recruiting new channel partners to distribute and install its product range – and is using a major new exhibition to step up the hunt. Signing new channel partners Gallagher Security (Europe) will devote its stand (SE163) at The Security Event from 9-11 April 2019 at The NEC Birmingham to sign up new channel partners with a compelling pitch. New general manager, Richard Huison believes Gallagher offers the security industry at least 10% more value with an enterprise-level solution that is future-proofed ahead of the business curve. Importance of Cybersecurity Gallagher is in the top five UK manufacturers of access control solutions and cites industry standards such as Open Supervised Device Protocol" He says, “For the end user, from small business to multinational, we offer resilience and the confidence that what they are putting on their network will combat the ever-growing cyber threat. For our channel partners, this translates to annual management contracts and retaining clients for longer if they lead with Gallagher.” Richard adds, “Gallagher is in the top five UK manufacturers of access control solutions and cites industry standards such as Open Supervised Device Protocol, on which Gallagher is ‘miles ahead’.” Critical national infrastructure security Countering the cyber threat has been a key plank of Huison’s strategy since stepping up to the helm at Gallagher, which is a long term CPNI-approved supplier to the Home Office and critical national infrastructure clients such as the National Grid. Gallagher Security’s focus is on keeping client businesses and their people safe and offering business continuity and efficiency to ensure core operations run smoothly. The Security Event is a free-to-attend exhibition for the commercial and residential security market with 100 of the world’s leading security brands, a programme of 40 seminars and workshops for its more than 6,000 visitors.
Two of the biggest names in physical perimeter security have come together for the first time to develop a world’s first in temporary protection. CLD Fencing Systems, the UK’s renowned manufacturer and supplier of rigid mesh fencing and security gates, and Gallagher Security, global provider of Perimeter Intrusion Detection systems (PIDs) launched FenceSafe-E at International Security Expo 2018 in London on 28 and 29 November. FenceSafe-E fencing system FenceSafe-E combines the best of the zero-ground strike temporary security fencing system FenceSafe-E combines the best of the zero-ground strike temporary security fencing system. FenceSafe with the full benefits of a Monitored Pulse Fencing (MPF) system. Using pre-assembled modular units and the revolutionary FenceSafe system, the temporary secured perimeter can be rapidly deployed anywhere around the globe. During development trials, fence lines of over 30m with 45-degree corners, ends and 90-degree returns were erected and commissioned with full pulse fencing within 90 minutes. Russell Wells, Sales Director with CLD Fencing Systems, said: “One of the key issues faced with temporary monitored protection occurred on the straining of the wires. By using pre-assembled strained ends and corners we were able to develop a system that can offer the protection of a permanent fencing system with the deterrent of a pulse fence, while having zero ground strike.” Advanced perimeter security solution Kevin Godfrey, Strategic Business Development Manager at Gallagher Security, continued: “We are extremely excited to be working with CLD to offer customers the flexibility to easily install a high security solution on a temporary site and then remove it when it’s no longer needed.” The new FenceSafe-E allows the establishment of a true monitored temporary perimeter that is matched with all the aspects of a rigid mesh fencing system and access control. FenceSafe-E conforms to BS EN 1991 for wind loading, resisting overturn in wind speeds in excess of 100mph. The fencing system itself is manufactured to BS 1722 Part 14 and Part 17. It can be supplied either galvanised to BS EN ISO 1461 or polyester powder coated to BS EN 13438. The full range features profiled, twin wire and 358 mesh panel options with temporary sliding and swing gates that all host the Gallagher MPF.
The growing cyber threat is the target for the new man at the helm of Gallagher Security (Europe), whose vision is to equip companies and authorities to combat it. Richard Huison has stepped up to General Manager for UK & Europe, a year after joining Gallagher from Vanderbilt Industries access control brand ACT. He believes Gallagher is perfectly placed to counter the cyber threat as a long term CPNI-approved supplier to the Home Office and critical national infrastructure clients such as the National Grid. Securing the Grid from cyber threat Given the cost to businesses and nation states of falling prey, we have to be sure that security is increasingly baked in to everything we put on our networks"Huison says: “The cost of a power outage on the Grid is £1m per minute so they have to be absolutely sure of their cyber resilience and that everything they plug on to their network is secure. That’s a real challenge in an era where kettles and other household appliances are becoming increasingly wifi-connected, so a hacker switching them all on at the same time could bring down the Grid.” He cites the recent decision to limit Chinese giant Huawei’s involvement in 5G in the UK as evidence of how seriously Government takes the threat and wonders if mass network failures at mobile providers Vodafone and O2 Telefonica have a more sinister cause. “Given the cost to businesses and nation states of falling prey, we have to be sure that security is increasingly baked in to everything we put on our networks,” he says. Filling the shoes of Dave Bentley Huison fills the shoes of career-long Gallagher stalwart Dave Bentley, who has left after 24 years for an entirely new challenge – to run a holiday camp in France. Bentley was the first on site in the UK at customers like Severn Trent Water, EDF, United Utilities and National Grid, which has evolved to be Gallagher’s largest UK client and its biggest worldwide for perimeter, covering a total of 700 sites via different channel partners via the Gallagher Command Centre in two Alarm Receiving Centres. One of Huison's last projects in this role was the development of the Rapier 2000 fire command system where optical cryptos initiated the launch Gallagher employs 1,100 people across a global network in ten countries. Research and development alone makes up 135 of the workforce, 75 of whom are software developers. Global security boss Kahl Betham says: “Richard is a strong natural authentic leader with great drive and ambition for the future. We are delighted to have Richard taking on this GM role.” Security expert for the government Huison spent 14 years at Dublin-based ACT, expanding the brand, increasing their market presence and boosting growth by 25% in the UK. That followed three years with French security manufacturer CDVi. His career in the security industry started with a government contractor making voice and data cryptos and scramblers for the military and government departments. The technology was also adopted by banks and utilities to make secure financial transactions over a non-secure infrastructure. One of his last projects in this role was the development of the Rapier 2000 fire command system where optical cryptos initiated the launch. Out of work, Huison is a qualified commercial diver and a CAA-approved drone operator, both linked to the security and infrastructure industries.
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