Access control system accessories - Expert commentary

Surveillance in 2017: 360-degree cameras  a primary device for total situational awareness
Surveillance in 2017: 360-degree cameras a primary device for total situational awareness

The physical security market continues to experience growth as users look to capitalise on the promises of emerging technologies and because of this, 2017 proved to be a great year for Oncam. In fact, this year was the best year in Oncam's history in terms of sales, as 360-degree fisheye cameras have gone from being a “specialty” camera used only in certain applications to a primary device for enabling total situational awareness. Today, many of our customers leverage 360-degree cameras exclusively to provide extensive coverage inside a facility or in a large outdoor area, with traditional narrow field-of-view cameras used only at “choke” points. Increase in cybersecurity threats and breaches At the end of 2016, we predicted a major trend this year would be an increase in cybersecurity concerns for users of physical security systems, and we were right. An increase in cybersecurity threats and breaches have put organisations on watch. Based on this and the adoption of more IT-centric infrastructure and protocols, there is significant collaboration between IT and physical security, and true “convergence” is finally starting to happen. The adoption of video analytics also continued to increase this year, as most video surveillance projects involved the use of some form of analytics and data analysis. Demand for safeguards As we move into 2018, the trends of 2017 will roll over, and cybersecurity will continue to be a major issue. Suppliers of hardware and software will put an even greater emphasis being cyber secure and end users will increasingly demand safeguards. Additionally, the deployment and use of advanced analytics based on newer artificial intelligence-based technologies will continue to increase. It will be the technology providers that find ways to allow users to capture additional value from the information collected by security systems that will accelerate growth. Oncam made significant investments in new products that leverage analytics and cloud technologies. In 2018, we will continue to invest in the development of new products, with a focus on solutions for particular applications across industry segments. Beyond our technology advancements, we've invested significantly in boosting our sales force in the Americas and adding industry experts to ensure sustained customer and partner success with our solutions. From our vantage point, Oncam is well positioned to capitalise on opportunities for growth in the coming year.

Connected, cyber-secure solutions will lead the security market in 2018
Connected, cyber-secure solutions will lead the security market in 2018

2017 was quite an interesting and eventful year for the physical security industry. The economy has been robust and technology has become progressively sophisticated—with interactive services, cloud computing and network-based solutions taking charge to provide new insights to installers and their end-user customers. The Internet of Things is creating increasingly integrated solutions, with a heightened emphasis on total connectivity. Changing security expectations World events have also put the spotlight on the need for comprehensive security at public events, tourist attractions and schools and campuses. Security is an expectation and systems integrators are becoming trusted advisors to their customers, who are looking to them to solve problems or issues. Residential systems are more robust and now, are migrating to the commercial side of the business. There’s a blurring of the lines of technology—many of the products that come to the security industry originate from the consumer side. This proposition is also changing expectations by both residential and commercial customers, who want common, easy operation from their smartphone or user interface. Unexpected was some of the biggest deals in the industry, including acquisitions by dominant companies who grew even larger and continued ongoing consolidation on the manufacturing side. Those who remain will need to be progressive and step up their game with the latest proven technologies. Selling hardware isn’t the end game any longer. It’s providing solutions that generate revenue for security dealers and offer a solid return on investment for the end-user. In addition, solutions need to be easier for the user, and integrate many different systems and components across the enterprise. Cybersecurity safeguards End users want to get the most out of their solutions—and they want to be able to have more than safety and security. They are looking for the types of products that yield insights into system performance and give them the data the need for greater control and to proactively address any challenges or problems before they occur. Downtime is not an option and therefore, there’s an increased emphasis on consistent power so solutions are always on and running reliably. For security dealers and integrators, physical security and cybersecurity services will be part of their offerings and no longer separate disciplines Cybersecurity is a dominant conversation in the security industry these days and that buzz will continue into 2018. Because solutions are increasingly network connected, they have vulnerabilities that will have to be addressed by service providers and manufacturers. Manufacturers will need to take the upper hand in providing hardened products—testing and certifying for cybersecurity safeguards. That is not an easy task and can be expensive, but it needs to be done. Because cybersecurity is in constant evolution, many will go the route of outsourcing this component of their manufacturing to third parties well-versed in threat detection and hardening. Hardened products will also need to evolve with new emerging attacks. For security dealers and integrators, physical security and cybersecurity services will be part of their offerings and no longer separate disciplines. Intelligent access control solutions Manufacturers no longer operate in silos. They are working with systems integrators to more fully understand their needs and those of the end-user. Manufacturers are also partnering with technology providers—bringing in the expertise of others so their solutions are comprehensive and holistic. We will continue to see integration of formerly disparate components, open systems and open APIs. There will also be strong migration to access control systems with edge intelligence and power over Ethernet, leveraging existing cabling for network connectivity. The winners will be those who take the lead in providing cyber secured and hardened products, as well as companies who partner with others to bring best of breed solutions to market. The losers will be those who continue to develop proprietary, closed systems and fail to recognise the importance of network connectivity for real-time, proactive reporting. Without networked power, the facility cannot yield the proper insights it needs to stay reliably connected 24/7 Ongoing partner success LifeSafety Power® has been working consistently and diligently on elevating the status of power from unintelligent hardware device to network-connected component that yields rich data for the user and allows the installer to provide remote monitoring and managed power services. We have changed the paradigm of power but there’s additional work to do to get people to understand the new, critical role power plays in comprehensive enterprise and campus security. Now, security installers can help the end user know what’s happening with locks, access control, gates or other connected solutions and fix problems before they happen. Without networked power, the facility cannot yield the proper insights it needs to stay reliably connected 24/7. We have also had continued, ongoing successes with our many partners in the access control community and that’s where we will further focus our efforts in 2018—working with leading security solution providers to present the best technologies and solutions that are reliable, certified and present the types of insights security dealers need to offer customers to provide the highest levels of service. This will also help security dealers and integrators differentiate themselves and compete more effectively in the crowded marketplace.

Intercoms increasingly popular in education, campuses and multi-tenant housing markets
Intercoms increasingly popular in education, campuses and multi-tenant housing markets

Part 1 in our Intercoms in Security Series Lambert-St. Louis International Airport uses Code Blue intercoms Organisations are demanding a new level of interoperability among mission-critical security systems. Intelligible audio, the ability to hear, be heard and be understood, is critical to communication, which is essential to the core security processes within an organisation, as well as to emergency situations. Intelligible audio provides a platform to optimise various processes, including the use of security officers. “Our main thrust is to ensure our clients see intelligible and interoperable audio, not as an option, but as instrumental to their budget optimisation, stakeholder communication and risk mitigation efforts,” says Jim Hoffpauir, President of Zenitel North America, a manufacturer of intercoms and other communications solutions. Iintercoms in building safety and security  The role of intercoms in building safety and security is a given across many markets, and that use is growing. Intercoms are used in campus call boxes, elevators, muster locations, and for emergency notification. The trend is toward video, audio and access control, all tied together. There is also an emphasis on providing intelligible audio in any environment, even demanding ones. The education market has historically been a large sector for intercoms. Emergency phones and intercoms traditionally have been found throughout education settings, including colleges and universities, where they remain quite popular. Expanding markets for two-way communication In recent years, however, their popularity has also grown within the healthcare and mass transit sectors, where their versatility allows authorities to react to emergency situations while also providing a wide range of applications for non-emergency situations, such as car trouble or requests for directions. Intercoms can fulfill a variety of emergency and non-emergency needs in places like downtown Santa Ana, California (Photo courtesy Code Blue) “Markets of all sizes and shapes can benefit from a two-way communication solution that can help individuals place calls for assistance with first responders, police departments or customer service representatives,” says David Fleming, Chief Design Officer for Code Blue Corp. Intercoms for public and private sectors Aiphone is another intercom manufacturer for which education is a big market. Bruce Czerwinski, U.S. General Sales Manager, Aiphone Corp., says about 80 percent of both public and private K-12 and higher education campuses are using at least one intercom in some form. That percentage grows to nearly 100 percent for hospitals, which are using intercoms as nurse-call stations and at parking facilities, exterior door entries, nurseries and pharmacies, he says. "About 40 percent of commercial units – from strip malls to large, multi-tenant campus settings – are using intercoms" Up to 70 percent of larger multi-family facilities are also using intercoms. And that percentage is even higher in older, heavily populated Eastern cities. Many locales have laws mandating the use of audio and video intercoms on buildings beyond a threshold number of units. About 40 percent of commercial units – from strip malls to large, multi-tenant campus settings – are using intercoms, says Czerwinski. In the past year, Aiphone’s emergency stations have become very popular, particularly in campus settings; both commercial and higher education. Also, a growing number of unmanned parking garages are using the stations to allow patrons to immediately reach first responders or security personnel. Each of these markets still has growth potential, but by its sheer size, the commercial market offers the greatest opportunities, according to Aiphone. Video-enabled IP intercoms Intercom usage differs widely in various global markets, according to Craig Szmania, CEO of 2N USA, a manufacturer of IP intercoms. In the North American market, intercom usage is relatively low compared to the Europe, Middle East, and Africa (EMEA) region, where intercoms are a more mature market. Security, convenience, systems integration and IP-versus-analogue adoption are driving usage and growth to more than 20 percent year-over-year. More and more video-enabled IP intercoms are seen as an integral part of a system wide security and video solution, according to Szmania. “Our intercom portfolio targets all the major verticals, but we have had particular success in the education sector – K-12 and universities,” says Szmania. “These end users are looking for specific features in securing their campuses, providing convenience to their administrators, employing programmability for differing use scenarios throughout the campus, and integration to their telephony or other systems.” More and more video-enabled IP intercoms are seen as an integral part of a system wide security and video solution Szmania says the latter point is becoming a particular need in light of a requirement for campus-wide communication and coordination in emergency situations. “Our intercoms integrate seamlessly with third party solutions such as Cisco’s telephone systems that are the communication backbones of many schools and campuses,” he adds. IP-based solutions in residential verticals Considering near-term growth potential, single family and multi-tenant residential verticals have fantastic opportunities for increased usage of door stations/intercoms in the United States, according to Szmania. The company has entered this space over the last several years and has grown to be a market leader in IP-based integrated solutions, especially in the home automation space. The adoption of IP networked solutions for condominiums and apartments is just taking off, driven in part by consumer demand for mobile-anywhere video, audio and door control. The service is also a driver for integrator/dealer adoption of the technology to provide recurring monthly revenue (RMR). 2N has also achieved triple-digit growth in commercial building installations over the past two years. Building owners, IT departments and security managers want and need a networked solution for control and security. 2N’s open platforms are a good fit, says Szmania. Read part 2 of our Security Intercoms series here

Latest SALTO Systems news

SALTO Neo door lock Cylinder integrates BioCote® antimicrobial technology for wireless access control
SALTO Neo door lock Cylinder integrates BioCote® antimicrobial technology for wireless access control

The compact new SALTO Neo Cylinder is a compact smart door lock cylinder equipped with state of the art wireless access control design technology. It is designed to provide smarter building management and can be installed on doors where fitting an electronic escutcheon is not normally possible or required and includes standard doors, server racks, gates, cabinets, electric switches, sliding doors, and more. For nearly a decade, SALTO, in partnership with BioCote® - the antimicrobial technology supplier – has incorporated antimicrobial silver ion technology in its smart electronic lock range and supporting product hardware like the new SALTO Neo electronic cylinder product range. SALTO and BioCote® for a hygienic environment By introducing BioCote® antimicrobial technology to the SALTO Neo cylinder range, SALTO helps to support a cleaner and more hygienic environment. This is of particular importance in healthcare applications and in any public or shared space setting by improving the hygiene of common touch points and helping to prevent cross-contamination of microbes. BioCote® is an antimicrobial agent that contains silver-ions which are engineered to provide continuous, built-in protection on SALTO product surfaces and hardware devices like the XS4 smart door lock range, SALTO Neo electronic cylinders, XS4 locker locks, and SALTO wall readers. It works by binding with microbes and damaging their cells in a number of ways, disrupting their normal functions and preventing them from reproducing.

SALTO announces the launch of their Neo Cylinder microsite detailing their electronic access control solutions
SALTO announces the launch of their Neo Cylinder microsite detailing their electronic access control solutions

To enable potential users to discover more about its new Neo electronic cylinder, SALTO Systems, a renowned manufacturer of electronic access control solutions, has launched an easy view microsite dedicated to the product. The compact SALTO Neo Cylinder is designed for doors where fitting an electronic escutcheon is not possible or required and can be installed on standard doors, server racks, gates, cabinets, electric switches, sliding doors, and more. It’s available in an extensive range of models to suit almost any kind of door. Energy efficient, it provides in 100,000 / 130,000 operations from just one set of batteries. The IP66-rated SALTO Neo Cylinder is weather-resistant, making it especially suitable for outdoor use, even in the harshest of environments. The tough Neo Cylinder exterior is the absolute latest in electronic lock technology. Compatible smart key technologies Certified to the highest security standards, and incorporating ever-higher quality and reliability, the SALTO Neo Cylinder offers value far beyond security, however. It also provides greater control over the door by offering users access to audit trails, reports, alerts and much more. The new microsite gives an overview of the main features and benefits of the Neo Cylinder as well as more detailed information of the product on SALTO’s SPACE and SALTO KS technology platforms. This includes technical specifications including available finishes, dimensions, compatible smart key technologies, environmental operating conditions, and IP, fire and security certifications and more. The new eight page SALTO Neo e-book can be downloaded from the company’s official website by completing a short information request box. An email link will then be sent enabling the brochure to be downloaded. 

SALTO achieves the BSI Enhanced Level IoT Kitemark for access control systems
SALTO achieves the BSI Enhanced Level IoT Kitemark for access control systems

SALTO Systems, a manufacturer of electronic access control solutions, has become the first company to achieve the BSI Enhanced Level IoT Kitemark™ for access control systems. The IoT is typically a network of smart devices and systems that can be connected, enabling data to be exchanged to provide services, efficiency and innovation. Its technology can positively enhance lives and businesses, but the complexity of IoT also means that those of criminal intent may attempt to access it to steal data, hack cameras, enter buildings or otherwise breach security. Appropriate security controls The UK government’s Department for Digital, Culture, Media and Sport has assessed the growing threat of this and created a Code of Practice (CoP) for IoT security, in collaboration with the National Cyber Security Centre (NCSC) and other experts from academia and industry. BSI has been part of this collaborative work to give clarity on best practice for IoT security BSI (British Standards Institution) has been part of this collaborative work to give clarity on best practice for IoT security, subsequently developing a scheme to assess connected/IoT devices. The scheme determines whether a product has the appropriate security controls for its intended use and is suitably supported throughout its intended life. This cyber/physical security scheme forms the security element of the BSI Kitemark for IoT/Connected products. Advanced security testing The Enhanced Level IoT Kitemark demonstrates that a connected product has a higher level of security controls in place than the market standard for its type and is generally suitable for higher value or risk applications. Assessment to this level involves BSI’s most in-depth and exacting testing and analysis. To achieve certification, the SALTO XS4 One access control solution had to meet the requirements of a Quality Management System such as ISO 9001 to demonstrate functional, safety and interoperability performance. SALTO were also required to undergo advanced security testing for vulnerabilities and security flaws in BSI’s state of the art IoT laboratory. Furthermore, SALTO also submitted their JustIN mobile app and ProAccess Space web service for assessment under BSI’s Secure Digital Applications Kitemark, ensuring the wider system associated with the XS4 One had the appropriate security controls in place to provide support effectively. Enhanced Level IoT Kitemark This achievement is yet another milestone that sets SALTO apart from others in the market" SALTO Systems Limited MD Ramesh Gurdev says: “This achievement is yet another milestone that sets SALTO apart from others in the market. We’re immensely proud to have achieved the Enhanced Level IoT Kitemark, which provides a mark of trust for current and potential customers to demonstrate that our connected products are safe, secure and fit for purpose throughout their life.” “Combining this with the Secure Digital Applications Kitemark for our app and web services gives further confidence to our customers that we have taken care of security across our whole eco-system.” Appropriate security control David Mudd, Global Digital and Connected Product Certification Manager at BSI said “SALTO has focussed heavily on the security aspects of the whole environment of the organisation’s Access Control System. Achieving the Enhanced Level IoT Kitemark has enabled the organisation to demonstrate that its XS4 One product exceeds the market standard for security control.” “Additionally, certification to the Secure Digital Applications Kitemark for the organisation’s JustIN app and web services will provide further reassurance to SALTO customers so that its entire access control eco-system has the appropriate security control in place.”

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