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The physical security market continues to experience growth as users look to capitalise on the promises of emerging technologies and because of this, 2017 proved to be a great year for Oncam. In fact, this year was the best year in Oncam's history in terms of sales, as 360-degree fisheye cameras have gone from being a “specialty” camera used only in certain applications to a primary device for enabling total situational awareness. Today, many of our customers leverage 360-degree cameras exclusively to provide extensive coverage inside a facility or in a large outdoor area, with traditional narrow field-of-view cameras used only at “choke” points. Increase in cybersecurity threats and breaches At the end of 2016, we predicted a major trend this year would be an increase in cybersecurity concerns for users of physical security systems, and we were right. An increase in cybersecurity threats and breaches have put organisations on watch. Based on this and the adoption of more IT-centric infrastructure and protocols, there is significant collaboration between IT and physical security, and true “convergence” is finally starting to happen. The adoption of video analytics also continued to increase this year, as most video surveillance projects involved the use of some form of analytics and data analysis. Demand for safeguards As we move into 2018, the trends of 2017 will roll over, and cybersecurity will continue to be a major issue. Suppliers of hardware and software will put an even greater emphasis being cyber secure and end users will increasingly demand safeguards. Additionally, the deployment and use of advanced analytics based on newer artificial intelligence-based technologies will continue to increase. It will be the technology providers that find ways to allow users to capture additional value from the information collected by security systems that will accelerate growth. Oncam made significant investments in new products that leverage analytics and cloud technologies. In 2018, we will continue to invest in the development of new products, with a focus on solutions for particular applications across industry segments. Beyond our technology advancements, we've invested significantly in boosting our sales force in the Americas and adding industry experts to ensure sustained customer and partner success with our solutions. From our vantage point, Oncam is well positioned to capitalise on opportunities for growth in the coming year.
2017 was quite an interesting and eventful year for the physical security industry. The economy has been robust and technology has become progressively sophisticated—with interactive services, cloud computing and network-based solutions taking charge to provide new insights to installers and their end-user customers. The Internet of Things is creating increasingly integrated solutions, with a heightened emphasis on total connectivity. Changing security expectations World events have also put the spotlight on the need for comprehensive security at public events, tourist attractions and schools and campuses. Security is an expectation and systems integrators are becoming trusted advisors to their customers, who are looking to them to solve problems or issues. Residential systems are more robust and now, are migrating to the commercial side of the business. There’s a blurring of the lines of technology—many of the products that come to the security industry originate from the consumer side. This proposition is also changing expectations by both residential and commercial customers, who want common, easy operation from their smartphone or user interface. Unexpected was some of the biggest deals in the industry, including acquisitions by dominant companies who grew even larger and continued ongoing consolidation on the manufacturing side. Those who remain will need to be progressive and step up their game with the latest proven technologies. Selling hardware isn’t the end game any longer. It’s providing solutions that generate revenue for security dealers and offer a solid return on investment for the end-user. In addition, solutions need to be easier for the user, and integrate many different systems and components across the enterprise. Cybersecurity safeguards End users want to get the most out of their solutions—and they want to be able to have more than safety and security. They are looking for the types of products that yield insights into system performance and give them the data the need for greater control and to proactively address any challenges or problems before they occur. Downtime is not an option and therefore, there’s an increased emphasis on consistent power so solutions are always on and running reliably. For security dealers and integrators, physical security and cybersecurity services will be part of their offerings and no longer separate disciplines Cybersecurity is a dominant conversation in the security industry these days and that buzz will continue into 2018. Because solutions are increasingly network connected, they have vulnerabilities that will have to be addressed by service providers and manufacturers. Manufacturers will need to take the upper hand in providing hardened products—testing and certifying for cybersecurity safeguards. That is not an easy task and can be expensive, but it needs to be done. Because cybersecurity is in constant evolution, many will go the route of outsourcing this component of their manufacturing to third parties well-versed in threat detection and hardening. Hardened products will also need to evolve with new emerging attacks. For security dealers and integrators, physical security and cybersecurity services will be part of their offerings and no longer separate disciplines. Intelligent access control solutions Manufacturers no longer operate in silos. They are working with systems integrators to more fully understand their needs and those of the end-user. Manufacturers are also partnering with technology providers—bringing in the expertise of others so their solutions are comprehensive and holistic. We will continue to see integration of formerly disparate components, open systems and open APIs. There will also be strong migration to access control systems with edge intelligence and power over Ethernet, leveraging existing cabling for network connectivity. The winners will be those who take the lead in providing cyber secured and hardened products, as well as companies who partner with others to bring best of breed solutions to market. The losers will be those who continue to develop proprietary, closed systems and fail to recognise the importance of network connectivity for real-time, proactive reporting. Without networked power, the facility cannot yield the proper insights it needs to stay reliably connected 24/7 Ongoing partner success LifeSafety Power® has been working consistently and diligently on elevating the status of power from unintelligent hardware device to network-connected component that yields rich data for the user and allows the installer to provide remote monitoring and managed power services. We have changed the paradigm of power but there’s additional work to do to get people to understand the new, critical role power plays in comprehensive enterprise and campus security. Now, security installers can help the end user know what’s happening with locks, access control, gates or other connected solutions and fix problems before they happen. Without networked power, the facility cannot yield the proper insights it needs to stay reliably connected 24/7. We have also had continued, ongoing successes with our many partners in the access control community and that’s where we will further focus our efforts in 2018—working with leading security solution providers to present the best technologies and solutions that are reliable, certified and present the types of insights security dealers need to offer customers to provide the highest levels of service. This will also help security dealers and integrators differentiate themselves and compete more effectively in the crowded marketplace.
Part 1 in our Intercoms in Security Series Lambert-St. Louis International Airport uses Code Blue intercoms Organisations are demanding a new level of interoperability among mission-critical security systems. Intelligible audio, the ability to hear, be heard and be understood, is critical to communication, which is essential to the core security processes within an organisation, as well as to emergency situations. Intelligible audio provides a platform to optimise various processes, including the use of security officers. “Our main thrust is to ensure our clients see intelligible and interoperable audio, not as an option, but as instrumental to their budget optimisation, stakeholder communication and risk mitigation efforts,” says Jim Hoffpauir, President of Zenitel North America, a manufacturer of intercoms and other communications solutions. Iintercoms in building safety and security The role of intercoms in building safety and security is a given across many markets, and that use is growing. Intercoms are used in campus call boxes, elevators, muster locations, and for emergency notification. The trend is toward video, audio and access control, all tied together. There is also an emphasis on providing intelligible audio in any environment, even demanding ones. The education market has historically been a large sector for intercoms. Emergency phones and intercoms traditionally have been found throughout education settings, including colleges and universities, where they remain quite popular. Expanding markets for two-way communication In recent years, however, their popularity has also grown within the healthcare and mass transit sectors, where their versatility allows authorities to react to emergency situations while also providing a wide range of applications for non-emergency situations, such as car trouble or requests for directions. Intercoms can fulfill a variety of emergency and non-emergency needs in places like downtown Santa Ana, California (Photo courtesy Code Blue) “Markets of all sizes and shapes can benefit from a two-way communication solution that can help individuals place calls for assistance with first responders, police departments or customer service representatives,” says David Fleming, Chief Design Officer for Code Blue Corp. Intercoms for public and private sectors Aiphone is another intercom manufacturer for which education is a big market. Bruce Czerwinski, U.S. General Sales Manager, Aiphone Corp., says about 80 percent of both public and private K-12 and higher education campuses are using at least one intercom in some form. That percentage grows to nearly 100 percent for hospitals, which are using intercoms as nurse-call stations and at parking facilities, exterior door entries, nurseries and pharmacies, he says. "About 40 percent of commercial units – from strip malls to large, multi-tenant campus settings – are using intercoms" Up to 70 percent of larger multi-family facilities are also using intercoms. And that percentage is even higher in older, heavily populated Eastern cities. Many locales have laws mandating the use of audio and video intercoms on buildings beyond a threshold number of units. About 40 percent of commercial units – from strip malls to large, multi-tenant campus settings – are using intercoms, says Czerwinski. In the past year, Aiphone’s emergency stations have become very popular, particularly in campus settings; both commercial and higher education. Also, a growing number of unmanned parking garages are using the stations to allow patrons to immediately reach first responders or security personnel. Each of these markets still has growth potential, but by its sheer size, the commercial market offers the greatest opportunities, according to Aiphone. Video-enabled IP intercoms Intercom usage differs widely in various global markets, according to Craig Szmania, CEO of 2N USA, a manufacturer of IP intercoms. In the North American market, intercom usage is relatively low compared to the Europe, Middle East, and Africa (EMEA) region, where intercoms are a more mature market. Security, convenience, systems integration and IP-versus-analogue adoption are driving usage and growth to more than 20 percent year-over-year. More and more video-enabled IP intercoms are seen as an integral part of a system wide security and video solution, according to Szmania. “Our intercom portfolio targets all the major verticals, but we have had particular success in the education sector – K-12 and universities,” says Szmania. “These end users are looking for specific features in securing their campuses, providing convenience to their administrators, employing programmability for differing use scenarios throughout the campus, and integration to their telephony or other systems.” More and more video-enabled IP intercoms are seen as an integral part of a system wide security and video solution Szmania says the latter point is becoming a particular need in light of a requirement for campus-wide communication and coordination in emergency situations. “Our intercoms integrate seamlessly with third party solutions such as Cisco’s telephone systems that are the communication backbones of many schools and campuses,” he adds. IP-based solutions in residential verticals Considering near-term growth potential, single family and multi-tenant residential verticals have fantastic opportunities for increased usage of door stations/intercoms in the United States, according to Szmania. The company has entered this space over the last several years and has grown to be a market leader in IP-based integrated solutions, especially in the home automation space. The adoption of IP networked solutions for condominiums and apartments is just taking off, driven in part by consumer demand for mobile-anywhere video, audio and door control. The service is also a driver for integrator/dealer adoption of the technology to provide recurring monthly revenue (RMR). 2N has also achieved triple-digit growth in commercial building installations over the past two years. Building owners, IT departments and security managers want and need a networked solution for control and security. 2N’s open platforms are a good fit, says Szmania. Read part 2 of our Security Intercoms series here
Workforce management specialist, Synel Industries UK (Synel UK), has introduced the latest version of Synergy Access, a cloud-based access control solution which provides a scalable and cost-effective way to manage who is allowed access to restricted areas. Available as a stand-alone solution or as part of a wider suite of software from Synel that includes Time and Attendance and other workforce management modules, Synergy Access is designed to provide a future-proof solution for access control applications of any size, from one building with just a few doors, through to multiple sited organisations that need to secure many thousands of entrances and exits. Effective access control solutions “Synel has already acquired extensive knowledge of what it takes to deliver effective access control solutions, having previously fulfilled the requirements of many existing clients, including banks, data centres, education facilities, commercial offices, retail, warehousing and manufacturing plants," said James Smith, the Chief Executive Officer (CEO) of Synel Industries UK (Synel UK). The latest version of Synergy Access has been developed in response to feedback from existing customers" James Smith adds, “We have seen steady growth in access control enquiries and sales, and the latest version of Synergy Access has been developed in response to feedback from existing customers who have told us they are placing much more value in the benefits delivered by the Cloud and latest technological advancements, such as facial recognition.” Synergy Access Synergy Access, which is offered as a traditional on-site architecture solution or via Synel UK’s fully managed hosted cloud architecture (SaaS), works hand-in-hand with the company’s own brand readers, as well as fingerprint-based biometric readers and the latest state-of-the-art facial recognition devices from technology partner, Suprema. “We have enjoyed a long-term business relationship with Synel and together we have been able to meet the expectations of many of Synel’s customers,” said Jamie McMillan, Managing Director at Suprema Systems. James McMillan adds, “With the launch of the latest Synergy Access version, I believe Synel has the opportunity to offer system integrators a competitive edge, while providing users with added value from their access control systems.” ANPR module Synel has partnered with 4Sight Imaging to introduce an ANPR module for Synergy Access In addition, Synel has partnered with the renowned UK Automatic Number Plate Recognition (ANPR) specialist, 4Sight Imaging, to introduce an ANPR module for Synergy Access that allows an on-site ANPR engine to be managed over the Cloud as a hybrid solution. This has already been rolled out to a host of customers. “As technology partners who are experts in their respective fields, 4Sight Imaging and Synel have a proven track record of working together to ensure customers can make best use of ANPR as part of an access control solution," said Martin Cowley, Strategic Accounts Manager at 4Sight Imaging. Martin adds, “The development that we have worked on with Synel allows their customers to take advantage of our leading ANPR engine, whilst managing credentials through Synel’s platform, from anywhere in the world." Integration partnerships Synel Industries UK’s Chief Executive Officer, James Smith further said, “We are in a fantastic position to benefit from continued growth with Synergy Access and are actively looking for new integrator partnerships across EMEA who would like to be part of its success.” He concludes, “Synergy Access offers system integrators a feature rich and yet competitively priced access control solution, which will enable them to win new business and have the opportunity to enjoy long-term recurring revenue by promoting our Cloud-based SaaS. The Synel UK team welcomes any enquiries for demonstrations, as well as being available to provide ongoing pre-sales and post-sales support.”
Suprema, a globally renowned company in access control, biometrics and time & attendance solutions, hosted a virtual partner summit on Feb 3, 2021, where it announced new leadership, shared business success stories as well as a business blueprint for future growth. Suprema Partner Summit The Partner Summit, attended by close to hundred Suprema partners, began with a greeting from James Lee, the new Chairman of the company. Lee thanked partners for Suprema’s sales performance, shared how Suprema headquarter employees are striving under the COVID-19 pandemic, and introduced the new leaders of Suprema. Hanchul Kim, previous Managing Director of Suprema, was appointed the new Head of BioStar business. Seongbin Choi, the former Head of Software R&D, is now leading the entire BioStar R&D. Andrew Kim, who joined Suprema, in September 2020, as Chief Strategic Officer, was named the new Head of MOCA Systems Inc., a Suprema-affiliate start-up specialising in mobile credential solution. FaceStation F2, the fusion multimodal terminal At the virtual partner summit, Suprema shared the success of FaceStation F2 At the virtual partner summit, Suprema shared the success of FaceStation F2, the fusion multimodal terminal featuring Suprema’s latest face recognition technology that combines the best of IR and visual face recognition methods. “FaceStation F2 hit record sales for most units sold three months into the launch. This is the most success than with any other product we’ve ever released,” said the new Head of BioStar business, Hanchul Kim. Contactless and face recognition solutions He adds, “Thanks in part to the success of FaceStation F2, Suprema’s sales units of face recognition devices more than doubled in 2020. With the demand for contactless solutions on the rise, we expect face readers to account for around thirty percent of entire unit sales in 2021.” Suprema also presented a five-year vision to become a renowned provider of ACaaS (Access Control as a Service) to enterprise market, using AI, big data and cloud technology. Visual recognition, data analytics and AI expert “Suprema has a strong visual recognition, data analytics and AI technology that will serve well in advancing to object and motion detection, so it really is a natural path for us to expand to the field of fire, intrusion alarm and video surveillance and take BioStar platform to the cloud to offer a total solution to higher-end enterprise customers,” Hanchul Kim further explained. Towards the end of the event, Suprema gave a peek of X-Station 2 scheduled for launch in the first half of the year. X-Station 2 is an advanced touchscreen-based card reader capable of adding QR code module option at the bottom.
Suprema, a pioneer in access control, biometrics and time & attendance solutions, announces that their BioStar 2 platform acquired ISO 27001 and ISO 27701 certifications, internationally recognised privacy information and security standard. ISO 27001 ensures that appropriate measures are in place for data protection and management of information. ISO 27701, first established in August last year, is granted to systems compliant with the General Data Protection Regulation (GDPR) and other similar legislations like California Consumer Privacy Act (CCPA). Both certifications are published and managed by the International Organisation for Standardisation (ISO). Visitor management features I’m glad to have the ISO 27001 and 27701 certifications validate our efforts" Suprema BioStar 2 that acquired the ISO certifications, is a web-based open platform with access control, time and attendance and visitor management features. Suprema offers API and SDK that enables BioStar 2’s easy integration with third party systems. Suprema BioStar 2 met all of the 26 data protection management standards, 114 data protection control and 18 personal information management requirements for the certifications. “Suprema has been striving to strengthen the security level of not just our products and solutions but the company as a whole. We’ve expanded our security team and are running a data protection system in line with global security compliance standards, providing safe and secure solutions. I’m glad to have the ISO 27001 and 27701 certifications validate our efforts,” said Young S. Moon, the CEO of Suprema Inc.
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