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The physical security market continues to experience growth as users look to capitalise on the promises of emerging technologies and because of this, 2017 proved to be a great year for Oncam. In fact, this year was the best year in Oncam's history in terms of sales, as 360-degree fisheye cameras have gone from being a “specialty” camera used only in certain applications to a primary device for enabling total situational awareness. Today, many of our customers leverage 360-degree cameras exclusively to provide extensive coverage inside a facility or in a large outdoor area, with traditional narrow field-of-view cameras used only at “choke” points. Increase in cybersecurity threats and breaches At the end of 2016, we predicted a major trend this year would be an increase in cybersecurity concerns for users of physical security systems, and we were right. An increase in cybersecurity threats and breaches have put organisations on watch. Based on this and the adoption of more IT-centric infrastructure and protocols, there is significant collaboration between IT and physical security, and true “convergence” is finally starting to happen. The adoption of video analytics also continued to increase this year, as most video surveillance projects involved the use of some form of analytics and data analysis. Demand for safeguards As we move into 2018, the trends of 2017 will roll over, and cybersecurity will continue to be a major issue. Suppliers of hardware and software will put an even greater emphasis being cyber secure and end users will increasingly demand safeguards. Additionally, the deployment and use of advanced analytics based on newer artificial intelligence-based technologies will continue to increase. It will be the technology providers that find ways to allow users to capture additional value from the information collected by security systems that will accelerate growth. Oncam made significant investments in new products that leverage analytics and cloud technologies. In 2018, we will continue to invest in the development of new products, with a focus on solutions for particular applications across industry segments. Beyond our technology advancements, we've invested significantly in boosting our sales force in the Americas and adding industry experts to ensure sustained customer and partner success with our solutions. From our vantage point, Oncam is well positioned to capitalise on opportunities for growth in the coming year.
2017 was quite an interesting and eventful year for the physical security industry. The economy has been robust and technology has become progressively sophisticated—with interactive services, cloud computing and network-based solutions taking charge to provide new insights to installers and their end-user customers. The Internet of Things is creating increasingly integrated solutions, with a heightened emphasis on total connectivity. Changing security expectations World events have also put the spotlight on the need for comprehensive security at public events, tourist attractions and schools and campuses. Security is an expectation and systems integrators are becoming trusted advisors to their customers, who are looking to them to solve problems or issues. Residential systems are more robust and now, are migrating to the commercial side of the business. There’s a blurring of the lines of technology—many of the products that come to the security industry originate from the consumer side. This proposition is also changing expectations by both residential and commercial customers, who want common, easy operation from their smartphone or user interface. Unexpected was some of the biggest deals in the industry, including acquisitions by dominant companies who grew even larger and continued ongoing consolidation on the manufacturing side. Those who remain will need to be progressive and step up their game with the latest proven technologies. Selling hardware isn’t the end game any longer. It’s providing solutions that generate revenue for security dealers and offer a solid return on investment for the end-user. In addition, solutions need to be easier for the user, and integrate many different systems and components across the enterprise. Cybersecurity safeguards End users want to get the most out of their solutions—and they want to be able to have more than safety and security. They are looking for the types of products that yield insights into system performance and give them the data the need for greater control and to proactively address any challenges or problems before they occur. Downtime is not an option and therefore, there’s an increased emphasis on consistent power so solutions are always on and running reliably. For security dealers and integrators, physical security and cybersecurity services will be part of their offerings and no longer separate disciplines Cybersecurity is a dominant conversation in the security industry these days and that buzz will continue into 2018. Because solutions are increasingly network connected, they have vulnerabilities that will have to be addressed by service providers and manufacturers. Manufacturers will need to take the upper hand in providing hardened products—testing and certifying for cybersecurity safeguards. That is not an easy task and can be expensive, but it needs to be done. Because cybersecurity is in constant evolution, many will go the route of outsourcing this component of their manufacturing to third parties well-versed in threat detection and hardening. Hardened products will also need to evolve with new emerging attacks. For security dealers and integrators, physical security and cybersecurity services will be part of their offerings and no longer separate disciplines. Intelligent access control solutions Manufacturers no longer operate in silos. They are working with systems integrators to more fully understand their needs and those of the end-user. Manufacturers are also partnering with technology providers—bringing in the expertise of others so their solutions are comprehensive and holistic. We will continue to see integration of formerly disparate components, open systems and open APIs. There will also be strong migration to access control systems with edge intelligence and power over Ethernet, leveraging existing cabling for network connectivity. The winners will be those who take the lead in providing cyber secured and hardened products, as well as companies who partner with others to bring best of breed solutions to market. The losers will be those who continue to develop proprietary, closed systems and fail to recognise the importance of network connectivity for real-time, proactive reporting. Without networked power, the facility cannot yield the proper insights it needs to stay reliably connected 24/7 Ongoing partner success LifeSafety Power® has been working consistently and diligently on elevating the status of power from unintelligent hardware device to network-connected component that yields rich data for the user and allows the installer to provide remote monitoring and managed power services. We have changed the paradigm of power but there’s additional work to do to get people to understand the new, critical role power plays in comprehensive enterprise and campus security. Now, security installers can help the end user know what’s happening with locks, access control, gates or other connected solutions and fix problems before they happen. Without networked power, the facility cannot yield the proper insights it needs to stay reliably connected 24/7. We have also had continued, ongoing successes with our many partners in the access control community and that’s where we will further focus our efforts in 2018—working with leading security solution providers to present the best technologies and solutions that are reliable, certified and present the types of insights security dealers need to offer customers to provide the highest levels of service. This will also help security dealers and integrators differentiate themselves and compete more effectively in the crowded marketplace.
Part 1 in our Intercoms in Security Series Lambert-St. Louis International Airport uses Code Blue intercoms Organisations are demanding a new level of interoperability among mission-critical security systems. Intelligible audio, the ability to hear, be heard and be understood, is critical to communication, which is essential to the core security processes within an organisation, as well as to emergency situations. Intelligible audio provides a platform to optimise various processes, including the use of security officers. “Our main thrust is to ensure our clients see intelligible and interoperable audio, not as an option, but as instrumental to their budget optimisation, stakeholder communication and risk mitigation efforts,” says Jim Hoffpauir, President of Zenitel North America, a manufacturer of intercoms and other communications solutions. Iintercoms in building safety and security The role of intercoms in building safety and security is a given across many markets, and that use is growing. Intercoms are used in campus call boxes, elevators, muster locations, and for emergency notification. The trend is toward video, audio and access control, all tied together. There is also an emphasis on providing intelligible audio in any environment, even demanding ones. The education market has historically been a large sector for intercoms. Emergency phones and intercoms traditionally have been found throughout education settings, including colleges and universities, where they remain quite popular. Expanding markets for two-way communication In recent years, however, their popularity has also grown within the healthcare and mass transit sectors, where their versatility allows authorities to react to emergency situations while also providing a wide range of applications for non-emergency situations, such as car trouble or requests for directions. Intercoms can fulfill a variety of emergency and non-emergency needs in places like downtown Santa Ana, California (Photo courtesy Code Blue) “Markets of all sizes and shapes can benefit from a two-way communication solution that can help individuals place calls for assistance with first responders, police departments or customer service representatives,” says David Fleming, Chief Design Officer for Code Blue Corp. Intercoms for public and private sectors Aiphone is another intercom manufacturer for which education is a big market. Bruce Czerwinski, U.S. General Sales Manager, Aiphone Corp., says about 80 percent of both public and private K-12 and higher education campuses are using at least one intercom in some form. That percentage grows to nearly 100 percent for hospitals, which are using intercoms as nurse-call stations and at parking facilities, exterior door entries, nurseries and pharmacies, he says. "About 40 percent of commercial units – from strip malls to large, multi-tenant campus settings – are using intercoms" Up to 70 percent of larger multi-family facilities are also using intercoms. And that percentage is even higher in older, heavily populated Eastern cities. Many locales have laws mandating the use of audio and video intercoms on buildings beyond a threshold number of units. About 40 percent of commercial units – from strip malls to large, multi-tenant campus settings – are using intercoms, says Czerwinski. In the past year, Aiphone’s emergency stations have become very popular, particularly in campus settings; both commercial and higher education. Also, a growing number of unmanned parking garages are using the stations to allow patrons to immediately reach first responders or security personnel. Each of these markets still has growth potential, but by its sheer size, the commercial market offers the greatest opportunities, according to Aiphone. Video-enabled IP intercoms Intercom usage differs widely in various global markets, according to Craig Szmania, CEO of 2N USA, a manufacturer of IP intercoms. In the North American market, intercom usage is relatively low compared to the Europe, Middle East, and Africa (EMEA) region, where intercoms are a more mature market. Security, convenience, systems integration and IP-versus-analogue adoption are driving usage and growth to more than 20 percent year-over-year. More and more video-enabled IP intercoms are seen as an integral part of a system wide security and video solution, according to Szmania. “Our intercom portfolio targets all the major verticals, but we have had particular success in the education sector – K-12 and universities,” says Szmania. “These end users are looking for specific features in securing their campuses, providing convenience to their administrators, employing programmability for differing use scenarios throughout the campus, and integration to their telephony or other systems.” More and more video-enabled IP intercoms are seen as an integral part of a system wide security and video solution Szmania says the latter point is becoming a particular need in light of a requirement for campus-wide communication and coordination in emergency situations. “Our intercoms integrate seamlessly with third party solutions such as Cisco’s telephone systems that are the communication backbones of many schools and campuses,” he adds. IP-based solutions in residential verticals Considering near-term growth potential, single family and multi-tenant residential verticals have fantastic opportunities for increased usage of door stations/intercoms in the United States, according to Szmania. The company has entered this space over the last several years and has grown to be a market leader in IP-based integrated solutions, especially in the home automation space. The adoption of IP networked solutions for condominiums and apartments is just taking off, driven in part by consumer demand for mobile-anywhere video, audio and door control. The service is also a driver for integrator/dealer adoption of the technology to provide recurring monthly revenue (RMR). 2N has also achieved triple-digit growth in commercial building installations over the past two years. Building owners, IT departments and security managers want and need a networked solution for control and security. 2N’s open platforms are a good fit, says Szmania. Read part 2 of our Security Intercoms series here
Video surveillance has evolved from a simple requirement for clear images to video content analysis (VCA) for improved management. Now, with deep learning, security solutions are enabled with sophisticated intelligence and efficiency at a whole new level. Hikvision AcuSense software Hikvision AcuSense makes advanced VCA and deep learning capabilities available to SMBs Hikvision AcuSense is newly born out of this, which makes advanced VCA and deep learning capabilities available to small and medium businesses, and residential customers for the first time. Small and medium businesses have many of the same surveillance and security requirements as larger organisations. They need to identify and react to perimeter breaches in real time, and to automate footage searches to fast locate true events. Another example could be the security and protection for residential areas. Perimeter protection When the need to look into the security of a property arises, the first line of defence would be securing its perimeter. The idea is to prevent intruders from breaking in. However, conventional surveillance system may not do the job well enough. Conventional surveillance systems provide certain detection features enabled by video content analysis (VCA), such as motion detection, line-crossing detection and intrusion detection, but, would simply compound all event detections, triggering frequent alarms when an object is detected. This could be an animal, a shadow, or other natural movements – we call them false alarms. As a result, the need to spend time to investigate each one is very consuming, potentially delaying any necessary response and generally affecting efficiency. Video content analysis So being able to identify the real threats – the presence of a human or a vehicle – would greatly improve the accuracy of perimeter VCA functions. Hikvision’s hassle-free AcuSense technology can help achieve this goal, and give a cost-effective way to protect locations and assets. Employed with advanced VCA and deep learning algorithms, Hikvision AcuSense helps maximise security with efficient human and vehicle detection by categorising alarm information into human, vehicle, and other objects. With high accuracy, the system disregards alarms triggered by other objects such as rain or leaves, and delivers alarms that are associated with human or vehicle detection. Quick target search and detection Hikvision AcuSense has a “quick target search” feature that allows security personnel to find footage quickly Hikvision AcuSense has a “quick target search” feature that allows security personnel or local police to find footage quickly in the event of a security incident. This saves many hours rather than searching for footage manually. Now, re-imagine perimeter security systems armed with Hikvision AcuSense technology. Video surveillance is in operation when an intruder tries to sneak in on a windy and rainy day. The intruder probably thought such bad weather would do him a favor, as there are no witnesses near your house. But this is not the case. Effective intrusion detection The security camera incorporated with AcuSense precisely captures the intruder entering the front yard. At the same time, the home owner receives a message on their smartphone and view the video feeds. With this verified alarm, action can be taken straight away. Hikvision AcuSense prevents problems before they escalate into would-be emergencies. The fully-integrated video surveillance makes it easy for owners to see and capture important activity with video alerts, live feeds and 24/7 digital video recording – all easily viewed from your Hik-Connect app. Hikvision AcuSense key features: False alarm reduction – Reduces false alarms triggered by inanimate objects to a minimum, vastly improves alarm efficiency and saving costs; Quick target search – More efficient and effective file searching based on human and vehicle classification, preventing security personnel from having to search through footage manually; Strobe light and audio alarm – Wards off potential intruders by combining siren with flashing light.
Hikvision, globally renowned supplier of innovative security products and solutions, has announced its ISO 28000:2007 certification, marking a further strengthening of the company’s supply chain security assurance. ISO 28000:2007 certification The ISO 28000 Supply Chain Security Management System standard was developed to satisfy the needs of enterprises for the standardisation of supply chain security management, with the goal of improving overall performance of the supply chain. The standard is based on the Plan-Do-Check-Action (PDCA) operating model to identify risks, carry out controls, and reduce risks to address potential security threats in the supply chain. Supply chain management security Hikvision established a Supply Chain Security Management System which covers customer demand, design and development, manufacturing, service delivery, and transportation management processes, with focus on capital security, financial security, logistics security, manufacturing security, personnel safety, and site security. The company will continue its focus on enhancement of its supply chain management practise to further increase product quality, customer satisfaction, sustainability and social value.
The devil is in the details. The broader implications of the U.S. Government ban on Chinese video surveillance manufacturers are being clarified in the federal rule-making process, and a public hearing in July gave the industry a chance to speak up about the impact of the law. Ban on equipment The hearing centered on Section 889 of Title VII of the National Defense Authorisation Act (NDAA) for FY 2019, specifically paragraph (a)(1)(B). The paragraph "prohibits agencies from entering into a contract (or extending or renewing a contract) with an entity that uses any equipment, system, or service that uses covered telecommunications equipment or services as a substantial or essential component of any system, or as critical technology as part of any system." “Covered equipment” refers to products and services from Huawei, ZTE Corp., Hytera, Hikvision and Dahua “Covered equipment” refers to products and services from Huawei Technologies Co., ZTE Corp., Hytera Communications Corp., Hangzhou Hikvision Digital Technology Co. and Dahua Technology Co. Hikvision and Dahua are two of the largest manufacturers of video surveillance equipment, and Huawei manufactures HiSilicon chips widely used in video cameras. ‘Chinese ban’ provision The public hearing was part of the rule-making process for paragraph (a)(1)(B), which the industry has informally referred to as the “blacklist” provision of the NDAA. However, the “Chinese ban” provision [Paragraph (a)(1)(a)] is not at issue, was not covered by the public hearing, and is already scheduled to go into effect a year after the law was signed by President Trump (August 13, 2018). There were seven presentations at the public hearing. Presenters included the Security Industry Association (SIA), two Hikvision integrators, a representative of communications manufacturer Hytera, an economist and an attorney on behalf of telecommunications company Huawei, and Honeycomb Secure Systems, a federal contractor. There was no livestream or transcription of the meeting, although PowerPoint summaries of the 10-minute presentations were published. SIA emphasises on clarity In its presentation, the Security Industry Association (SIA) emphasised that contractors need clarity, i.e., that paragraph (a)(1)(B) applies to an entity's use of covered equipment or services in the performance of federal contracts, but NOT to non-federal sales or use of covered equipment by a contractor that is unrelated to federal work. SIA also focused on the distinction (and contrasting risk profiles) between video surveillance equipment, which are endpoint devices that may or may not be on the Internet, and telecommunications equipment. In contrast, telecommunications equipment is essential to Internet infrastructure and manages all data on a network, encrypted or not. Fully-compliant video surveillance products Security equipment suppliers and integrators doing federal work can offer fully compliant video surveillance products" SIA's presentation included the following "outcome" statement: "Security equipment suppliers and integrators doing federal work can offer fully compliant video surveillance products in the federal market, while offering other products tailored to technical requirements, price points and specific customer needs that vary widely for non-government commercial sectors – e.g. malls, banks, convenience stores, etc.” In other words, involvement in government contracts should not restrict an integrator’s flexibility to offer any and all products and services (included those from the listed Chinese companies) to non-government customers. The two integrators made similar points, specifically about their business with Hikvision. One presenter was Rick Williams, General Manager of Selcom, a systems integrator in Selma, Ala., with 10 employees. They have been a Hikvision partner since 2012 with a year-to-date revenue from Hikvision products of approximately $400,000. Hikvision integrators speak out A second integrator at the hearing was Mark Zuckerman of Clear Connection Inc., a security company in Beltsville, Md., with 32 local employees, that focuses on electronic security, telecommunications and IT. Clear Connection designs, installs and services systems throughout Metro DC and Baltimore, including commercial entities, schools and non-profit organisations. They do about $120,000 a year in business as a Hikvision partner and have over $500,000 in business awaiting federal NSGP [Nonprofit Security Grant Program] approval. In two almost identical presentations, the integrators sought clear guidance on how to comply with the language of the law as written, specifically confirmation that Section 889 of the NDAA does not apply to non-federal sales or use of covered equipment. "This is critical to my company as I provide integrated security solutions across multiple government and commercial markets, using a mix of products from different manufacturers tailored to the technical requirements, price points and customer needs that vary widely for each sector," said Williams. Hytera speaks at hearing It is not clear what Section 889 means, who it applies to, or how far its prohibitions extend" "It is not clear what Section 889 means, who it applies to, or how far its prohibitions extend," commented Zuckerman. "If interpreted broadly, some of my customers would be barred from entering into a federal contract because they have covered products installed in their facility to protect their property and staff.” Also presenting at the hearing was Hytera, a manufacturer of open standard digital mobile radio technology. The presentation emphasised that Hytera does not sell to U.S. telecommunications carriers, and does not supply 5G components or video surveillance equipment. Hytera equipment is used by federal customers such as the National Gallery of Art, National Archives, National Zoo and the Holocaust Museum. Impact on clients and commerce "These federal entities do not play a role in national security, and the Hytera systems do not connect to any critical systems," says the company. "However, the lack of clarity in the implementation of the NDAA has a significant impact on Federal, state and commercial clients, impacting competition and choice." Hytera's presentation continues: "Hytera has never been informed by any U.S. government entity that its equipment posed a national security risk and as such has not been given the opportunity to respond to any concerns. The result of Section 889 is the creation and circulation of misinformation in the marketplace." Hytera also said that the federal proposed rules and regulations should exempt federal agencies that do not include a national security component, and equipment not interconnected with the public network. Impact on cybersecurity Consolidating the number of equipment suppliers hinders rather than helps cybersecurity" James E. Gauch, an attorney with James Day speaking on behalf of Huawei, offered a global argument that could be applied to any of the banned companies: “Virtually all equipment manufacturers rely on a global supply chain and face security risks from a wide range of sources, excluding may be one or two vendors based on their national origin will not address these risks.” He adds, “However, consolidating the number of equipment suppliers hinders rather than helps cybersecurity. Creating a small number of dominant suppliers, regardless of national origin, reduces the incentives of those suppliers to embrace industry-leading standards and creates greater exposure to vulnerabilities of a single supplier.”
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