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The physical security market continues to experience growth as users look to capitalise on the promises of emerging technologies and because of this, 2017 proved to be a great year for Oncam. In fact, this year was the best year in Oncam's history in terms of sales, as 360-degree fisheye cameras have gone from being a “specialty” camera used only in certain applications to a primary device for enabling total situational awareness. Today, many of our customers leverage 360-degree cameras exclusively to provide extensive coverage inside a facility or in a large outdoor area, with traditional narrow field-of-view cameras used only at “choke” points. Increase in cybersecurity threats and breaches At the end of 2016, we predicted a major trend this year would be an increase in cybersecurity concerns for users of physical security systems, and we were right. An increase in cybersecurity threats and breaches have put organisations on watch. Based on this and the adoption of more IT-centric infrastructure and protocols, there is significant collaboration between IT and physical security, and true “convergence” is finally starting to happen. The adoption of video analytics also continued to increase this year, as most video surveillance projects involved the use of some form of analytics and data analysis. Demand for safeguards As we move into 2018, the trends of 2017 will roll over, and cybersecurity will continue to be a major issue. Suppliers of hardware and software will put an even greater emphasis being cyber secure and end users will increasingly demand safeguards. Additionally, the deployment and use of advanced analytics based on newer artificial intelligence-based technologies will continue to increase. It will be the technology providers that find ways to allow users to capture additional value from the information collected by security systems that will accelerate growth. Oncam made significant investments in new products that leverage analytics and cloud technologies. In 2018, we will continue to invest in the development of new products, with a focus on solutions for particular applications across industry segments. Beyond our technology advancements, we've invested significantly in boosting our sales force in the Americas and adding industry experts to ensure sustained customer and partner success with our solutions. From our vantage point, Oncam is well positioned to capitalise on opportunities for growth in the coming year.
2017 was quite an interesting and eventful year for the physical security industry. The economy has been robust and technology has become progressively sophisticated—with interactive services, cloud computing and network-based solutions taking charge to provide new insights to installers and their end-user customers. The Internet of Things is creating increasingly integrated solutions, with a heightened emphasis on total connectivity. Changing security expectations World events have also put the spotlight on the need for comprehensive security at public events, tourist attractions and schools and campuses. Security is an expectation and systems integrators are becoming trusted advisors to their customers, who are looking to them to solve problems or issues. Residential systems are more robust and now, are migrating to the commercial side of the business. There’s a blurring of the lines of technology—many of the products that come to the security industry originate from the consumer side. This proposition is also changing expectations by both residential and commercial customers, who want common, easy operation from their smartphone or user interface. Unexpected was some of the biggest deals in the industry, including acquisitions by dominant companies who grew even larger and continued ongoing consolidation on the manufacturing side. Those who remain will need to be progressive and step up their game with the latest proven technologies. Selling hardware isn’t the end game any longer. It’s providing solutions that generate revenue for security dealers and offer a solid return on investment for the end-user. In addition, solutions need to be easier for the user, and integrate many different systems and components across the enterprise. Cybersecurity safeguards End users want to get the most out of their solutions—and they want to be able to have more than safety and security. They are looking for the types of products that yield insights into system performance and give them the data the need for greater control and to proactively address any challenges or problems before they occur. Downtime is not an option and therefore, there’s an increased emphasis on consistent power so solutions are always on and running reliably. For security dealers and integrators, physical security and cybersecurity services will be part of their offerings and no longer separate disciplines Cybersecurity is a dominant conversation in the security industry these days and that buzz will continue into 2018. Because solutions are increasingly network connected, they have vulnerabilities that will have to be addressed by service providers and manufacturers. Manufacturers will need to take the upper hand in providing hardened products—testing and certifying for cybersecurity safeguards. That is not an easy task and can be expensive, but it needs to be done. Because cybersecurity is in constant evolution, many will go the route of outsourcing this component of their manufacturing to third parties well-versed in threat detection and hardening. Hardened products will also need to evolve with new emerging attacks. For security dealers and integrators, physical security and cybersecurity services will be part of their offerings and no longer separate disciplines. Intelligent access control solutions Manufacturers no longer operate in silos. They are working with systems integrators to more fully understand their needs and those of the end-user. Manufacturers are also partnering with technology providers—bringing in the expertise of others so their solutions are comprehensive and holistic. We will continue to see integration of formerly disparate components, open systems and open APIs. There will also be strong migration to access control systems with edge intelligence and power over Ethernet, leveraging existing cabling for network connectivity. The winners will be those who take the lead in providing cyber secured and hardened products, as well as companies who partner with others to bring best of breed solutions to market. The losers will be those who continue to develop proprietary, closed systems and fail to recognise the importance of network connectivity for real-time, proactive reporting. Without networked power, the facility cannot yield the proper insights it needs to stay reliably connected 24/7 Ongoing partner success LifeSafety Power® has been working consistently and diligently on elevating the status of power from unintelligent hardware device to network-connected component that yields rich data for the user and allows the installer to provide remote monitoring and managed power services. We have changed the paradigm of power but there’s additional work to do to get people to understand the new, critical role power plays in comprehensive enterprise and campus security. Now, security installers can help the end user know what’s happening with locks, access control, gates or other connected solutions and fix problems before they happen. Without networked power, the facility cannot yield the proper insights it needs to stay reliably connected 24/7. We have also had continued, ongoing successes with our many partners in the access control community and that’s where we will further focus our efforts in 2018—working with leading security solution providers to present the best technologies and solutions that are reliable, certified and present the types of insights security dealers need to offer customers to provide the highest levels of service. This will also help security dealers and integrators differentiate themselves and compete more effectively in the crowded marketplace.
Part 1 in our Intercoms in Security Series Lambert-St. Louis International Airport uses Code Blue intercoms Organisations are demanding a new level of interoperability among mission-critical security systems. Intelligible audio, the ability to hear, be heard and be understood, is critical to communication, which is essential to the core security processes within an organisation, as well as to emergency situations. Intelligible audio provides a platform to optimise various processes, including the use of security officers. “Our main thrust is to ensure our clients see intelligible and interoperable audio, not as an option, but as instrumental to their budget optimisation, stakeholder communication and risk mitigation efforts,” says Jim Hoffpauir, President of Zenitel North America, a manufacturer of intercoms and other communications solutions. Iintercoms in building safety and security The role of intercoms in building safety and security is a given across many markets, and that use is growing. Intercoms are used in campus call boxes, elevators, muster locations, and for emergency notification. The trend is toward video, audio and access control, all tied together. There is also an emphasis on providing intelligible audio in any environment, even demanding ones. The education market has historically been a large sector for intercoms. Emergency phones and intercoms traditionally have been found throughout education settings, including colleges and universities, where they remain quite popular. Expanding markets for two-way communication In recent years, however, their popularity has also grown within the healthcare and mass transit sectors, where their versatility allows authorities to react to emergency situations while also providing a wide range of applications for non-emergency situations, such as car trouble or requests for directions. Intercoms can fulfill a variety of emergency and non-emergency needs in places like downtown Santa Ana, California (Photo courtesy Code Blue) “Markets of all sizes and shapes can benefit from a two-way communication solution that can help individuals place calls for assistance with first responders, police departments or customer service representatives,” says David Fleming, Chief Design Officer for Code Blue Corp. Intercoms for public and private sectors Aiphone is another intercom manufacturer for which education is a big market. Bruce Czerwinski, U.S. General Sales Manager, Aiphone Corp., says about 80 percent of both public and private K-12 and higher education campuses are using at least one intercom in some form. That percentage grows to nearly 100 percent for hospitals, which are using intercoms as nurse-call stations and at parking facilities, exterior door entries, nurseries and pharmacies, he says. "About 40 percent of commercial units – from strip malls to large, multi-tenant campus settings – are using intercoms" Up to 70 percent of larger multi-family facilities are also using intercoms. And that percentage is even higher in older, heavily populated Eastern cities. Many locales have laws mandating the use of audio and video intercoms on buildings beyond a threshold number of units. About 40 percent of commercial units – from strip malls to large, multi-tenant campus settings – are using intercoms, says Czerwinski. In the past year, Aiphone’s emergency stations have become very popular, particularly in campus settings; both commercial and higher education. Also, a growing number of unmanned parking garages are using the stations to allow patrons to immediately reach first responders or security personnel. Each of these markets still has growth potential, but by its sheer size, the commercial market offers the greatest opportunities, according to Aiphone. Video-enabled IP intercoms Intercom usage differs widely in various global markets, according to Craig Szmania, CEO of 2N USA, a manufacturer of IP intercoms. In the North American market, intercom usage is relatively low compared to the Europe, Middle East, and Africa (EMEA) region, where intercoms are a more mature market. Security, convenience, systems integration and IP-versus-analogue adoption are driving usage and growth to more than 20 percent year-over-year. More and more video-enabled IP intercoms are seen as an integral part of a system wide security and video solution, according to Szmania. “Our intercom portfolio targets all the major verticals, but we have had particular success in the education sector – K-12 and universities,” says Szmania. “These end users are looking for specific features in securing their campuses, providing convenience to their administrators, employing programmability for differing use scenarios throughout the campus, and integration to their telephony or other systems.” More and more video-enabled IP intercoms are seen as an integral part of a system wide security and video solution Szmania says the latter point is becoming a particular need in light of a requirement for campus-wide communication and coordination in emergency situations. “Our intercoms integrate seamlessly with third party solutions such as Cisco’s telephone systems that are the communication backbones of many schools and campuses,” he adds. IP-based solutions in residential verticals Considering near-term growth potential, single family and multi-tenant residential verticals have fantastic opportunities for increased usage of door stations/intercoms in the United States, according to Szmania. The company has entered this space over the last several years and has grown to be a market leader in IP-based integrated solutions, especially in the home automation space. The adoption of IP networked solutions for condominiums and apartments is just taking off, driven in part by consumer demand for mobile-anywhere video, audio and door control. The service is also a driver for integrator/dealer adoption of the technology to provide recurring monthly revenue (RMR). 2N has also achieved triple-digit growth in commercial building installations over the past two years. Building owners, IT departments and security managers want and need a networked solution for control and security. 2N’s open platforms are a good fit, says Szmania. Read part 2 of our Security Intercoms series here
Businesses are always looking for cost-efficient solutions to upgrade their security level. AXIS Entry Manager’s customers can now extend access control efficiently and affordably with Aperio battery-powered locks from ASSA ABLOY. Online integration of the AXIS A1001 Network Door Controller with Aperio cylinders, escutcheons and locks give facility managers real-time control over more doors. Administrators continue to manage every locking point from one AXIS Entry Manager interface, thereby saving time and removing the need to complete extra training. AXIS A1001 Network Door Controller AXIS A1001 Network Door Controller operates on a flexible platform, built to adapt as a site’s security needs change AXIS A1001 Network Door Controller operates on a flexible platform, built to adapt as a site’s security needs change. With this integration, battery-powered Aperio locks are controlled from the same web interface as wired door devices. Because the integration is online, it enables real-time control plus door and user audits on demand. “This integration is the first we have ever done with our access controllers,” explains Ernst Westerhoff, Business Development Manager for Access Control in Europe at Axis Communications, adding “At the end of the day, it costs less for the end-user.” Aperio RS-485 Hub Once installed, an Aperio RS-485 Hub coordinates up to 8 Aperio devices within a 15- to 25-metre range, communicating with the central system via the AXIS A1001. One AXIS A1001 can manage one wired door and one Aperio hub, for a total of 9 doors maximum per controller. AES 128-bit encryption secures all communication between locks and security systems. Aperio locks are wireless, so they require no expensive cabling to install. The AXIS A1001 uses Power over Ethernet (PoE), which eliminates any need for power cabling to controllers. Aperio is cost-efficient during the use phase, too. Wireless Aperio locks Because they run on standard batteries, Aperio locks are much more energy-efficient than equivalent wired door locks. Unlike wired locking, Aperio devices are not connected to mains electricity and use no power when inactive. According to recent ASSA ABLOY benchmarking analysis, choosing wireless over wired locking could bring a large reduction in access control energy use, more than 70% or thousands of euros over a typical installation’s life-cycle. Greater flexibility to expand system coverage Aperio offers Axis end users much greater flexibility to affordably expand or modify their system coverage" “Aperio offers Axis end users much greater flexibility to affordably expand or modify their system coverage. If needs change at a facility, for example, managers want to filter access through more doors, it’s quick and easy for an installer to fit Aperio locks and integrate them online with the AXIS Entry Manager control panel.”, says Lars Angelin, Aperio Business Development Manager at AAOS. The integration allows users to open all wired doors and Aperio wireless controlled doors with the same credential, via almost any standard RFID technology including iCLASS, MIFARE, HID Prox/EM410 and Seos. “We offer to our customers the benefit of easy set-up for wireless access control. They just mount a wireless lock or wireless cylinder to a door and they have full access control,” adds Westerhoff. Streamlining access management The new integration has already been deployed at H-Farm, a business education and innovation hub in Italy. They sought a solution to streamline access management at a geographically dispersed portfolio of buildings. H-Farm experiences rapid user turnover, both because new businesses join regularly and because they organise up to 300 events every year. New locks had to extend the existing Axis system without adding admin workload. Aperio handles, security locks and escutcheons To meet their needs, H-Farm selected Aperio handles, security locks and escutcheons, each easy to retrofit To meet their needs, H-Farm selected Aperio handles, security locks and escutcheons, each easy to retrofit, so as to ensure that day-to-day work at their offices would not be disrupted. So far, 40 Aperio H100 wireless door handles, plus the Aperio wireless locks and wireless escutcheons, have been installed across multiple H-Farm locations in northern Italy. Most of H-Farm’s interior doors are secured with the award-winning Aperio H100 wireless handle, a former Intersec Access Control Product of the Year. The H100 wireless handle packs the flexibility and affordability of wireless access control into a slim door handle. Wireless access control hardware A standard battery slots inside and powers the handle, ensuring a minimal footprint. ASSA ABLOY’s device design team incorporated electronics into the handle lever on the outside of the door, without compromising security. “Aperio wireless access control hardware is solid, nice looking and perfectly fits our environment, solving our access problem,” stated Alberto Aldrigo at H-Farm. H-Farm has a strong track record supporting innovation and creativity in European start-ups. The company focuses on skills development, new approaches to education and digital transformation. With the help of seamless integration from Aperio and Axis, the latest transformation upgrades their own access and security management.
Axis Communications, a global industry front-runner in network video, has released the results of a recent partner survey in a new whitepaper exploring the impact of COVID-19 on the physical security industry. The online survey, conducted in December 2020, sought the views of senior decision makers within circa 200 partner companies across the UK and Ireland. It is hoped that through the results partners and the wider security industry will be able to make more informed decisions on future business opportunities. The enduring effects of the COVID-19 pandemic have yet to be fully grasped. Its initial impact on businesses in the UK and around the world was swift and gave rise to a great many challenges. As businesses adapt to the new social and economic reality and lay down plans for the year ahead, many will want to implement necessary measures to mitigate the effects of further recurrences. The report identifies ways that technology can facilitate a smarter, safer world, by helping businesses to continue to operate through careful management of social distancing and other COVID-led requirements. New security approach Axis’ ‘listening project’ also sought insight into how it can better support its partners and their customers in 2021 Axis’ ‘listening project’ also sought insight into how it can better support its partners and their customers in 2021. While the majority of partners continued to work, albeit some with limited capacity, under their classification as essential services, 41% of respondents expressed concerns about their supply chains, while anxiety over general economic recovery was repeatedly referenced as a top concern for both partners (67%) and their customers (55%). What is clear is the need for ongoing support as partners and customers embrace new approaches to security, with strong customer support viewed as essential. Effective business operations David Needham, Sales Manager of the UK and Ireland, Axis Communications, commented, “Despite the unprecedented disruption that COVID-19 has caused, Axis is proud to have been able to effectively respond and adapt. To further demonstrate our commitment to offer support wherever possible, we launched a survey in the region to identify the main challenges, needs and expectations of our trusted partners, their customers, and wider stakeholders.” “Through careful analysis of the experiences of senior decision makers from a wide range of industries, we will be able to determine where the greatest support is needed and identify ways that technology can facilitate safer and more effective business operations.” Analytics, contactless entry and video surveillance Over half of the partner companies that responded serve medium to large enterprises in a wide range of industry sectors, with more than one in ten employing over 1000 people. Analytics are highlighted as being key to ongoing success, with crowd management and assistance with appropriate social distancing measures also welcomed. In addition, contactless entry to avoid the unnecessary touching of shared surfaces, and integrated solutions such as video surveillance combined with access control, are emphasised. In terms of which particular sectors are viewed as having the most potential in the year ahead, (73%) of respondents cited commercial, followed by industrial (58%) and education (50%). Changes in workflow Process changes have also been widespread throughout the physical security industry On the effects of the pandemic to businesses to date, changes in workflow were reported by most respondents, who indicated that both they and their customers have been challenged by the shift to remote working that has accompanied COVID. HR issues were raised as a cause for concern by 29% of partners; and 33% of end customers, according to the partners, had been affected by HR related issues and 32% by their ability to effectively function remotely. The survey responses indicated that process changes have also been widespread throughout the physical security industry, but few regarded this as a concern. Respondents touched upon a number of key areas, such as increased use of video conferencing, a shift toward remote management systems and changes in sales activity. A third cited changes in service delivery and sales processes (34%). Many believe that the increased emphasis on health and safety processes would likely continue, even as restrictions are eased. Survey outcomes in the Whitepaper The fallout from the COVID-19 pandemic has been widespread and often difficult to gauge. The Axis survey results contained in the whitepaper shed light on the issues facing businesses in the security industry and their customers, as well as their willingness to embrace modern technology, such as automation, analytics, and touchless tools to mitigate those concerns. The responses will help Axis meet the needs of its partners and customers, and continue to find ways of innovating for a smarter, safer world.
The “Roaring Twenties” was a decade of economic growth and widespread prosperity, driven by recovery from devastation, a construction boom, and welcoming of new technologies such as automobiles and electricity. As we look ahead to the big picture of the 2020s, 100 years later, are there parallels that suggest a successful decade ahead? Might recovery from the devastation of COVID-19 help to drive even higher levels of economic growth and technical innovation? We asked this week’s Expert Panel Roundtable: Does the new decade represent a new “Roaring Twenties” for the physical security market?
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