Published on 13 February, 2014
Eaton’s security business has announced the availability of the latest software for its Menvier and Scantronic i-on intruder control panels - V4.04. Packed with innovative features that will appeal to installers and enhance the end user experience, it sets new standards of functionality and flexibility for Eaton’s industry leading alarm solutions.
The most notable feature of V4.04 is the introduction of a virtual keypad –that can be accessed via a web browser interface. By using a common web browser such as Mozilla Firefox, Google Chrome, Apple Safari and Microsoft Internet Explorer, via almost any desktop and mobile device, installers and end users can gain remote access to a control panel from anywhere in the world by using an on-screen version of a physical keypad.
Eaton makes a considerable investment in its software updates, which allows its control panels to operate to the latest performance and regulatory standards. They add features to products that, if not available, would otherwise necessitate purchasing a new system – enhancing the longevity of existing hardware and maximising return on investment.
V4.04 is free of charge and any installers who are part of Eaton’s Touchpoint Membership Programme are able to update control panels with the new software.
End users can benefit too via the ability to add and delete users from the system, set and unset control panel features and reset all mains fail faults, regardless of the source. Displayed alerts and faults now alternate between the device number and device name, whereas previously the user had to toggle manually to see additional information, and non-essential items can also be remotely switched off, which helps increase the system’s functionality and makes it more energy efficient. In the event of an incident, users can even extract an event timeline, which provides an audit trial that can be given to the appropriate authorities.
A key feature that has also been improved is the ability of the system to transmit a text message to an end user to alert them about an alarm. This used to rely on network operators’ SMS bureaus, which often proved to be unreliable. V4.04 has added ETSI Protocol 1 functionality as a way to send a text message over PSTN and increase the performance of this feature.
Orlaith Palmer, sales and marketing manager at Eaton’s security business, commented, ‘We are very excited about the V4.04 system software, which offers a step-change in the way that installers and end users are able to access the many features of our Menvier and Scantronic i-on control panels. It forms part of our ongoing investment in making sure that our systems have unrivalled levels of reliability, resilience and user-friendliness.’