Published on 21 August, 2008
March Networks® (TSX:MN), a leading provider of intelligent IP video and business analysis applications, announced that the Ministry of Public Security for the Federal District of Mexico City has selected the Company's mobile video management software and systems for installation across its fleet of 500 tow trucks. The solution will help the government authority resolve customer disputes more efficiently and ensure that operational processes are properly followed.
The Secretaría de Seguridad Pública del D.F. is responsible for policing and road safety throughout the capital city. In 2007, its towing operations generated more than U.S. $16 million in revenue through the removal of over 325,000 illegally-parked vehicles in the downtown core.
The solution, which is already deployed in 175 trucks, enables the authority to monitor towing operations in real-time by streaming video automatically across a cellular network to a central monitoring station. It also provides recorded video evidence to help the authority resolve customer complaints quickly and identify false liability claims.
The solution includes mobile recording systems and video management software integrated with an existing Global Positioning System for comprehensive vehicle tracking. In addition, customisation done using the March Networks Software Development Kit keeps towed vehicles locked in place until an operator processes a credit card payment or tows the vehicle to a secure, central depot. The solution is being provided by TMM Logistics, an experienced systems integrator based in Mexico.
"We recommended the March Networks mobile solution based on its rugged design and its exceptional video management software," said Claudia Ramos, New Projects Manager, TMM. "The ability to monitor video in real-time and download recorded video automatically over a wireless network provides the Ministry with outstanding efficiency, while the locking capability helps them ensure compliance with operating processes and prevents revenue loss."
"We are pleased to provide Mexico City's public safety ministry with an innovative IP video solution that uniquely addresses its environmental and operational challenges," said Peter Strom, President and CEO, March Networks. "This new business further expands our existing customer base in the high-growth Mexican market and demonstrates the networking expertise and core video management functionality that differentiates our offering."