Published on 3 June, 2013
|MDSL will be supplying its high-end solution as a outsourced service to match the client’s multi-national requirements
MDSL, the leading provider of global Telecom Expense Management (TEM) and Market Data Management (MDM) solutions, has been selected by a major Swiss bank, with offices in over 50 countries and branches in every major financial center world-wide, to provide it with a full set of TEM services.
MDSL will be supplying its high-end Smart TEM Enterprise solution as a fully outsourced service to match the client’s complex multi-national requirements and its desire for a comprehensive, efficient and easy-to-use TEM system which can be rapidly deployed across up to 20 countries in under a year.
MDSL was selected after a rigorous tendering process which saw Tangoe and Vodafone also short-listed as finalists before MDSL was announced as the winner in the first week of May.
Implementation speed is a key requirement of the project which has already launched in the Americas. Having tried a number of alternatives in the past, including systems developed in-house, the client needed a solution which was multi-currency, robust, scalable, multi-lingual and flexible enough to accommodate its existing infrastructure, which it needs to keep operating while the new systems are installed. This has resulted in a highly ambitious schedule launching in parallel across three regions - Americas, UK and Hong Kong - to be completed within 10 months of project launch.
"We are focused on delivering a truly global TEM solution which will provide a best-in-class service"
A further critical factor is security. Several countries in which the client has a presence have stringent regulations covering, for example, the movement of data outside the host territory. MDSL’s solution is unique in being able to ensure all the client’s requirements are met while guaranteeing compliance with local and international regulations.
MDSL founder and CEO, Ben Mendoza, said: “We are delighted to have been chosen to provide our services to one of the most prestigious and diversified banks in the world. It is a credit to the experience of MDSL’s Managed Service operation and the strength of our product portfolio, that we have been able to meet not just the client’s comprehensive technical criteria but also their implementation timescales. We are focused on delivering a truly global TEM solution which will provide a best-in-class service, and looking forward to the challenge of providing them with a TEM solution which will last them for years to come.”