Video Management System

At ISC East 2025, Hanwha Vision is showcasing a range of high-performance surveillance solutions designed to elevate the security experience and transform an organisation’s total operations. Attendees can see the future of security technology at Booth 507, ranging from AI cameras equipped with the Wisenet 9 System on Chip (SoC); to the new OnCAFE access control platform; to DesignPro, an intuitive project design and management resource. Hanwha Vision’s exhibit at ISC East demonstrates how its latest technology simplifies security management while providing powerful, intelligent, and scalable surveillance protection. Hanwha Innovation and Technology Experience That approach is also mirrored in the company’s Hanwha Innovation and Technology Experience (HITE) concept of providing “destination” resources for security professionals to experience the company’s vision through interactive product demos; labs, and training sessions. Hanwha recently opened its fifth HITE in Atlanta, with more locations planned across the country. The key products featured at ISC East 2025 include: OnCAFE (Cloud Access for Everyone) This new cloud-hosted Access Control as a Service (ACaaS) platform makes deploying and managing access control easier and more affordable than ever. OnCAFE eliminates the need for expensive on-site servers and complex IT infrastructure, reducing the time and cost associated with system setup, device management, and user administration. It provides a user-friendly, scalable solution that simplifies access control for facilities of any size. OnCloud As a direct-to-cloud Video Management Software as a Service (VSaaS) platform, OnCloud streamlines surveillance operations with a powerful and flexible user experience. It combines the speed and scalability of the cloud with the benefits of edge-based recording and AI analytics. OnCloud serves as the foundation of a comprehensive cloud ecosystem, providing total on-premise and remote surveillance management capabilities, including AI-driven data analytics, system health monitoring, and business intelligence. Wisenet 9 System on Chip (SoC) Engineered and developed in-house, the Wisenet 9 SoC is the secure and intelligent foundation of all Hanwha Vision devices. This next-generation chip delivers significant advancements in performance and cybersecurity, including: Enhanced AI noise reduction using AI to minimise video noise and maximise detail, in addition lower picture size which significantly lowers bandwidth and storage. AI-driven Extreme Wide Dynamic Range to capture clear details in both bright and dark areas. AI-enhanced compression for more efficient storage and bandwidth use. Advanced AI analytics for intelligent detection of colour, age, and gender attributes. FIPS 140-3 Level 3 cybersecurity approved standard of cybersecurity for educational and government institutions. DesignPro This comprehensive project design and management tool streamlines the process of planning, configuring, and documenting surveillance system installations. Users can manage multiple projects from a single interface, with the ability to mark frequently accessed projects as favorites for quick retrieval. Key features include: Project Dashboard that consolidates key details such as client information, system requirements, and device lists for immediate reference. Profile-based recommendations, automatically suggesting compatible cameras and recorders based on defined parameters like recording schedules, frame rates, and scene requirements. Google Map integration and visualisation tools, supporting features such as hallway views and colour-coded groups Third-party compatibility, easily incorporating VMS platforms and PoE switches into system requirement calculations and quote reports.  

Videonetics, a pioneer in AI-powered video computing, has once again been recognised by OMDIA (Informa TechTarget 2025) as India’s only #1 Video Management System (VMS) provider, and ranked among the Top 10 in APAC (excl. China) in Video Management and Video Analytics.  This recognition, sustained for over seven consecutive years, underscores Videonetics’ unwavering pioneership, innovation, and excellence in delivering intelligent, secure, and scalable video solutions. “Being recognised by OMDIA for seven consecutive years is a proud validation of our vision — Made in India, Built for the world,” said Naresh B. Wadhwa, Vice-Chairman & MD, Videonetics. “Our focus on AI-driven innovation and trusted interoperability continues to empower governments, enterprises, and cities to build safer and smarter societies.” Rapid expansion Building on its dominance in India, Videonetics is rapidly expanding across Southeast Asia and the Middle East, emerging as one of Asia’s fastest-growing video computing companies. Its solutions empower smart cities, airports, transportation networks, and critical infrastructure, redefining how organisations monitor, analyse, and act on video intelligence in real time. Driven by a strong R&D foundation & its patented technologies in AI, computer vision, and deep learning, Videonetics continues to push the boundaries of innovation through its flagship Video Management System (VMS) and Video Analytics (VA) platforms — designed for interoperability, scalability, and high performance in complex environments. Trust, collaboration, and purpose “Our journey reflects more than market success — it’s about trust, collaboration, and purpose,” said Bhardwaj Naik, Chief Revenue Officer, Videonetics. “We remain committed to working with authorities and enterprises worldwide to enhance safety, security, and operational efficiency through the power of True AI.” With Thousands of cameras connected across smart cities, highways, enterprises, and industrial plants, Videonetics’ solutions adhere to the highest global standards of cybersecurity, interoperability, and data integrity. The company is certified under ISO 9001:2015, ISO 27001:2013, STQC, and is ONVIF-compliant (Profiles S, G, T, and M) ensuring reliability and trust at every layer.

Synectics, a pioneer in advanced security and surveillance solutions, will use this year’s National Association for Healthcare Security (NAHS) Conference to demonstrate how hospitals are using integrated data and AI-driven analytics to improve safety, incident response, and operational awareness across complex NHS estates. Building on recent projects with NHS Foundation Trusts, Synectics will showcase its Synergy platform, including the award-winning Synergy DETECT AI-powered analytics suite. Solving everyday security challenges in healthcare Hospitals face a unique mix of pressures, including constant public access, high-risk clinical areas, and 24-hour operations across dispersed sites. Many also rely on legacy systems that make coordination difficult. Synectics’ approach enables healthcare providers to connect CCTV, access control, and alarm infrastructure into a single management platform, creating a complete view of activity across facilities, car parks, and service areas. From the control room, teams can dispatch officers directly via the Synergy mobile app, providing them with live video, incident details, and clear task instructions. Quicker response to safeguarding concerns In practice, this enables a quicker response to safeguarding concerns, missing patients, or violent incidents, with a complete audit trail of the incident through to resolution. Synergy DETECT adds an AI layer that automatically alerts users to developing risks, such as overcrowding in waiting areas, unauthorised access to restricted wards, missing PPE, or vehicles blocking ambulance bays. These real-time insights enable hospitals to take action before issues escalate, thereby easing the burden on overstretched teams and enhancing compliance with health and safety standards. Proven results across NHS sites A recent deployment of Synergy for a large NHS Foundation Trust, shortlisted for the NAHS Security Innovation Award 2025, demonstrates the benefits of this integrated approach. The project delivered situational awareness across multiple hospital sites, enabling real-time coordination between the control room and mobile officers while preserving the existing infrastructure. By introducing secure cloud evidence storage and task management tools, the system has also simplified audit processes and improved cross-departmental collaboration on incidents and security issues, outcomes that are increasingly important as hospitals face tighter budgets and greater scrutiny around robust threat detection and response protocols. Helping hospitals protect their systems and data Cyber resilience is also a core requirement in healthcare environments. Synergy’s architecture incorporates encryption, access controls, and secure data pathways to protect surveillance systems and recorded evidence from unauthorised access. Together with privacy tools, such as facial redaction and blurring, this ensures that patient information and operational data remain safeguarded in line with NHS Digital and NCSC guidance. Demonstrations and resources available at NAHS 2025 Throughout the show, Synectics will be running live Synergy demonstrations, including how its mobile app, remote access functionality, and Synergy DETECT enhance hospital safety and security. Delegates can also pick up a free copy of the company’s guide to Healthcare Security Best Practices. This provides actionable strategies for modern healthcare challenges, highlighting the solutions available to hospitals to help them detect risks faster, optimise emergency responses, enhance patient care, and protect sensitive data, all while ensuring regulatory compliance.

Milestone Systems, a world pioneer in data-driven video technology, announced a forthcoming generative AI-powered video analytics plug-in for its XProtect video management software, developed in collaboration with NVIDIA. Designed to help operators contextualise alarms and focus on what truly matters, the new tool automates video review, filters out false alarms, and based on initial findings could reduce up to 30% of operator alarm fatigue. A beta version will debut at Smart City Expo World Congress in Barcelona, November 4-6, with general availability coming later this year. Key capabilities Today’s video systems capture vast amounts of data, yet reviewing footage remains time consuming and largely manual. Milestone Systems’ new XProtect plug-in addresses this challenge by leveraging generative AI to automatically summarise, contextualise, and validate video content in real time, helping teams respond faster, manage video more efficiently, and effectively reduce operator alarm fatigue. Key capabilities include: Automated Incident Reports – Selected video clips are instantly converted into incident summaries and structured reports, helping operators reduce time spent on documentation. Event Validation – The plug-in can be configured to analyse motion events and validate alarms, reducing false positives and improving alert handling. This feature is fully integrated with the XProtect rule engine. Contextual Bookmark Summaries – Bookmarked footage is automatically summarised using natural-language output, allowing fast triage without reviewing each clip manually. The plug-in integrates directly with the XProtect rule engine and is deployable on-premises or in the cloud to support compliance and deployment flexibility. Built on ethical AI This new solution is built on Milestone’s Hafnia Vision Language Model (VLM) trained on 75,000 hours of ethically sourced, real-world video data from either Europe or the US, using NVIDIA Cosmos Curator for data preparation and running either on cloud infrastructure or regional data centres powered by NVIDIA. It leverages the NVIDIA Cosmos Reason VLM, making it one of the most advanced and compliant video AI platforms in the industry. Making advanced video intelligence accessible Thomas Jensen, CEO of Milestone Systems, said: “With this new XProtect plug-in, we are making advanced video intelligence accessible to cities, organisations, and operators everywhere who manage traffic systems – helping them unlock new levels of efficiency, safety, and insight.” “XProtect users will get access to state-of-the-art generative AI capabilities, and our partners will be able to build value on top of those new capabilities now available within XProtect. It truly marks a pivotal step in our mission to transform how the world manages and learns from visual data, responsibly and at scale.” XProtect customers like the cities of Genoa, Italy, and Dubuque, Iowa, are excited to try these new capabilities, leading the way in adopting advanced video intelligence solutions to enhance traffic management. Ecosystem innovation The plug-in is just the beginning. Milestone is also introducing a VLM as a Service via APIs, allowing developers, integrators, and partners to build their own generative AI solutions regardless of the video management platform in use. Live demonstrations of the XProtect plug-in will be held in partnership with Vaidio at Smart City Expo World Congress on November 4-6 in Barcelona, in the Dell booth, showcasing a new AI model benchmarking tool and real-time incident summarisation. Continuing the momentum Milestone will continue the momentum at the Developer Summit in Copenhagen, Nov. 10–11, where Hafnia’s capabilities and the winners of the Hafnia Hackathon will be revealed.

Milestone Systems, a world pioneer in data-driven video technology, announced a forthcoming generative AI-powered video analytics plug-in for its XProtect® video management software, developed in collaboration with NVIDIA. Designed to help operators contextualise alarms and focus on what truly matters, the new tool automates video review, filters out false alarms, and based on initial findings could reduce up to 30% of operator alarm fatigue. A beta version will debut at Smart City Expo World Congress in Barcelona, November 4-6, with general availability coming later this year. Making sense of more video, faster The video systems capture vast amounts of data, yet reviewing footage remains time-consuming and largely manual. Milestone Systems’ new XProtect plug-in addresses this challenge by leveraging generative AI to automatically summarise, contextualise, and validate video content in real time, helping teams respond faster, manage video more efficiently, and effectively reduce operator alarm fatigue. Key capabilities include: Automated Incident Reports – Selected video clips are instantly converted into incident summaries and structured reports, helping operators reduce time spent on documentation. Event Validation – The plug-in can be configured to analyse motion events and validate alarms, reducing false positives and improving alert handling. This feature is fully integrated with the XProtect rule engine. Contextual Bookmark Summaries – Bookmarked footage is automatically summarised using natural-language output, allowing fast triage without reviewing each clip manually. The plug-in integrates directly with the XProtect rule engine and is deployable on-premises or in the cloud to support compliance and deployment flexibility. Built on ethical AI, powered by real-world data This new solution is built on Milestone’s Hafnia Vision Language Model (VLM) trained on 75,000 hours of ethically sourced, real-world video data from either Europe or the US, using NVIDIA Cosmos Curator for data preparation and running either on cloud infrastructure or regional data centres powered by NVIDIA. It leverages the NVIDIA Cosmos Reason VLM, making it one of the most advanced and compliant video AI platforms in the industry. Advanced video intelligence Thomas Jensen, CEO of Milestone Systems, said: “With this new XProtect plug-in, we are making advanced video intelligence accessible to cities, organisations, and operators everywhere who manage traffic systems – helping them unlock new levels of efficiency, safety, and insight." "XProtect users will get access to state-of-the-art generative AI capabilities, and our partners will be able to build value on top of those new capabilities now available within XProtect. It truly marks a pivotal step in our mission to transform how the world manages and learns from visual data, responsibly and at scale.” XProtect customers like the cities of Genoa, Italy, and Dubuque, Iowa, are excited to try these new capabilities, leading the way in adopting advanced video intelligence solutions to enhance traffic management. Enabling ecosystem innovation with VLM-as-a-Service The plug-in is just the beginning. Milestone is also introducing a VLM as a Service via APIs, allowing developers, integrators, and partners to build their own generative AI solutions regardless of the video management platform in use. Live demonstrations of the XProtect plug-in will be held in partnership with Vaidio at Smart City Expo World Congress on November 4-6 in Barcelona, in the Dell booth, showcasing a new AI model benchmarking tool and real-time incident summarisation. Continuing the momentum at the Milestone Developer Summit Milestone will continue the momentum at the Developer Summit in Copenhagen, Nov. 10–11, where Hafnia’s capabilities and the winners of the Hafnia Hackathon will be revealed.

Milestone Systems announced the latest updates in XProtect 2025 R3 and the Arcules platform, delivering new capabilities that accelerate investigations, strengthen security operations, and simplify system management. The latest releases for XProtect VMS and Arcules VSaaS address the real-world challenges facing security professionals by making surveillance systems more intelligent, accessible, and easier to manage while maintaining the open-platform flexibility that has made Milestone a trusted partner worldwide. XProtect delivers proactive monitoring XProtect Remote Manager introduces new comprehensive monitoring and management capabilities that enable security teams to maintain system health and respond to issues before they impact operations, eliminating time-consuming site visits. Remote management, along with improved monitoring of recording servers, allows administrators to detect and resolve critical issues, such as full databases or server health problems, without local access. Event-based notifications keep teams informed through customised email alerts when cameras, servers, or other components experience status changes, supporting faster response times across cameras, recording servers, hosts, sites, services, devices, and camera components. Video permissions control Video permissions control provides granular management of video feed visibility, allowing site owners to define precisely who can view specific cameras to minimise the risk of unauthorised access risks. Another key feature is the new Role-based Access Control Permissions for access control systems, which allows administrators to restrict the visibility and operation of access control units based on user roles directly within XProtect. By eliminating separate logins for third-party access control systems, this integration creates a unified interface for managing integrated security solutions. Faster investigations and enhanced reliability The Arcules cloud platform receives substantial new enhancements that accelerate investigations, improve detection accuracy, and increase deployment flexibility for cloud-based surveillance operations. New Multi-Camera Forensic Video Search enables security professionals to analyse footage across multiple cameras simultaneously in a unified interface. Teams can quickly trace movements and reconstruct events with complete multi-angle perspectives, proving especially valuable for campus safety, emergency response, and traffic monitoring. Dual-Layer Motion Detection reduces the risk of missed events by combining Arcules video analytics with on-camera motion detection algorithms. This approach ensures critical motion events are captured, with recordings stored in the cloud or on edge gateways. The feature works with ONVIF M and T cameras across both cloud and edge gateway deployments. Extended camera-to-cloud compatibility New Extended Camera-to-Cloud Compatibility expands support to devices with limited internal memory, making cloud video surveillance accessible to even more deployments. Organisations can deploy cost-effective cameras while maintaining full cloud capabilities and deployment flexibility. External Case Sharing enables secure, time-limited sharing of video evidence with law enforcement, legal teams, and third-party investigators. External recipients can access shared Cases through secure links without an Arcules account, with access automatically expiring based on set permissions. Keeping organisations, people, and assets safe These updates across XProtect and Arcules deliver smarter search tools, more reliable detection, enhanced system monitoring, and secure collaboration features that help organisations protect people, assets, and operations more effectively.

Where and how to store security camera footage usually depends on the scale of the video surveillance project, the way you are using to record the video and how long you want to keep the recordings. If there are only few IP cameras, say 2~3 IP cameras for example, and you don’t need to keep the recordings for the month, usually using SD card which is installed in the camera is enough. Video management software A VMS provides a unified platform to manage all cameras and record footage onto centralised local storage servers If there are more than four cameras, even up to 128 cameras, NVR or CVR become the practical choice for managing and storing recordings reliably. However, if there are hundreds or thousands cameras, which need to managed and recorded, in this way video management software with centralised recording storage becomes essential. A VMS provides a unified platform to manage all cameras and record footage onto centralised local storage servers. S3-compatible cloud platforms Critically, if the VMS supports the S3 object storage protocol, users gain the flexibility to store recordings on S3-compatible cloud platforms (public or private), offering significant hardware cost savings and enhanced scalability. For such demanding environments, selecting a VMS built on an open platform architecture is strongly advised, ensuring the system can expand infinitely to meet future project growth. Video surveillance management system Users can seamlessly add subordinate servers (or disk groups like IPSAN/NAS), disk arrays, and network bandwidth Take the video surveillance management system SVMS Pro as an example. Its foundation is an open 1+N stackable architecture, enabling unlimited expansion of recording storage servers. Users can seamlessly add subordinate servers (or disk groups like IPSAN/NAS), disk arrays, and network bandwidth.  This achieves extended recording durations and boosted storage performance while maintaining system stability during sustained operation (assuming environmental requirements are met). Key architectural advantages Each centralised storage module based on a Linux OS, supports up to 200 front-end video channels per server. Its N+1 stackable expansion capability utilises a distributed architecture, forming clusters of storage servers. Scaling the project involves simply adding subordinate storage modules – no modifications to existing deployments are required. Seamless S3 object storage integration Furthermore, SVMS Pro features deep integration of the S3 object storage protocol Furthermore, SVMS Pro features deep integration of the S3 object storage protocol. This allows seamless connection to major public cloud services like Alibaba Cloud OSS, Tencent Cloud COS, and Amazon S3 cloud, as well as private S3-compatible object storage solutions. This integration delivers truly limitless capacity expansion, leveraging the inherent elasticity of the cloud to effortlessly accommodate petabyte-scale video growth. Dual insurance: Multi-layered data protection The critical value of security data comes with inherent risks; losing video footage can lead to immeasurable losses. To mitigate these risks comprehensively, SVMS Pro innovates with its "Local + Cloud" Dual-Backup mechanism, leveraging S3 features to build multiple security layers: Real-Time Dual-Writing: Recordings are first written to the local disk (acting as a cache buffer). Upon local persistence, data is simultaneously replicated to cloud-based S3 storage, guaranteeing instant failover if either node fails. Smart Hot/Cold Tiering: Frequently accessed ("hot") data remains on high-performance local storage, while historical footage is automatically archived to low-cost cloud tiers, optimising storage expenses. Cross-Regional Disaster Recovery: Utilising the multi-replica and cross-region replication features of carrier-grade S3 storage inherently protects against physical disasters like earthquakes or fires. Additionally, the platform ensures comprehensive data protection through integrity verification and encrypted transmission, safeguarding data integrity and confidentiality across its entire lifecycle – from storage and transmission to access. Conclusion In essence, selecting the optimal storage solution for security footage hinges on a fundamental understanding of scalability requirements, retention needs, and data protection imperatives. As surveillance deployments grow from a few cameras to enterprise-scale systems, the underlying architecture must evolve: Localised storage (SD cards/NVRs) suffices for limited scope and short retention. Centralised VMS platforms become essential for unified management at scale, with open, modular architectures providing critical future-proofing for expansion. S3 object storage integration represents a paradigm shift, decoupling storage capacity from physical hardware and enabling truly elastic, cost-efficient scaling – both on-premises and in the cloud. Ultimately, successful large-scale video surveillance storage relies on architecting for flexibility, embedding data protection intrinsically, and strategically leveraging object storage protocols to balance performance, cost, and resilience – principles essential for safeguarding critical security data now and in the future.

Currently, in security surveillance, the application of intelligent analysis technology has two approaches: front-end intelligence and back-end intelligence. Front-end intelligence Front-end intelligence is typically implemented within the video surveillance camera itself, integrating AI edge algorithms into the camera. Its advantages include: acquiring video in real-time and performing video analysis and feedback results immediately. Benefits No consumption of network resources like bandwidth; Offers real-time and highly efficient analysis; Obtains results immediately; relatively low cost; Highly flexible deployment. Disadvantages Due to the small physical size of cameras, hardware expansion space is limited. AI edge algorithms are often confined to a fixed few types, such as perimeter intrusion detection, tripwire, abandoned object detection, etc. It cannot flexibly load customised intelligent functions. The other approach is back-end intelligence, which usually requires installing an intelligent analysis server in the monitoring centre, integrating AI edge algorithms into this back-end server.  Advantages: Hardware components can be flexibly expanded based on project requirements, thereby enhancing the server's overall analytical capability. It can also flexibly customise and load various intelligent algorithms according to project needs, capable of loading dozens or even hundreds of algorithms.  Disadvantages: Because back-end intelligence requires first collecting the video stream from the front-end cameras in real-time before analysis, it consumes significant resources like bandwidth. It cannot provide immediate feedback of intelligent analysis results like front-end intelligence, lacks flexible deployment options, and the cost is very high. Development of intelligent analysis technology AI edge analytics boxes have emerged in the security surveillance market, defining another front-end With the development of intelligent analysis technology, AI edge analytics boxes have emerged in the security surveillance market, representing another front-end intelligence product. These boxes themselves can integrate dozens of AI edge algorithms, enriching the variety of AI algorithms available for front-end intelligent cameras while maintaining flexible deployment.  Users can freely choose to deploy the box at the front-end (near the camera) or at the monitoring centre end to function as a small intelligent analysis server. Front-end (camera side) When deployed at the front-end (camera side): There is no need to dismantle existing video surveillance equipment. The real-time video stream from the original camera can be analysed directly within the AI box, and results are fed back. Since the camera and AI box are usually on the same network, this consumes minimal bandwidth resources, offering excellent real-time performance, timeliness, and efficiency. After the AI edge analytics box analyses the video, the results can be transmitted to the monitoring centre video management platform server via the internet, VPN dedicated line, 4G, 5G, etc., for storage, real-time display, and retrieval. Monitoring centre end When deployed at the monitoring centre end: The AI edge analytics box can function as a small video analysis server. Individual AI analytics boxes can be stacked to aggregate their analytical power, enabling the analysis of large volumes of video streams transmitted from the front-end. Since the cost of the AI edge analytics box itself is significantly lower than that of a full intelligent analysis server, using AI analytics boxes to implement intelligent solutions is often more economical and practical for small to medium-sized intelligent security surveillance projects. AI box application. AI box deployment application Edge AI Box does not require changes to existing video surveillance kit deployments Since the Edge AI Box does not require changes to existing video surveillance equipment deployments and only upgrades the original system to enable intelligent applications for existing monitoring devices, it can save significant labour costs associated with on-site deployment personnel. After the Edge AI Box and AI-powered cameras transmit intelligent analysis results to the platform, what can the platform do? Taking the video surveillance management platform SVMS Pro as an example. SVMS Pro video surveillance management software First SVMS Pro provides centralised management for multiple AI Boxes across diverse networks (LAN, WAN, VPN, 4G/5G). This flexibility enables users to deploy AI Boxes anywhere project requirements demand. With the AI Box and cameras connected to the SVMS Pro video surveillance management software, users can select video channels for analysis. The AI Box automatically analyses the chosen channels, transmits the results, and triggers alarms back to SVMS Pro. This seamless integration provides a unified platform for users to: Configure event settings Define alarm-triggering actions (such as alarm recording and alarm video pop-up). Alerts originating from the AI Box can trigger video recording via the SVMS Pro platform. These recordings are then stored long-term within the SVMS Pro platform. This capability resolves the limitation of the AI Box itself, which cannot store recordings for extended periods due to constraints imposed by its physical size. Search historical alarm events Manage active alarms View alarm statistics Additionally, SVMS Pro facilitates pushing the analysed results to third-party platforms via the network. SVMS Pro provide various AI intelligent solutions for different scenarios. AI intelligent solutions for different scenarios AI box + video surveillance management software SVMS Pro provides various AI intelligent solutions for different scenarios. For example: In smart construction site applications, AI box can provide not wearing safety helmet and reflective vest detection, fight detection, area intrusion detection, wandering detection, fire detection, etc., and display real-time results in real-time on SVMS Pro. Users can watch real-time video from different places, store the recordings, playback, get the real-time AI alarms, put the video on the video wall, etc., all in one platform. SVMS Pro and AI Edge Boxes Combined force of SVMS Pro and AI Edge Boxes presents a truly unified and intelligent solution In essence, the combined force of SVMS Pro and AI Edge Boxes presents a truly unified and intelligent solution, effectively overcoming the inherent limitations of both traditional front-end and back-end surveillance intelligence. The AI Edge Boxes deliver powerful, real-time analytics at the edge or as scalable micro-servers, offering unprecedented flexibility and cost-effectiveness – particularly vital for small to medium-sized projects.  SVMS Pro elevates this capability by providing centralised command and control, seamlessly integrating diverse AI Boxes across any network to offer comprehensive video management. Advanced AI surveillance This synergy enables robust features like intelligent event configuration, alarm-triggered recording with long-term SVMS Pro storage, historical event search, and cross-platform integration, all within a single, cost-optimised platform.  From construction sites to broader security networks, this unified solution transforms raw video into actionable intelligence, democratising advanced AI surveillance by making it accessible, practical, and economically viable. SVMS Pro and AI Edge Boxes together redefine intelligent video management for the modern era.

Gun violence remains one of the most unpredictable threats in today’s physical security landscape. When it strikes, seconds matter. The ability to detect and respond to gunfire almost instantaneously can determine outcomes. Security pioneers and first responders know this, and yet too many gunshot detection systems in operation today are shackled by outdated assumptions and aging architecture. The demand now is not for incremental improvements, but for a complete rethinking of how these systems function. Prevailing model For years, the prevailing model has relied on server-heavy frameworks and complex sensor networks that introduce unnecessary latency and complexity. Systems that depend on sending audio data to remote servers for analysis are inherently slower. In a live gunfire situation, waiting even a few seconds for confirmation can be the difference between life and death. The expectation in 2025 is clear: detection and actionable intelligence must occur in real time, with no delays. Edge-based intelligence: The new standard Deploying three or more sensors to cover an area imposes significant cost and operational burdens To minimise points of failure and latency, the future of gunshot detection lies in edge processing. Intelligence must reside inside the sensor itself, not in a data centre or a remote server. Edge-based acoustic sensors can now detect and geolocate gunshots in under three seconds without external dependencies. They do not require triangulation or corroboration from multiple devices. One sensor, one shot, one instant location—that is the new standard. Consider the limitations of traditional perimeter-based systems. Deploying three or more sensors to cover an area imposes significant cost and operational burdens. Maintaining this infrastructure often means trade-offs in coverage and flexibility. For example, if a detection system can only triangulate within a ring of sensors, there will be no information available for shots fired outside this restricted perimeter, even from a short distance away. Worse, these older models are prone to false positives triggered by fireworks, construction noise, or other environmental sounds. Each false alert erodes confidence in the system and burdens response teams unnecessarily. Contrast this with modern edge-AI sensors that not only detect the muzzle blast of a firearm but also analyse the ballistic wave of a hypersonic projectile in motion. This dual-signature capability delivers a level of accuracy far beyond what older systems can offer. When a shot is fired, the sensor detects, classifies, and pinpoints the event almost instantly. There is no reliance on back-end processing or corroborative triangulation. The sensor acts autonomously and decisively. Real-time response with visual confirmation The level of integration changes gunshot detection from a passive alerting tool into an active part These advancements do not stop at detection. Integration with existing security infrastructure is crucial. Modern sensors leverage open standards such as ONVIF Profile S to control pan-tilt-zoom (PTZ) cameras directly. As soon as a gunshot is detected, the sensor can automatically cue a camera to the exact coordinates of the event.  This process happens in less than three seconds, giving operators live visual intelligence of the situation as it unfolds. The days of security personnel scouring multiple camera feeds or responding to vague reports are over. Today, they can focus their attention on the precise location of the threat. This level of integration transforms gunshot detection from a passive alerting tool into an active part of situational awareness. It provides command centres and first responders with actionable intelligence, enabling them to make informed decisions in real time. It is not enough to know that a shot was fired; security teams need to see where it happened and assess the scene immediately. Adapting to the environment Environmental adaptability is another area where modern edge-based systems excel. Acoustic detection has long struggled with ambient noise. Urban environments are filled with loud, impulsive sounds that can easily be mistaken for gunfire. However, edge-AI sensors can now be trained to understand the acoustic profile of their specific environment. They learn what constitutes normal background noise and adjust accordingly. If a venue frequently hosts fireworks displays or is situated near construction zones, edge-processed AI systems can be trained to differentiate those sounds from genuine threats. This site-specific learning dramatically reduces false positives and enhances overall system reliability. Flexibility in deployment A single intelligent sensor can now provide broad coverage with minimal setup Flexibility in deployment is equally important. Today’s security needs are not confined to permanent installations. Large public events, temporary venues, and rapidly evolving threat environments require portable solutions. Edge-based sensors can be deployed on mobile platforms such as trailers or temporary masts, providing high-precision detection wherever it is needed. Because all processing occurs at the edge, these mobile systems do not rely on centralised servers to function effectively. The sensor is the system. This shift represents a fundamental change in how security professionals approach gunshot detection. The industry is moving away from reactive, infrastructure-heavy models toward proactive, efficient, and adaptable solutions. A single intelligent sensor can now provide broad coverage with minimal setup. It detects, locates, and visually confirms threats autonomously. Interoperability further enhances the value of modern systems. By embracing open protocols, these sensors integrate seamlessly with existing video management systems (VMS) and security platforms. Organisations are no longer locked into proprietary ecosystems. They can deploy best-in-class solutions that work together harmoniously. This openness accelerates deployment and reduces friction, a critical advantage when securing dynamic environments on tight timelines. Privacy by design Alert signals contain location, timing, and sound type data only with no continuous listening Privacy concerns are front and centre in any surveillance deployment and the thought of an audio listening device can raise eyebrows. Modern gunshot sensors are event-driven and only share short recordings (such as a 1.5-second clip for verification) triggered by gunshot levels (over 100 dB). Conversations and other ambient audio are neither captured nor stored. Alert signals contain location, timing, and sound classification information only with no continuous listening or streaming. Closing the gap between detection and response Ultimately, doing gunshot detection right demands a new mindset. Edge processing is not a technical novelty; it is an operational necessity. Security pioneers must expect and demand more from their detection systems—faster alerts, smarter filtering, real-time visual confirmation, seamless integration, and scalable deployment. The technology to achieve this exists today. High-accuracy, real-time gunshot detection is not a future promise; it is a present reality. The responsibility now lies with the industry to embrace this better way forward. Communities and the professionals who protect them deserve solutions that rise to meet today’s challenges with intelligence, speed, and precision.

There was high-level energy at GSX 2025, befitting an industry undergoing massive change. Artificial intelligence (AI) was everywhere, but not so much in the booth signage. Rather, AI has made its way beyond marketing claims and solidly into the core of the products themselves. There were hundreds of examples of how AI is changing how security systems operate, all for the better. Clearly on display at GSX 2025 was an industry in the midst of metamorphosis.  Deep integration of AI My conversations with companies across the security ecosystem revealed an industry heavily focused on leveraging advanced technologies like AI and the cloud to address increasingly complex global and localised threats. Several key themes emerged at the Global Security Exchange (GSX), sponsored by ASIS International, held Sept. 29–Oct. 1 at the Ernest N. Morial Convention Centre in New Orleans, La. Themes I heard repeated throughout the show floor included deep integration of AI, the ongoing shift toward cloud-based and hybrid architectures, and a sharp focus on modernising security systems to meet current challenges. AI and intelligent automation transform security The use of GenAI is moving beyond simple search functions into real-time decision support Companies are integrating AI and intelligent technologies to enhance analytics, streamline incident response, and improve internal efficiency. The use of Generative AI (GenAI) is moving beyond simple search functions into real-time decision support. For example, Bosch Video Systems introduced a "second tier" to its video analytics capabilities by combining highly sensitive edge detection with GenAI models in the cloud. For example, in visual gun detection, edge analytics might flag a potential gun (yellow), but the cloud-based GenAI then quickly reviews and confirms the threat (red), helping to filter out false alarms. Bosch is also using GenAI for more open-ended searches, such as a "Where's Waldo" application demonstrated at their booth. GenAI-powered system  Eagle Eye Networks says they are focused on helping integrators "organise the AI chaos” through their cloud-based video platform. Their precision person and vehicle detection capabilities work across multiple cameras. Motorola Solutions introduced Inform, an AI-assisted incident response solution designed to bring clarity to the "noise" and help security teams respond to complex threats. They also offer Avigilon Visual Alerts, an on-prem GenAI-powered system that expands the natural language interface. AI internally to improve processes The Body Workforce Mini protects frontline workers and businesses "amid rising violence and theft." The Axon Body Workforce Mini, a small “computer with a lens” for non-police applications, is AI-capable and can perform real-time translations, automated report writing, and summarisation, and can even act as a personal assistant by incorporating company policies. All those functions are built into a lightweight body-worn camera designed to safeguard frontline workers in retail and healthcare verticals. The Body Workforce Mini protects frontline workers and businesses "amid rising violence and theft." Beyond products, integration company Everon is using AI internally to improve processes, such as handling commoditised tasks, which they expect will result in better customer satisfaction. Everon wants to be known as a premier service provider and will be introducing new services in the video realm. AI-powered search and continuous system upgrades Genetec prefers the term Intelligent Automation (IA), instead of AI, to describe its empathetic interface, which can "know" what additional information a security professional needs when they click on an image, for example. Genetec says the advantages of the cloud include AI-powered search and continuous system upgrades. Their Security Centre SaaS has had a fast and successful launch. It enables cloud-based systems with local storage.  Genetec also highlighted the Cloudlink 210, a cloud-managed appliance designed to unify physical security operations that can be simply plugged in without involving IT staff. They call it a “headless appliance.” Cloud migration and the push for hybrid systems Hanwha debuted OnCAFE (Cloud Access for Everyone), a new cloud-based access control product The industry continues its strategic march toward the cloud, often through hybrid applications that blend on-prem strength with cloud flexibility. Acre's access control is described as "cloud-first technology," and they continue to focus on cloud solutions, incorporating AI. To help customers transition, they offer the "Bridge," a migration tool that allows systems to communicate throughout the move. At the same time, they are continuing to develop and enhance their core on-prem products – DNA Fusion and AccessIt!. Adding access control to supplement their video product line, Hanwha debuted OnCAFE (Cloud Access for Everyone), a new cloud-based access control product. The goal is to provide “access control that is easy;” It works alongside their OnCloud direct-to-cloud VMS as a Service platform. Future of video management The future of video management is increasingly hybrid. Milestone recently completed a three-year process of updating XProtect and building for the future of hybrid applications. At GSX, they showcased how their XProtect Evidence Manager seeks to "democratise evidence management" by collecting video, cell phone data, notes, and other metadata related to a case for easy sharing and prosecution. Also, Milestone’s “app centre” enables additional features to enhance XProtect without involving integration.  Milestone is also focusing on "Metadata Ingest," which collects and aggregates data from various manufacturers (including Genetec, Motorola, and Exacq) for use by AI. Strategic modernisation and open integration Convergint and Genetec collaborated on a "2026 Technology Modernisation Outlook" white paper A key theme for the future is the shift toward open systems and strategic modernisation, enabling security professionals to better utilise new technology. Convergint and Genetec collaborated on a "2026 Technology Modernisation Outlook" white paper, arguing that dealers and end-users need to think more strategically when buying technology. They predict that "2026 will be the year of modernisation," with tangible results including unified intelligence, flexible deployment, and lower total cost of ownership. The call for open standards and architecture was also strong. What AI needs from open systems Johnson Controls noted that cloud, AI, and open standards are its three big focus areas. Their C-CURE IQ 3.10 is gaining adoption as it unifies access and video. OpenEye is seeking to address the "AI disruption anxiety" in the industry, focusing on what AI needs from open systems. The emphasis is on the value of a Model Context Protocol (MCP), an open standard and framework to enable AI systems to integrate and share data with external tools and sources. Addressing shifting global and local threats Allied Universal's "World Security Report 2025" highlights a risen focus on executive protection Companies unveiled solutions targeted at new security concerns, particularly the rising threat of violence, theft, and misinformation. Allied Universal's "World Security Report 2025" highlights an increased focus on executive protection and cites the rise of misinformation and disinformation as the number two threat. They noted that macro trends around instability and the political and social environment are driving security threats globally. To combat physical threats, Shooter Detection Systems introduced a new outdoor sensor, which is now generally available after a favourable feedback period that included an apprehension in one municipality. The company notes the unique challenge of developing technology for a "non-cooperative" threat like a person with a gun, in contrast to most security technologies that are "cooperative" and depend on user compliance. Implementation of integrated security Flock Safety is expanding its focus beyond licence plate readers into solutions for retail, with a new initiative to automate and streamline investigative processes, which are often manual. The company also showcased "drones as automated security guards," which can be deployed within 90 seconds to provide "eyes" on a site and enhance safety. The system works on its own network and is firewalled away from the city system A tour of the City of New Orleans' Real Time Crime Centre (RTCC), hosted by Axis Communications, demonstrated a mature implementation of integrated security. The RTCC uses Axis cameras, Genetec VMS, and is tied to a Motorola Solutions Command Centre to enhance efficiency and effectiveness, operating independently of the police department. They measure success in terms of valuable hours saved in an investigation or even when an event is happening. The system works on its own network and is firewalled away from the city system. Rapidly changing industry on display The GSX 2025 highlights an industry that is moving toward more intelligent and integrated solutions. The investment in AI is shifting security from reactive monitoring to proactive, automated assistance. Throughout the show floor, the continued embrace of hybrid cloud architectures, coupled with an emphasis on open standards and modernisation roadmaps, suggests a security ecosystem built for agility and future growth.  These trends, and the GSX show itself, collectively underscore the industry's commitment to delivering scalable, next-generation solutions for a changing threat landscape.

The information age is changing. Today, we are at the center of addressing one of the most critical issues in the digital age: the misinformation age. While most awareness of this problem has emerged in the consumer and political worlds, the issue cannot be ignored when it comes to the authenticity and protection of video and security data. Video surveillance data SWEAR is a company with the mission to ensure the integrity of video surveillance data by mapping video data and writing it into the blockchain, providing real-time, immutable proof of authenticity. Blockchain, which is the underlying technology that enables cryptocurrencies, is a decentralised digital ledger that securely stores records across a network of computers in a way that is transparent, immutable, and resistant to tampering. SWEAR solution The SWEAR solution is based on proactive, foundational protection that validates data at the source The SWEAR solution is based on proactive, foundational protection that validates data at the source before any opportunity for manipulation can occur. “Our technology is about proving what’s real and our goal is to ensure that security content and video surveillance data remain untampered with and reliable when needed,” says Jason Crawforth, Founder and CEO of SWEAR. Real-time authentication Security leaders need to ensure that the content they are relying on to make mission-critical decisions is authentic. Once verified, organisations can be sure that their investment in video can be trusted for critical use cases, including intelligence operations, legal investigations, and enterprise-scale security strategies. SWEAR seeks to embed trust and authenticity directly into video surveillance content at the point of creation. This ensures real-time authentication while proactively preventing tampering or manipulation before it can happen.  AI-generated content The rise of AI-generated content, such as deepfakes, introduces significant challenges As AI transforms the landscape of video surveillance by enhancing threat detection and predictive analysis, it also introduces the very real risk of manipulation through AI-generated content. This presents a significant challenge in protecting critical security data, especially in mission-critical applications. The rise of AI-generated content, such as deepfakes, introduces significant challenges when it comes to ensuring the protection of digital media like video surveillance.  Recent study findings It is a fact that digital media content is being questioned more regularly, which puts businesses, legal systems, and public trust at risk.  A recent study from the Pew Research Center found that 63 percent of Americans believe altered videos and images create significant confusion about the facts of current issues. Last month, California Governor Gavin Newsom signed three bills aimed at curbing the use of AI to create fake images or videos in political ads ahead of the 2024 election.  Footage authenticity “While most of the news cycle has centered on the use of fake content in politics, we need to think about how manipulated videos could affect security,” says Crawforth. “In video surveillance, ensuring the authenticity of footage is critical for keeping operations secure and safe around the world. That means verifying and protecting video data is a must.”  Organisations must be capable of performing thorough digital investigations, which involve retrieving and analysing video and security data from devices and networks through a chain of evidence. Digital forensic capabilities Strong digital forensic capabilities also enhance incident response, risk management, and proactive security An in-depth understanding of who has handled video data, how it was handled, and where it has been is an important step in responding to security incidents, safeguarding assets, and protecting critical infrastructure. Strong digital forensic capabilities also enhance incident response, risk management, and proactive security measures, all essential for risk management, regulatory compliance, and cost control, says Crawforth.  An unbroken chain of custody “By using tools to identify, preserve, and analyse digital evidence, organisations can ensure swift and accurate responses to security incidents,” he adds. “Using the latest tools and techniques is vital for maintaining a strong security posture." "But you must ensure your digital content isn’t manipulated.” SWEAR’s technology provides an unbroken chain of custody, ensuring that video evidence can be trusted and admissible in court and forensic applications.  Authenticating content Authenticating content also strengthens accountability and trust, protecting organisations By verifying video content is protected from tampering, manipulation, or forgery, organisations can be sure that they have reliable evidence that produces actionable results. Authenticating content also strengthens accountability and trust, protecting organisations from legal disputes or compliance violations.  Safeguarding digital content “With an increasing amount of disinformation in today’s world, we sought to develop an innovative solution to safeguard the integrity of digital content,” says Crawforth. SWEAR safeguards security content using real-time “digital DNA” encoding. It integrates directly at the video management system level, ensuring it is preserved with a secure chain of custody and maintains integrity for evidentiary purposes.  Real-time “digital DNA” encoding The digital DNA is then stored on a blockchain, creating an immutable record The solution integrates with cameras and other recording devices to map this digital DNA of the video data, all in real-time. The digital DNA is then stored on a blockchain, creating an immutable record that tracks the content’s history and integrity. Any attempt to manipulate the media can be instantly detected by comparing the current state of the media to its original, authenticated version. SWEAR is actively collaborating with video management solution providers to integrate the technology into their platforms. Video and security data benefits “We’re still in the early stages of our collaboration in this space, but it is clear that the industry recognises that we have to work together to mitigate this risk proactively before it becomes a significant issue,” says Crawforth. “The feedback we have received from the industry to date has been beyond our expectations, and we expect to have more integration partners to highlight shortly.”  “We should approach this as a collaborative effort across the industry, as ensuring the authenticity of video and security data benefits everyone involved,” says Crawforth. 

Companies at GSX 2023 emphasised new ways that technologies such as artificial intelligence (AI) and the cloud can address long-standing issues in the security market. Among the exhibitors at the event in Dallas were companies seeking creative ways to apply technology, lower costs, and make the world a safer place. Reflecting on the exhibition, here are some additional takeaways. Expanding AI at the edge  i-PRO is a company reflecting the continued expansion of edge AI capability in the security market. Today, more than half of the company’s lineup supports AI at the edge so the customer has a wide choice of form factors when seeking to leverage the feature set.  AI processing relay, extended warranty i-PRO is increasing their warranty period from 5 to 7 years, which could be a lifetime warranty in some cases I-PRO also has an “AI processing relay” device that accepts non-AI video streams and applies edge analytics. AI has progressed from a high-end technology to a feature available in a variety of cameras at different price points. i-PRO is also increasing its warranty period from 5 to 7 years, which could be a lifetime warranty in some cases depending on a customer’s refresh schedule and lifecycle management. Active Guard, MonitorCast The company’s video management system (Video Insight) is continuing to build new features including “Active Guard,” an integrated metadata sorter. Their access control platform, MonitorCast, is a Mercury-based solution that is tightly integrated with Video Insight. Their embedded recorders now have PoE built in.  “We can move at a faster pace to fill out our product line since leaving Panasonic,” says Adam Lowenstein, Director of Product Management. “We can focus our business on adapting to the market.” Emphasis on retail and other verticals  Shoplifting is a timely issue, and retail is a vertical market that got a lot of attention at GSX 2023. “We see a lot of retailers who are primarily interested in protecting employee safety, but also assets,” says Brandon Davito, Verkada’s SVP of Product and Operations. “Shrinkage is a CEO-level priority.”  “Retailers are getting more engaged with security posture, instead of letting perpetrators walk,” Davito adds. Intrusion detection Verkada has an intrusion product that will notify a central station if there is an alarm On the alarm side, Verkada has an intrusion product that will notify a central station if there is an alarm, and operators can review videos to confirm the alarm. Other capabilities seeking to discourage trespassers include sirens, strobes, and “talkdown” capabilities.  International expansion Verkada continues to expand internationally with 16 offices in all, including Sydney, Tokyo, and London. The core value proposition is to enable customers to manage their onsite infrastructure more simply, including new elements such as PTZ cameras, intercoms, and visitor management. Verkada emphasises ease of use, including a mobile application to allow access to be managed across the user base. Forging partnerships “We are committed to the channel and industry, and we continue to build relationships and expand our reach,” says Davito. Among the industry relationships is a new partnership with Convergint, which was hinted at during the show and announced later the same day. They are also expanding their partnerships with Schlage, Allegion, and ASSA ABLOY.  Working with other verticals They offer new features for K -12 schools, and a new alarm platform is easier to deploy and manage Verkada has also found success across multiple other verticals, notably healthcare, where they integrate with an electronic medical records system. They offer new features for K-12 schools, and a new alarm platform is easier to deploy and manage. They are integrating wireless locks to secure interior doors in schools, looking to secure the perimeter, and installing guest management systems. Transitioning the mid-market to the cloud  Salient is squarely focused on the “mid-market,” a large swath of systems somewhere between small businesses and enterprise-level systems. Pure cloud systems are not as attractive to this market, which has a built-out infrastructure of on-premise systems. Adding a camera to an existing system is easier and less expensive than tying it to the cloud. Benefits of cloud It’s a market that may not be ready for the pure cloud, but there are benefits to be realised from adding a cloud element to existing systems. “We are continuing to augment our premise-based solutions with added cloud capabilities and flexibility,” says Sanjay Challa, Salient’s Chief Product Officer.  The feedback Salient hears from their customers is “I want to own my data.” The hybrid cloud approach offers the right mix of control, flexibility, and unit economics. Cloud add-on capabilities We want to provide the flexibility for customers to go full-cloud as it becomes more economically attractive" Cloud add-on capabilities include bringing more intelligence about system operation to the user via the cloud. Over time, Salient expects to sell more cloud-centric offerings based on feedback from integrators and customers. “We want to provide the flexibility for customers to go full-cloud as it becomes more economically attractive over time,” says Challa.  Vaidio AI technology Salient seeks to be a transition pioneer to help customers realise the path to the cloud. Their approach is “crawl, walk, run,” and helping customers make the transition at each stage. Salient has added AI to its product offering, incorporating Vaidio AI technology from IronYun into a powerful suite and broad array of on-premise analytics, which are gaining traction. The seamless approach makes it easy for customers to embrace AI analytics, although Salient remains broadly committed to open systems. Addressing ‘soft’ features for integrators AMAG is in the process of enhancing its product line with the next generation of access control panels. However, “product” is just part of the new developments at AMAG. In addition to “hard” features (such as products), the company is looking to improve its “soft” features, too; that is, how they work with the integrator channel. Integrator channel Rebuilding a process to make your organisation more efficient, is relatively easy; it just takes a lot of persistence" “We have the depth of our legacy customer base we can learn from, we just need to close the feedback loop quicker,” says Kyle Gordon, AMAG’s Executive Vice President of Global Sales, Marketing, and commercial Excellence, who acknowledges the value of reinstating face-to-face meetings after COVID. “We are laser-focused on nurturing our integrator channel,” he says.  “Developing new features takes time, but rebuilding a process to make your organisation more efficient, that’s relatively easy; it just takes a lot of persistence,” says Gordon. More cohesive internal communication is another useful tool, he says.  Disrupting the cloud based on price  Wasabi is working to make cloud applications less expensive by offering a “disruptive” price on cloud storage, $6.99 per terabyte per month (80% less than hyperscalers). Contending “hyperscalers” like AWS are charging too much for cloud storage, Wasabi is using its own intellectual property and server equipment co-located in data centres around the world. Wasabi sells “hot cloud storage,” which refers to the fact that they only have one tier of storage and data is always accessible. In contrast, a company such as AWS might charge an “egress fee” for access to data stored in a “colder” tier.  Cloud storage “We saw that several video surveillance companies had not yet adopted cloud storage, and we saw an opportunity to make it easy to use,” said Drew Schlussel, Wasabi’s Senior Director of Product Marketing. “We just install a little bit of software that allows them to store data in the cloud and bring it back from the cloud.” Performance, protection (cybersecurity), and price Wasabi works with integrators, resellers, and distributors and also integrates with VMS companies Wasabi works with integrators, resellers, and distributors and also integrates with VMS companies such as Genetec and Milestone. Emphasising performance, protection (cybersecurity), and price, their data centres are certified to SOC 2 and ISO 27001 standards.  Faster throughput for weapons detection Xtract One is a young company focusing on weapons detection in a time of accelerated concern about gun issues post-COVID. Founded in Canada and based on technology developed at McMaster University, Xtract One has found a niche in providing weapons detection at stadiums and arenas. These customers already have budgets, and it is easy to shift the money to a newer, faster technology. Madison Square Garden in New York City is among its customers.  Cost savings solution Xtract One can increase throughput to 30 to 50 people per entrance per minute (compared to 5 to 6 people per minute when using metal detectors). The solution doesn’t require anyone to empty their pockets and the system alarms on items beyond guns and knives. Using Xtract One allows customers to reduce the number of screening lanes and security staff, providing additional cost savings, all while getting fans through the screening process in half the time. Purpose-built sensors The system uses purpose-built sensors looking for specific characteristics, such as reflective and density properties In addition to stadiums and arenas, Xtract One, formerly Patriot One, is also getting “inbound” interest from schools, hospitals, manufacturers, and other verticals that makeup 50% of their business. “We’re on a rocket ride, mainly because the weapons issues are not going away,” says Peter Evans, CEO and Director at Xtract One. The system uses purpose-built sensors looking for specific characteristics, such as reflective and density properties, all correlated by an AI engine.  Providing early warning of violence ZeroEyes is another company focused on weapons detection. Their AI gun detection system works with video images to identify if someone is “brandishing” (carrying) a weapon. In other words, the system does not detect concealed weapons. Identifying someone carrying a weapon provides early warning of a possible violent act. Increased response with AI-enables images Images are identified by AI and sent to a monitoring centre where a human confirms the image before contacting first responders. Knowing the location of a shooter enables staff to lock entry points, move people to safety, and direct first responders. The company was founded to leverage existing camera views to stop mass shootings and gun violence by reducing response times. 

ATÜ Duty Free, Turkey’s pioneering duty-free retailer, aimed to establish a comprehensive security and AI-powered surveillance system in the Antalya Airport new terminal building project to maximise operational efficiency and customer experience. This critical project was successfully implemented thanks to Hanwha Vision’s high-performance camera solutions and deep learning-based AI capabilities, combined with the flawless implementation by integrator Arte Teknoloji. This project, utilising over 1,450 cameras, serves as a model for modern retail security and business intelligence applications. ATÜ Duty Free ATÜ Duty Free is one of Turkey’s and the world’s pioneering players in international standard duty-free retail. Operating in major Turkish airports such as Istanbul, Ankara, Izmir, and Antalya, as well as abroad, ATÜ is committed to providing travellers with a luxurious and enjoyable shopping experience. Due to its wide product range, high customer traffic, and sensitive duty-paid/duty-free sales processes, security systems are not only a means of protection for ATÜ but also a critical resource for business intelligence and operational management. Arte Technology A pioneer in the electronic security systems sector since 2006, Arte Technology is an integrator company specialising in low-voltage systems that has delivered hundreds of successful projects. Arte Technology offers its customers comprehensive services, from sales to after-sales support, in line with international standards and local regulations, providing solutions from global brands such as Hanwha Vision. Project objectives and challenges The new terminal building at Antalya Airport, with its high passenger traffic and extensive and complex store layout, required the following objectives: Advanced security: Prevention of in-store theft, inventory losses, and security breaches in critical areas. Operational efficiency: Effective management of customer flow, congestion levels, and checkout processes in the retail area. Business intelligence: Collecting data to analyse customer behaviour, optimise in-store layouts, and increase sales. Integration and management: Seamless and reliable management of over 1,450 cameras and analytical data through a centralised VMS (Video Management System). Hanwha Vision’s solution The backbone of the project consists of Hanwha Vision cameras, chosen for their reliability and high image quality. A total of 1,450 cameras have been deployed at the terminal’s most critical points: QNV-C6083R (Dome) – 1200 cameras for in-store areas, corridors, warehouses and customer tracking.  QNO-C6083R (Bullet) – 250 cameras for exterior facades, entrances/exits, and critical surveillance points. AI applications: enhancing efficiency and customer experience Using Hanwha Vision’s camera and Genetec’s VMS integration, three critical AI analytics solutions tailored for ATÜ were implemented: People counting: By accurately measuring passenger density in different sections of the store and at the main entrances, working hours and staff distribution were optimised. Queue management at checkouts: Cameras installed in checkout areas detect queues forming and send alerts to staff to manage. Heatmap: Areas where customers spend the most time within the store are analysed visually. This data has become an indispensable business intelligence tool for optimising product placement (merchandising) and window displays. Software integration All camera and analytics data is consolidated on the industry-pioneering Genetec VMS platform. This powerful integration has provided ATÜ with the following capabilities: Centralised monitoring and recording management. Rapid visualisation and reporting of Hanwha Vision AI data within the VMS interface. Establishment of alert mechanisms for immediate response to incidents. Results and benefits Thanks to this comprehensive project, ATÜ Duty Free has achieved significant gains not only in security but also in operational excellence at Antalya Airport: Precise inventory control – High-resolution surveillance minimises the risk of theft and loss, particularly in areas containing luxury and duty-free goods. Enhanced customer experience – Queue Management has reduced waiting times, for improved customer satisfaction. Efficient staff deployment – The right number of staff were assigned during peak hours using people counting data. Store optimisation – Heatmap analytics highlight the most popular store areas, maximising sales potential. This case study demonstrates how Hanwha Vision’s reliable camera hardware, alongside distributor Entpa Elektronik A.Ş. and its Project Manager Eyüp Tetik, combined with Arte Technoloji’s integration expertise, provides the retail sector not only with video recording but also with actionable business intelligence that delivers value.

Garden Spot Communities, a continuing care retirement facility in New Holland, Pennsylvania, has grown a comprehensive video security solution over nearly 20 years that maintains the facility's welcoming, open-door philosophy, while ensuring resident safety. The community operates public restaurants and welcomes neighbours across its 230-acre campus, while securing 1,100 residents using Milestone Systems XProtect video management software (VMS). Technology partnership Garden Spot maintains an intentionally open campus that includes a Starbucks cafe open to the public Garden Spot Communities, along with their Lancaster-based integrator partner App-Techs, have continually expanded their Milestone XProtect VMS to cover the unique needs of their nearly 1.4 million square foot facility, which accommodates diverse camera brands and technologies. Unlike traditional senior living facilities that rely on gates and fences, Garden Spot maintains an intentionally open campus that includes a Starbucks cafe open to the public. The system includes wireless links extending coverage to perimeter areas up to 300 metres from main buildings, supporting the facility's philosophy of openness rather than barriers. Eyes across campus "Having a comprehensive video system is key to our operating such a large enterprise," said Steve Muller, Chief Operating Officer at Garden Spot Communities. He adds, "Garden Spot's core philosophy from the very beginning is that what we don't spend on fences and gates, we can spend on cameras. We need to have eyes on what's happening across campus, and with a system like Milestone, we can do exactly that." Operational benefits The video system serves as an integral operational tool, enabling staff to respond quickly to emergencies  The video system serves as an integral operational tool, enabling staff to respond quickly to emergencies and maintain situational awareness across the campus. The technology provides enhanced safety, improved operational efficiency, and valuable peace of mind for staff and families. Staff access video feeds from security workstations, office desktops, and mobile phones for timely response to situations. The system proves most valuable when a resident is missing from their normal routine, with staff turning to video as their first investigative step. In one case, cameras enabled rapid response to locate a gentleman with dementia who had left campus, preventing potential harm. Seamless monitoring Beyond security, the system supports operational needs, including weather monitoring during Pennsylvania winters and remote monitoring of the facility's aeroponic greenhouse. The system operates across multiple Dell servers with centralised management, enabling seamless monitoring from a single interface. App-Techs' Health Utility Monitor software provides telemetry data every five minutes, enabling proactive maintenance that resolves issues before staff notice them. Open platform The open platform approach provides flexibility in camera selection rather than locking the facility into a single manufacturer. This flexibility enabled system evolution from a four-camera installation in 2006 to today's comprehensive 110-camera network. The partnership with App-Techs extends beyond installation to ongoing system health monitoring, ensuring consistent performance while allowing Garden Spot staff to focus on operations rather than technical troubleshooting. Garden Spot's experience demonstrates how open platform video technology can support organisational values, while providing essential operational capabilities. The system has adapted and grown alongside facility needs, proving that investments in scalable technology provide lasting value for senior living communities seeking to balance security with community openness. 

DFNBG Gastro GmbH & Co. KG, operator of 48 Dunkin' branches and other catering establishments in Germany, has migrated to the MOBOTIX CLOUD for the central management of its video surveillance. DFNBG partnered with MOBOTIX Diamond Partner VALEO IT Neteye GmbH for more than ten years, who have implemented and continuously optimised secure and efficient MOBOTIX video solutions in the 48 Dunkin' branches. Data protection regulations The operation of local storage systems was proving particularly difficult in shopping centres Due to the strong growth of DFNBG, the demands on the existing video management system increased. The local storage of video data became increasingly complex - both in terms of data protection regulations and the management of access rights.  The operation of local storage systems was proving particularly difficult in shopping centres. The solution: a gradual migration from local NAS storage to the data protection-compliant MOBOTIX CLOUD. Access management and GDPR: the MOBOTIX CLOUD as a solution The MOBOTIX CLOUD video surveillance-as-a-service (VSaaS) offering allows users to conveniently control their cameras via a free app. The recorded videos are stored in highly available and cyber-secure data centres located close to the user. This ensures data protection-compliant storage in accordance with the GDPR. Intelligent camera technology A key advantage of the MOBOTIX CLOUD is the combination of intelligent camera technology A key advantage of the MOBOTIX CLOUD is the combination of intelligent camera technology and a powerful cloud platform. The cameras analyse events on site and only transfer relevant data to the cloud. This minimises bandwidth requirements while maintaining the highest security standards.  MOBOTIX Bridge Communication between the cameras and the cloud takes place via the MOBOTIX Bridge, a highly secure connection unit that ensures protected data transmission.  The cloud solution also eliminates the need to operate separate server rooms with high security standards on site - a clear advantage for branches in shopping centres or high-traffic locations. DFNBG can control access rights  Around half of the Dunkin' branches have already been converted to the MOBOTIX CLOUD Cloud data is managed directly by the users themselves. This means that companies such as DFNBG can control their access rights centrally without having to create individual solutions for each branch. “It was clear to us that the system is secure - including cyber-secure - and exceeds our requirements. But the central management of all access rights really saves us time and money,” says Harry Taubert, Construction & Development Manager at DFNBG. Around half of the Dunkin' branches have already been converted to the MOBOTIX CLOUD, and the remaining locations will follow successively. VALEO IT Neteye: MOBOTIX partner for innovative video solutions As a long-standing MOBOTIX Diamond Partner and one of the largest integrators of MOBOTIX systems in Germany, VALEO IT Neteye has been instrumental in delivering customised, future-ready surveillance solutions to DFNBG. VALEO IT Neteye also offers full-service training to DFNBG to ensure everyone stays up to date with industry changes. “We only offer our customers MOBOTIX solutions because we are absolutely convinced of the quality and durability of the products manufactured in Germany,” explains Norbert von Breidbach-Bürresheim, Managing Director of VALEO IT Neteye.

Faced with rising crime, open-air drug markets, and declining neighbourhoods in the late 1990s, the citizens of Lancaster, Pennsylvania, took action. What began as a grassroots response evolved into one of the nation's most effective community-supported video security networks, powered by Milestone Systems’ XProtect open platform video management software (VMS). For this city of nearly 60,000, with much of its economy based on tourism, the results demonstrate the power of community-driven technology solutions. Video evidence availability soared from 55 percent to over 90 percent, enabling faster case resolution and stronger prosecutions. Live video support Coalition operators provided live video support to 911 dispatchers during more than 4,100 incidents In 2023 alone, Coalition operators provided live video support to 911 dispatchers during more than 4,100 incidents. Most significantly, once-empty downtown streets now thrive with pedestrian activity and bustling businesses. The Lancaster Safety Coalition operates as a nonprofit organisation, separate from law enforcement, but works collaboratively with police to enhance public safety. At the system's core, Milestone XProtect video management software provides a flexible foundation that enables city-wide scaling while adapting to evolving community needs. Technical infrastructure XProtect now supports more than 13,000 different security devices from over 700 manufacturers The technical infrastructure, designed and maintained by systems integrator App-Techs Corporation, supports approximately 170 4K quad-sensor cameras positioned strategically throughout Lancaster's neighborhoods and downtown area. The open platform architecture proved critical for long-term success. XProtect now supports more than 13,000 different security devices from over 700 manufacturers. This flexibility enabled the Coalition to select the best cameras for each location while ensuring cost-effective expansion. "What makes this project remarkable is the synergy between the technology partners and our community vision," said Tim Miller, Executive Director of the Lancaster Safety Coalition. Open platform "The open platform from Milestone, the technical expertise from App-Techs, and our community-driven approach created a formula that's yielded extraordinary results.” “We've seen crime rates plummet, businesses return to downtown, and most importantly, neighbors are reclaiming their streets. This isn't just about cameras, it's about using the right tools with the right partners to empower a community," concluded Tim Miller. Operational excellence A custom digital evidence delivery system maintains strict chain-of-custody protocols The system operates as a force multiplier for local police, with officers regularly collaborating with Coalition operators on investigations and warrant service. A custom digital evidence delivery system maintains strict chain-of-custody protocols, allowing operators to compile, document, and securely transfer video evidence to law enforcement through an efficient browser-based interface. The Coalition's effectiveness has changed investigation dynamics entirely. In one remarkable case, operators tracked a shooting suspect from the crime scene back to their residence within 15 minutes, leading to immediate arrest. Community-operated technology This capability demonstrates how community-operated technology can provide law enforcement with unprecedented investigational support. Looking ahead, the Lancaster Safety Coalition plans to add approximately 20 additional cameras over the next two years, representing its largest geographic expansion since 2009. These additions will focus on areas still facing safety challenges, consistent with the Coalition's belief that quality of life should not be determined by street address.

Milestone Systems, a global pioneer in open-platform video management software, announced the successful deployment of a cloud-based video surveillance system at a Texas county polling facility that transformed citizen access to election monitoring while reducing both installation time and costs.  Working with systems integrator Sology Solutions, the county deployed Milestone's XProtect video management software on Amazon Web Services (AWS) to provide citizens with real-time access to ballot handling through popular streaming platforms. VMS to cloud connection Surveillance Bridge from Tiger Surveillance was used to make the VMS to cloud connection Surveillance Bridge from Tiger Surveillance was used to make the VMS to cloud connection. The solution replaced a cumbersome process that required formal requests and in-person visits with instant, transparent access, thereby building public trust in the electoral process. The project showcased remarkable efficiency, with Sology Solutions receiving the purchase order on a Thursday and delivering a fully operational system by the following Monday morning. This timeline was achieved through the flexibility of cloud-based architecture and seamless, open integration between Milestone, AWS, and Axis Communications technologies. Cost effective solution In 2024, with new election legislation requiring comprehensive video monitoring and the presidential election approaching, the county needed a cost-effective solution that could be implemented quickly. Sology Solutions faced the challenge of designing and installing a complete, 16-camera video security system that met strict budget requirements in just a few days. The solution uses XProtect video management software, running on AWS infrastructure, to manage multiple IP cameras. Half of the cameras stream video of ballot-handling areas directly to the county's public streaming channel, while AWS S3 storage handles the required 22-month retention period cost-effectively. SD cards in the cameras provide backup during network disruptions, ensuring continuous operation. Cloud-based security The cloud-based approach eliminated the need for on-premises servers "This is a perfect example of how flexible, cloud-based security can solve real-world challenges without requiring massive infrastructure investments or complex maintenance," said Matt Fishback, Global Alliances Manager for Milestone Systems. "This is also what Responsible Technology is about - using innovation to create safety and transparency." The cloud-based approach eliminated the need for on-premises servers while providing automatic archiving and easy system activation for future election cycles. The collaboration between Sology Solutions, Milestone Systems, and AWS demonstrates that organisations with tight budgets can leverage cloud technology to deliver cost-effective and reliable public services quickly.

Milestone Systems, a global pioneer in open-platform video management software, announces the release of a new case study detailing how the City of Hartford, Connecticut, used integrated video technologies and real-time data analysis to improve public safety and investigative outcomes dramatically. By combining Milestone’s XProtect video management software (VMS) with gunshot detection, license plate recognition, and video analytics, the Hartford Police Department’s Capital City Command Center (C4) achieved a 442% increase in the solvability of firearm assault cases that included video evidence. Gun violence The city has also recorded its lowest level of gun violence in nearly 20 years The city has also recorded its lowest level of gun violence in nearly 20 years. “The open platform approach has been crucial to our success,” said Sergeant Chris Mastroianni, supervisor of the C4 real-time crime centre. “It allows us to integrate new technologies seamlessly and adapt to evolving challenges. With Milestone’s VMS as our backbone, we can leverage a wide range of tools and data sources to create a comprehensive picture of each incident.” “This flexibility, combined with our focus on rapid information sharing and analysis, has been the key to dramatically improving our solvability rates and making Hartford safer.” Crime and technology C4 was created to support both live responses and post-incident investigations Faced with rising levels of gun violence and limited resources, HPD set out to improve investigative outcomes and quantify the effectiveness of its video infrastructure. Mastroianni and his team recognised that solving violent crime required not just more video, but better integration of data, tools, and people. C4 was created to support both live responses and post-incident investigations. Presently, the centre integrates over 1,400 cameras citywide, using technologies such as SoundThinking gunshot detection and Slack-based real-time communications, as well as live video feeds. Milestone’s XProtect VMS Cases with relevant video were over four times more likely to be solved than those without At the heart of the operation is Milestone’s XProtect VMS, which provides open-platform video management and connects seamlessly with systems from Axis Communications, BriefCam, and other partners. According to a peer-reviewed study conducted in partnership with the University of Pennsylvania, cases with relevant video were over four times more likely to be solved than those without. Even contextual video data — not capturing the moment itself but surrounding activity — significantly improved investigative success. Beyond analytics Beyond analytics and camera data, the centre functions as a digital forensics lab, managing video, mobile, and storage assets. A hybrid storage model retains key video evidence for up to a decade, while weekly system audits ensure long-term performance and reliability. C4’s open architecture and multi-vendor integration have allowed the City of Hartford to expand efficiently and adapt quickly to new needs. As more municipalities seek proven public safety models, Hartford’s results offer a compelling example of how open systems and coordinated workflows can transform policing.

New technology advancements significantly increase efficiency and productivity in any industry, including physical security. Enhanced innovation both creates new products and services and improves existing products, all for the benefit of security manufacturers, integrators, and end users. Companies that embrace new technology stay ahead of the curve and gain a significant competitive advantage. In addition, they can differentiate themselves in the marketplace. We asked this week's Expert Panel Roundtable: What are the most promising new technologies in the physical security industry?   

Port forwarding is a networking technique that allows incoming traffic on a specific port number to be redirected to a particular device or application on a local network. Open ports on the network expose an IP video system to the internet. This makes it a potential target for malicious cyberattacks. In the physical security industry, the elimination of port forwarding is seen as a basic and manageable precaution to shore up cybersecurity. We asked this week's Expert Panel Roundtable: What are the risks of port forwarding, and how can manufacturers and/or integrators mitigate those risks? 

Factors such as stable demand and large contracts make the government market particularly enticing for security companies and professionals. However, entering and thriving in the government market presents a number of challenges. We asked this week's Expert Panel Roundtable: What are the unique aspects of the government market, and how should the industry adapt?