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The PSA Network (PSA), the world’s largest consortium of professional systems integrators, announced the 12 recipients of the Technology Partner Achievement Awards at PSA TEC 2024 (TEC) in Dallas, Texas. PSA awarded Johnson Controls Security Products with the Nova Award for achieving the highest partner sales and Hanwha Vision with the Superstar Technology Partner of the Year Achievement Award for their exceptional partnership. Remarkable achievements “Our success is deeply intertwined with the contributions of our technology partners," said Matt Barnette, president and CEO of the PSA Network. "Their invaluable support enables us to deliver exceptional educational opportunities, unparalleled networking advantages and a wealth of essential resources to our members. It's a privilege to honour their remarkable achievements through these awards, and we look forward to further strengthening our partnership for continued success.” Partnership with PSA technology partners PSA Partner Program (P3) partners received league plaques, adding to the carnival of excellence The PSA Technology Partner Achievement Awards recognise outstanding manufacturers, distributors and service providers based on customer service, shipping support, lead generation returns, product performance and cybersecurity precautions. Additionally, PSA Partner Program (P3) partners received partnership plaques, adding to the celebration of excellence within the industry. "Over the past three years the partnership with PSA technology partners has looked different," said Brittany Board, director of technology partners of the PSA Network. "We have increased our communications and our processes with the technology partners which has led to higher involvement within the network. This change showcases why we value these partnerships and want to acknowledge their success among the PSA integrators." Three categories More than 300 systems integrators, owners and members in the PSA Network voted across the following three categories: Superstar Technology Partner of the Year Achievement Star Technology Partner Achievement Star MSP Technology Partner Achievement Customer Excellence Awards The Customer Excellence Awards voted upon by the PSA Customer Success team included: Customer Excellence Individual Award Customer Excellence Team Award The Full List of Winners Nova Technology Partner: Johnson Controls Security Products Superstar Technology Partner of the Year Achievement: Hanwha Vision Star Technology Partner Achievement: 3MillID Alarm.com Altronix Corporation BCD LifeSafety Power Windy City Wire Zenitel Star MSP Technology Partner Achievement: OpenEye Customer Excellence Individual Award: Beth Taylor, ScanSource Customer Excellence Team Award: Windy City Wire P3 Partnership Plaques: 3MillID acre security Aiphone Allegion Altronix Corporation Alvarado AMAG Technology ASSA ABLOY BCD Bosch ComNet by acre Digital Watchdog Eagle Eye Networks Hanwha Vision HID Identiv Johnson Controls Security Products LenelS2 LifeSafety Power March Networks Milestone Systems OpenEye Salient Systems Windy City Wire Zenitel
In an exciting development for professionals in the electrical, HVAC, and industrial sectors, Extech has just announced the launch of its new series of measurement tools. This latest offering includes the advanced EX-series of multimetres and clamp metres, the innovative IAQ320 air quality monitor, and the versatile BR450W borescopes. These tools are engineered to offer exceptional value without compromising on the critical aspect of safety. Extech's latest innovations EX-Series Multimetres and Clamp Metres: The newly released EX-series are not just tools; they are guardians in the toolkit. Designed with integrated safety features, these devices ensure accurate diagnostics while protecting engineers from potential electrical hazards. Their cutting-edge technology simplifies complex measurements and enhances the reliability of every reading, making them indispensable for professionals. CTA: Discover the EX-Series Now. IAQ320 Air Quality Monitor: The IAQ320 stands out as a beacon of health within indoor environments, monitoring air quality with precision and reliability. It's particularly crucial in spaces where air quality directly impacts health and safety regulations. With real-time data tracking and easy-to-understand metrics, this monitor is a must-have for maintaining safe, compliant, and healthy working conditions. CTA: Learn More About the IAQ320. BR450W Wireless Video Borescopes: When it comes to internal inspections, the BR450W wireless video borescopes offer unmatched clarity and accessibility. These devices provide high-resolution images of hard-to-reach places, facilitating non-invasive diagnostics that help avoid costly disassembly and potential damages. Ideal for applications ranging from automotive to aerospace, these borescopes ensure that no fault goes undetected. CTA: Explore BR450W Features. Why add Extech’s latest tools to the toolkit? Unmatched Value: Extech's commitment to providing high-quality, durable, and reliable tools at competitive prices remains steadfast. The new tools are designed to deliver top performance while being economically viable, offering the best bang for the buck in the market. Enhanced Safety: Safety is paramount in any professional setting, and Extech has gone the extra mile to integrate advanced safety features into its new tools. These enhancements not only protect the engineers but also ensure the longevity and accuracy of the tools themselves, which is essential for conducting safe and effective operations. Ease of Use: With intuitive interfaces and user-friendly designs, these tools reduce the complexity of tasks, allowing professionals to focus more on getting the job done right and less on tool handling. Enhancing the professional capabilities with Extech's latest tools Whether they're a seasoned electrician, a dedicated HVAC technician, or an industrial professional, Extech offers a wide array of measurement instruments tailored to various professional needs. Discover the full range of Extech products and learn how they can support daily tasks and contribute to a safer, more effective workspace by visiting Extech's official website.
Hikvision unveils its highly anticipated 5th generation LED cabinet, introducing the latest breakthroughs in display technology. With advanced industrial design, this new release promises industry-pioneering performance and convenience, setting a new standard for visual experience. Advanced industrial design The Hikvision’s 5th generation LED cabinet represents a great example of design and functionality. Its sleek yet robust structure, combined with big board splicing, streamlines installation while ensuring durability. Superior cabinet features This new release presents Hikvision’s latest superior cabinet, boasting a sleek 29.3 mm design that seamlessly blends elegance with efficiency. Weighing just 17 kg/m2, installation is effortless. More than that, it has a remarkable tensile strength of up to 2,000 N and even the ability to splice 50 rows spanning up to 17 m without deformation. Innovative big board splicing Featuring larger lamp boards and fewer seams, the innovative big board design simplifies splicing Featuring larger lamp boards and fewer seams, the innovative big board design simplifies splicing, ensuring convenient and accurate installation. With reduced lamp boards, both time and effort are saved, while the risk of lamp bead dropping is significantly minimised. With a 16:9 aspect ratio and dimensions of 600*337.5 mm, the 5th-generation cabinets enable convenient splicing into FHD/UHD resolutions. Removable backplane plate Each cabinet includes a removable backplane plate, allowing for easy passage of power and network cables. This not only enhances aesthetics but also functionality, ultimately improving the user experience. Horizontal and vertical wiring Hikvision’s 5th generation LED cabinet supports wiring in both horizontal and vertical directions The Hikvision’s 5th generation LED cabinet supports wiring in both horizontal and vertical directions, eliminating the need for power cables to detour. This innovation reduces the wiring costs and enhances efficiency. Unified platform with exceptional convenience The Hikvision's 5th generation LED cabinet marks a pioneering move with the introduction of a unified platform, accommodating three lamp board technologies: COB (chip on board), HOB (Hikvision glue on board), and SMD (surface mount device), which reduces the risk of obsolete inventory and minimises product iteration costs. Incredible compatibility and flexibility The structure design of Hikvision's 5th generation LED cabinet achieves an industry-leading standardisation. In its Ultra series empowered by COB technology, lamp boards with different pixel pitches can be replaced according to requirements. Ultra series is also compatible with both Solid and Solid Plus series lamp boards Furthermore, the Ultra series is also compatible with both Solid and Solid Plus series lamp boards. Particularly noteworthy is the colour calibration process, which is seamlessly conducted on a single cabinet to ensure precise color accuracy and consistency across the display. This streamlines screen setup and eliminates the requirement for secondary calibration after cabinet replacement, providing a hassle-free experience for users. Enhanced protection and maintenance The Solid Plus series applies the HOB technology that adds a glue layer onto the surface of SMD, enhancing the durability and protection of LEDs. It enhances resistance against water, moisture, corrosion, dust, static, and oxidation, while a matte screen alleviates eye strain and increases the contrast ratio. In addition, the Solid Plus series streamlines HOB lamp board repairs with a special machine to address dead LED identification, replacement, and protective coating reapplication. Widely-embraced with customisable features Solid series of Hikvision's 5th generation LED cabinet adopts SMD technology, offering customisable features The Solid series of Hikvision's 5th generation LED cabinet adopts SMD technology, offering customisable features like FOB, energy-saving cold screen, and common cathode to meet diverse display needs. For instance, the FOB technology applies a nanoscale hydrophobic film layer to the lamp surface, swiftly draining water droplets to preserve display integrity. Performance and convenience Hikvision’s 5th generation LED cabinet is transforming display solutions across industries. From command centres to conference rooms, theaters to retail stores, they offer vivid colour reproduction and immersive experiences. Whether for impactful presentations in corporate settings, engaging learning experiences in schools, or captivating displays in retail environments, they bring breakthroughs in performance and convenience.
76% of the UK’s critical national infrastructure (CNI) organisations have identified the use of AI to drive cyber threats as a current security concern. This dramatic rise in concern about how cybercriminals use AI is revealed in new research by pioneering cyber security services firm Bridewell, surveying 521 staff responsible for cyber security at UK CNI organisations in sectors such as civil aviation, telecommunications, energy, transport, media, financial services and water supply. AI-powered phishing attacks The research found that 78% of respondents are worried about AI-powered phishing attacks The research found that 78% of respondents are worried about AI-powered phishing attacks in which criminals use AI to radically improve the accuracy and wording of their email lures at scale. Criminals can also employ AI to complement basic coding skills, reducing the barrier to entry for exploits and enhancing the sophistication of their malware. These developments are why 78% of respondents also said they have fears about: Adaptive AI cyber-attacks that constantly evolve their tactics AI-driven exploit development Automated hacking using AI All of the AI-driven threats listed in the research are of concern to more than 70% of respondents – including polymorphic malware which mutates with every infection. 73% said they fear this emerging threat. Current deployment of AI The research found the current deployment of AI in cyber defences is in its early stages The research also explored how CNI organisations are using AI to combat the increased use of AI by cybercriminal groups. AI-driven exploits or techniques are not yet as effective as conventional cyber tactics, and businesses are able to use AI-focused tools to protect their systems and infrastructure. With its ability to analyse large datasets rapidly, AI can be a useful tool in detecting malicious activity in a system or network, spotting anomalies and suspicious behaviour. The research found the current deployment of AI in cyber defences is in its early stages. Fewer than three-in-ten respondents’ organisations are using AI-powered threat intelligence platforms (29%), AI-driven data-loss prevention (28%), AI-enhanced endpoint protection (27%), or AI-based phishing detection and prevention (27%). Almost all organisations (94%) are, however, using some AI tools – a trend certain to gain momentum as cyber threats escalate and become even more sophisticated. Stages of AI-driven cyber attacks “While we are at the early stages of AI-driven cyber attacks, concern among CNI organisations is not unfounded as the technology presents itself as a future threat,” said Martin Riley, Director of Managed Security Services at Bridewell. “Businesses can prepare for the impending AI arms race by incorporating the technology into their cyber defence strategies. AI can be a force for good by helping CNI organisations to enhance threat intelligence capabilities and accelerate detection and response strategies.”
Expert commentary
Choosing the appropriate fingerprint technology for a given application is dependent on factors including the required level of security and matching accuracy, the desired capabilities and features, and the usability to achieve adoption and productivity goals. A successful evaluation process will help ensure that this mature and proven user authentication method performs as expected. Fingerprint biometric advantages The speed, simplicity, accuracy, and cost-effectiveness of the fingerprint method have made it among the most widely used for biometric authentication across industry sectors ranging from banking and finance, retail, and healthcare, to government and law enforcement. It performs biometric technology’s “something you are” function while offering unique characteristics that make it particularly valuable for many applications. Unique identifier The fingerprint biometric has the permanency of being reasonably stable and consistent over time Among these characteristics is the pervasiveness and special nature of the fingerprint -- almost everyone has one, and each is a unique identifier. The fingerprint biometric has the permanency of being reasonably stable and consistent over time. It is also easy to acquire, measure, and process. High adoption rate Another key attribute of a fingerprint biometric is its ability to be protected against threats ranging from abuse and misuse to theft, imitation, and substitution. When it is used with recognition techniques the resulting solution performs with a combination of accuracy, speed, scalability, and ease of use. Fingerprint biometric solutions also have the highest adoption rate among biometric authentication solutions according to an industry report published by Payments Journal. Three interrelated components There are three basic components in any fingerprint biometric system as shown in Figure 1: capture (using a sensor that can capture even the most difficult finger types); liveness detection (using the Presentation Attack Detection – or PAD – technique); and matching (including preventing rejection of a legitimate user). Biometric algorithm The sensor captures and pre-processes the fingerprint data. It must be able to successfully capture fingerprint images for a range of skin types and print conditions under diverse temperatures, humidity, light, surface oil, dust, dirt, and other environmental conditions. A biometric algorithm then extracts minutiae data about the fingerprint ridges (endings, bifurcations, islands, etc.) and their orientation and position. PAD technique Implementing a presentation attack detection (PAD) technique at this stage activates the fingerprint biometric system’s second key element: liveness detection. This verifies the fingerprint’s authenticity and that it belongs to a living person. The system’s third element – matching – occurs after the PAD-verified fingerprint dataset has been securely stored as a record, known as a template, inside an enclave with cryptographic protection. Check for liveness The corresponding template of the legitimate user is then retrieved from secure storage When the fingerprint is presented for matching, it is rechecked for liveness. The corresponding template of the legitimate user is then retrieved from secure storage and the process of matching the fingerprint with this template is executed. This must be completed accurately and without rejecting a legitimate user. Types of fingerprint sensing technologies There are four prevailing categories of sensing technologies used with fingerprint readers: optical, capacitive, thin-film transistor (TFT), and multispectral imaging (MSI). Optical and capacitive method Optical is the most mature sensor technology and offers the benefits of a compact size, good capture Optical is the most mature sensor technology, and offers the benefits of a compact size, good capture and matching performance, a small enough size to fit in most desktop environments or shared workstations, and a high level of accuracy at a cost-effective price point across all use cases. The capacitive method, on the other hand, is less prone to fake finger attempts while also offering a thin and compact size for space-limited applications, the power efficiency to support battery-operated devices, and the ability to handle both indoor and outdoor lighting conditions. TFT technology The third technology goes a step further in capture accuracy. TFT technology can accurately recognise the smallest fingerprint features with ultra-high resolution and is used either as a larger-size matrix capacitive proximity detector (capacitive fingerprint sensor) or a larger-area matrix light detector (optical fingerprint sensor). It is ideal for in-the-field mobile identification applications that require a cost-effective, ultra-slim, and lightweight solution with low power consumption. MSI technology MSI technology differs from all three approaches, projecting multiple colors of light into the finger from different angles to collect both surface and subsurface biometrics data. It captures the most difficult fingerprints of diverse demographics, in a wide range of challenging environments. HID has used this patented technology in fingerprint readers that are compliant with ISO 30107-3 PAD Level 2 for advanced anti-spoofing against fraud. The technology also improves matching and offers sophisticated endpoint security that prohibits cyber criminals from gaining unauthorised access to networks by turning fingerprint readers into secure endpoints. Best practices for technology selection Much is expected of the current fingerprint solutions, including delivering a low total cost of ownership Much is expected of the current fingerprint solutions, including delivering a low total cost of ownership. There are three top considerations: security, suitability, and usability. Each is important and the best approach is to strike a balance between all three. Following are the questions to ask during the selection process: Security: What is the regulatory environment? Financial and government services, healthcare, and law enforcement are some examples of highly regulated sectors with elevated security compliance requirements. Are there mandates in place for advanced capturing and biometric authentication specifications? How important is it to ensure anti-spoofing through liveness detection? Will endpoint security be required so that, if the fingerprint device is hacked, no network, system, or data behind the firewall will be impacted? Suitability: Where will the biometric technology be implemented? There will be additional considerations if it is to be embedded in portable, battery-operated devices that require low power consumption. Where will the technology be used? Will it need to fit into small spaces or be used in challenging indoor or outdoor conditions and environments? Will durability be important? Some deployments will face unpredictable weather and difficult lighting conditions for image capture. Will the technology be used for mission-critical border control or a more common – and less demanding -- commercial use? Usability Is it critical that the technology easily and consistently perform capture and matching? Will there be high volumes of fingerprint captures and matches? Is “friction frustration” a concern? If so, the solution must perform matching quickly and accurately to sustain high levels of user productivity. Will the fingerprint device be used by one person exclusively, or multiple people in a shared workstation setting? How diverse is the user population? Some readers are designed to handle all types of fingerprints and diversified demographics. Different applications Fingerprint biometrics is a proven solution to address real-world challenges, each with its requirements The answers to these questions will help determine the best choice of fingerprint technology. Different applications apply fingerprint biometrics to very different use cases but in all cases. It is a proven solution to address real-world challenges, each with its requirements. For instance, in a healthcare clinician’s terminal area or a similar shared environment with limited space, a durable, low-profile capacitive sensor may be the right answer. For an organisation in a highly regulated, mission-critical environment like a bank or border control agency, advanced technologies such as MSI readers may be needed to avoid the serious repercussions of a spoofed identity or the rejection of a legitimate one. Requirements for a biometric solution These are just a few of the requirements to consider when choosing a fingerprint solution. In banking and finance, alone, fingerprint biometrics is used for applications ranging from transacting at the ATM to customer onboarding (eKYC), compliance (AML/KYC), and fraud prevention. The retail sector adds even more, including age verification, loss prevention, point of sale (POS) security, self-service checkout, and secure time and attendance. Law enforcement organisations have their unique requirements, using fingerprint biometrics for background checks, criminal booking, crime investigation, inmate management, mobile identification, and more. For government agencies, typical applications include benefits distribution, border security, citizen ID, employ authentication (SSO/MFA), and voter registration. Each application requires a thorough assessment of the best fingerprint technology for the job. The right touch The right solution will deliver the optimal balance of security, suitability, and usability Fingerprint biometric solutions empower a wide range of use cases with the simple touch of a finger. The right solution will deliver the optimal balance of security, suitability, and usability based on an analysis of criteria including specific application requirements, the characteristics and size of the user population, and challenges posed by environmental conditions. Accuracy, efficiency, and security The world faces increasingly dangerous fraud, account takeover, and impersonation threats. As industries and enterprises work to improve and evolve their identity and access strategies to combat these threats, fingerprint biometrics continue to prove their value through solutions that meet the key selection criteria while delivering the highest levels of accuracy, efficiency, and security.
In the realm of physical security, the distinction between being perceived as a security vendor and a security partner holds great importance. While both may seem interchangeable at first glance, how an organisation is viewed by its clients can have a huge impact on the success of its security programmes. At the heart of this differentiation is the concept of relationships and how they shape the dynamics between providers and their clients. Time, care, and diligence For security vendors such as systems integrators, security dealers, monitored services providers or manufacturers that sell directly to the end user elevating from supplier to partner requires a greater investment of time, care, and diligence. However, the eventual payoff can be incalculably advantageous to the organisation. Not only does this approach better serve the client but it also cultivates longer-term business and is more likely to generate referrals. Clients will change vendors often but stick with partners for the long haul. Simple installation and/or service Security end-users should look to their security products and service providers to partner with them Security end-users should look to their security products and service providers to partner with them, be vested in their success, and be part of the solution. They should seek out and expect more than a simple installation and/or service in the absence of any real, tangible, and value-added relationship with stakeholders. That means looking deeper than the similar cameras or equipment most vendors provide. Doing so brings benefits from the partnership in solving problems and creating strategies for mitigation. Vendors have short shelf lives A security vendor is typically seen as a transactional company that offers products or services to address specific security needs or challenges. When an organisation engages with a vendor, the focus is primarily on the exchange of goods and/or services for a fee. The relationship tends to be more transactional, with limited interaction beyond the scope of the security solution being provided. Tools, technologies, or service offerings The relationship between a security vendor and a client is often short with a one-time purchase Security vendors often play a crucial role in the security industry by offering specialised tools, technologies, or services that can help organisations improve their defences against threats. Examples would be video surveillance, access control, intrusion detection, or fire/life-safety systems, as well as the monitoring of any of them from a central monitoring station or security operations command centre. The thing about it is, however, that the relationship between a security vendor and a client is often short with a one-time purchase and limited ongoing engagement or consultation. Partners prove their value On the other hand, a security partner is viewed as a member of the team that works closely with an organisation to address its security challenges. Unlike a vendor, a security partner is invested in the long-term success of their clients and is committed to building a strong relationship based on expertise, trust, and transparency. Creating custom solutions Security partners go beyond offering products or services by engaging with companies and organisations Security partners go beyond offering products or services by engaging with companies and organisations to understand their unique security needs, goals, and challenges. They work concurrently with organisations to develop customised security solutions, provide support and guidance, and adapt to ever-changing threats and risks. When this kind of scenario is developed, the potentially distracting and detracting focus on monetary cost moves to the back burner because the value and return on investment (ROI) are so thoroughly compelling. Relationships bring real benefits The core of the difference between being perceived as a security vendor and a security partner hinges on the crucial role of relationships. While vendors focus on transactions and sales, partners prioritise collaboration and a sense of being in it together. Building strong relationships based on trust, communication, and shared goals is essential for forging a successful security partnership. Personalised approach Security partners navigate complex security challenges, drive innovation, and deliver incredible value over the long term Security partners are not just providers of security solutions; they are trusted advisors who are invested in the success and well-being of their clients. They can be reached easily when needed and emphasise a personalised approach with custom-tailored solutions. By building strong relationships based on respect and understanding, security partners navigate complex security challenges, drive innovation, and deliver incredible value over the long term. Operational opportunities Businesses and facilities often encounter or face very specific security needs that can only truly be solved in concert with a vendor that essentially acts like an extension of the end-user organisation. Furthermore, when communicating and collaborating on that level, additional security/safety and sometimes even operational opportunities for improvement come to light. This amplifies the value for both the end customer and their security vendor. Talk about a win-win! Prosper with partner power While vendors offer products or services, partners offer teamwork, expertise, and a shared commitment At the end of the day, the difference between being a security vendor and a security partner is not merely a matter of semantics. It is about the fundamental difference in approach and mindset toward physical (electronic and networked) security. While vendors offer products or services, partners offer teamwork, expertise, and a shared commitment to reducing losses and crime. Quality of relationships Ultimately, it is the quality of relationships that separates providers in the security space and determines the success of security initiatives in the current rapidly changing security landscape. This unification of intent, practice, and purpose enables practitioners and the public alike to harness the full power of pioneering-edge technologies that support the security industry’s core mission of protecting people and property. Security partners are not just providers of security solutions; they are trusted advisors who are invested in the success and well-being of their clients.
Changing customer needs can make specifying an alarm system that will continue to deliver in the long term a challenge. However, the latest modular alarm solutions provide the opportunity to build a more individualised system from the outset, as well as offering the ability to up-scale in the future without causing disruption. Martin Wilson, North EMEA Regional Director at Resideo, looks at how alarm specialists can use this style of solution to both benefit customers and build their own business opportunities. Holistic sense of home security In a survey of 1,000 homeowners undertaken by Resideo, the results revealed that, although deterring burglary was still a top priority, consumers were moving to a more holistic sense of home security, wanting to bring convenience, and property and life safety, into the mix. An alarm system no longer needs to function on one level, alerting only to a break-in taking place Indeed, an alarm system no longer needs to function on one level, alerting only to a break-in taking place. The latest modular alarm systems offer the flexibility to create a scalable security and life safety platform for homes and small businesses, as well as giving installers the ability to suggest future update options that can be added as and when budget or requirement allows. Valuable up-scales Finding an alarm that can be scaled over time has the obvious business benefit of ensuring it is easy to revisit and add to as customers naturally expand their existing security. With many modular designs connected via WiFi, this not only means installers can opt for the right mix of sensor options from the get-go but also that any additions can be connected to the panel and system with ease. Many control hubs have winning features in their own right. The ProSeries security panel by Resideo, for instance, has an intuitive touchscreen, easy-to-read, full-colour display to reduce false alarms, plus a built-in camera, speaker and microphone, intuitive icons and even five-day weather alerts. The ProSeries security panel by Resideo has an intuitive touchscreen Natural up-scale opportunities For instance, for those in a property prone to flooding, a flood sensor may be a worthwhile addition For the installer, it has a plug-in power connection, trouble-shooting videos and end-user replaceable batteries to reduce unnecessary callouts. However, to build a scalable system, this needs to be coupled with the right, flexible solutions to tackle customer concerns. Taking the time to find out what is important to the end user is vital here and can lead to natural up-scale opportunities. For instance, for those in a property prone to flooding, a flood sensor may be a worthwhile addition. Similarly, a panic button and even medical transmitters may be of benefit to others. All this, as well as other options, such as glass break detectors, door and window sensors and indoor and outdoor MotionViewers™, are available within the ProSeries range, and can be updated or added to an installation as needed or as a property grows with minimum disruption. Adding life safety The ability to propose an alarm system that can bring together alerts for different threats – for both the home and life – under one platform, also has real appeal. Indeed, in a survey of 1,000 homeowners undertaken on behalf of Resideo, a system’s ability to alert to the dangers presented by fire and CO was mentioned as an important part of the decision-making process by 41% of participants. For many, this increased awareness may stem from the many regulation updates regarding smoke and carbon monoxide (CO) alarms that took place in 2022. In Scotland, for instance, carbon monoxide detectors were required to be fitted in any room with a carbon-fuelled appliance in all homes, rented or owned. Social housing properties In England, smoke and carbon monoxide alarms were required in all social housing properties In England, from the 1st of October 2002, smoke and carbon monoxide alarms were required in all social housing properties, with carbon monoxide alarms now mandatory in the private rented sector. Wales followed suit in December for rented accommodation. The new guidance for England and Wales requires at least one smoke alarm to be installed on each storey of a property, to help alert to domestic fires more quickly, ensuring a quicker evacuation and reduced risk of fatality. For professionals, systems such as ProSeries, can be connected to a series of smoke and carbon monoxide detectors, in a ‘one-go-all-go’ setup that means the alarm will go off if one of these threats are identified. Smart and connected benefits The total Connect 2.0 app gives ProSeries end-users the ability to view and control the security platform remotely. The Resideo Pro app currently gives installers the ability to view the system and connect to the central monitoring system. The platform also supports home automation as it works with Zwave devices. The platform also supports home automation as it works with Z-wave devices. The platform also supports home automation as it works with Z-wave devices There are also extra benefits for alarm professionals too. The AlarmNet 360™platform on which ProSeries is configured gives greater insight to improve business operations, increase efficiency and deliver insights on accounts to identify additional upsell opportunities and ongoing services. Providing the ability to remotely diagnose brings valuable time-saving options and avoids unnecessary callouts. It also means the ProSeries panel and peripherals programming can be accessed anytime, anywhere, using the cloud, allowing ease of programming, troubleshooting and account management on the go. Needs and future possibilities Changing a complete alarm system to apply new functions is never going to feature highly with the end user, nor does it work where longevity and sustainability is concerned. Having the ability to build a modular system and add to this as needed, whether this is at a property or a small business, provides benefits for both customers and professionals when it comes to meeting immediate needs and future possibilities. Add connectivity and remote access to this and you have a platform that can help streamline business operations, putting professionals more in touch with customers, and helping to spot future opportunities.
Security beat
Security professionals are recognising the intelligence value of leveraging publicly and commercially available information. This information can now be accessed more effectively from typically hard-to-reach regions. Also, the technological capabilities have matured in our age of artificial intelligence, machine learning, and data science. Intelligence has historically been based on classified data. However, today’s unclassified data, including open-source intelligence (OSINT), is increasingly being used to provide context and queuing for other types of intelligence. Advanced identity intelligence Babel Street is a technology company providing advanced identity intelligence and risk operations using an AI-enabled data-to-knowledge platform to unlock insights from a flood of data. The company provides advanced data analytics and intelligence for the world’s most trusted government and commercial organisations. Experts have predicted that by 2025 over 463 exabytes of data will be generated each day globally The sheer volume of data is growing exponentially. Experts have predicted that by 2025 over 463 exabytes of data will be generated each day globally. Not only are we seeing exponential growth in the volume of data, but there is also disparity in the veracity and the variety of data. This is being compounded by the ‘app economy’ in which data is created in a new format for every app added around the globe. Human language technology “The problem is that the data ‘junk’ and the ‘crown jewels’ are in the same bucket, and government and commercial entities need better and faster ways to extract intelligence from these torrents of data,” says Farid Moussa, VP, Strategy & Public Sector, Babel Street. Prior to joining Babel Street, Farid retired from the National Security Agency (NSA). He has guided video, image, speech, and text analytics (VISTA) and developed an appreciation for human language technology. An elusive source of data is the Dark Web, where every user, by design, is attempting to obfuscate their identity, and bad actors are hiding much better. “This presents a cat and mouse game – the cat must be smarter than the mouse, but the mouse is continually getting smarter,” says Moussa. Intelligence tools for data analysis SIGINT and HUMINT – while both vital – are also the most expensive forms of intelligence There are several intelligence tools for analysing data. One of them is signals intelligence (SIGINT), which refers to electronic transmissions collected by ships, planes, ground sites, or satellites. Another is human intelligence (HUMINT), which is collected in a human-to-human fashion. Open-source intelligence (OSINT) is obtained by searching on topics or entities of interest that are publicly available on the Internet at large. Today, these various categories are often done in ‘silos of excellence.’ However, the best practice is using all forms together in a holistic fashion. SIGINT and HUMINT – while both vital – are also the most expensive forms of intelligence, while OSINT, which is growing in importance, is most cost-effective. All are vital forms of intelligence; OSINT is complementary and crucial to holistic intelligence practices. Holistic intelligence practices When it comes to physical security of people and places, OSINT has become a critical source of actionable information. Security directors leverage Publicly Available Information (PAI) to safeguard against threats to individuals, property, travel routes, and event sites. By monitoring PAI, security teams can detect and respond to potential dangers, including during and after events where thorough preparation is vital. Online information can contain warning signs of impending threats. It informs security professionals in uncovering digital traces, confirming intentions, and addressing risks across language barriers, ensuring proactive risk management for the protection of people and property. Role of Natural Language Processing (NLP) The Internet and social media were mostly English language by default, but that has changed exponentially Natural Language Processing (NLP) is a crucial capability that has evolved to recognise the richness and variety of words and names in multiple languages and scripts, and their use across cultures. Using machine learning and linguistics algorithms, the technology simultaneously considers numerous types of name variations. At one time, the Internet and social media were mostly English language by default, but that has changed exponentially. Babel Street’s world-class entity matching technology measures over 100 features to calculate the similarity of entities across multiple languages. Despite advances in data management and the cloud, there are still multiple challenges and complexities with integration of these data elements. Challenges include spelling variances/phonetics, language translation issues, criminal evasion, human error upon input, typos, etc. Accessing data from a scattered landscape While there have been advancements in cloud technologies, agencies utilising open-source data are typically working within a highly scattered data landscape and must use a wide array of tools to get at the relevant pieces. This fragmentation makes it difficult to run analytics and apply AI and machine learning at scale in order to derive actionable insights. Unstructured and relationship data are visualised through advanced link analysis As with many disciplines, artificial intelligence (AI) is changing the game when it comes to intelligence. NLP and AI algorithms are employed to enhance datasets for greater quality, usability, and completeness. Unstructured and relationship data are visualised through advanced link analysis, geographic heat maps, influential entity carousels, topic clouds, and patterns by time and day. Geographic heat maps The advanced algorithms accurately score and prioritise critical entities within the relationship network while providing the citations from which an AI/ML-based decision was made. “With the democratisation of AI, the world is becoming flat,” says Moussa. “Just like the most prosperous countries, even the poorest countries have the most advanced capabilities to do damage. Third-world economies often present a scenario where the financial gain of nefarious schemes and low-to-no regulation combine to incentivise bad actors.” The Challenges of Name Matching Identity has been an ongoing challenge for intelligence analysis due to the vast complexity of linguistics, spelling and cultural variances, human error, as well as human evasion. Technology and data science approaches are maturing, however machine translation can still struggle with meaning. The best-of-breed natural language processing capabilities run against the data while it still is in its native language. This minimises the occurrence of analytic errors caused by inaccurate machine translations. This minimises the occurrence of analytic errors caused by inaccurate machine translations It’s tempting to think that name matching is like doing a keyword search. The complexity of language makes it more challenging. New names are constantly created, with multiple spellings and no set of rules to encompass how names are formed. They are variable across languages, scripts, cultures, and ethnicities. Culturally specific nicknames and aliases add to the complexity. Replacing human involvement The investigation of the Boston Marathon Bombing in 2013 spotlighted an example of the significance of intelligence analysis. Even though the FBI had issued a detain alert for Tamerlan Tsarnaev back in 2011, Tsarnaev managed to travel to Russia in January 2012; and in July 2012, he returned to Boston. He was not detained on either occasion because there were too many names on the lists, and Tsarnaev’s last name had been spelled differently from the way it was on travel documents, thus enabling him to get through security. With the Internet, social media, and the dark web, there’s been an exponential increase in public communications in various languages, adding significantly to the amount of analysis required to keep societies safe. Name matching, using AI, analyses multiple contextual data points across languages to arrive at matches. Name matching, using AI, analyzes multiple contextual data points across languages to arrive at matches A common misconception is that this technology will replace human intelligence. “It’s more accurate to recognise its role as a force-multiplier, allowing humans to focus on the on the harder problems and/or vetting the results of AI,” says Moussa. “The technology can efficiently analyse massive volumes of data and distill it into actionable information in a timely manner. It augments human capabilities, enabling analysis at speed and scale beyond human capacity, without replacing human involvement.” Commercial Technology to the rescue “When it comes to threat and identity intelligence, we face a risk-confidence gap, underscored by the challenge of integrating traditional tactics with the modern digital landscape,” adds Moussa. “We cannot ‘hire’ our way out of this problem. Instead, it is imperative that we adopt technology to scale our efforts and free humans to solve the harder problems that machines cannot solve yet.” The public sector loves to build things, but there are time-to-value and return-on-investment considerations to the ‘build or buy’ decision. When commercial technology can be leveraged by government, it frees resources up to work on problems that the commercial world hasn’t yet figured out, says Moussa. “The public and private sectors need to come together – one team, one nation, working together with mutual trust and collaboration,” he says.
Companies at GSX 2023 emphasised new ways that technologies such as artificial intelligence (AI) and the cloud can address long-standing issues in the security market. Among the exhibitors at the event in Dallas were companies seeking creative ways to apply technology, lower costs, and make the world a safer place. Reflecting on the exhibition, here are some additional takeaways. Expanding AI at the edge i-PRO is a company reflecting the continued expansion of edge AI capability in the security market. Today, more than half of the company’s lineup supports AI at the edge so the customer has a wide choice of form factors when seeking to leverage the feature set. AI processing relay, extended warranty i-PRO is increasing their warranty period from 5 to 7 years, which could be a lifetime warranty in some cases I-PRO also has an “AI processing relay” device that accepts non-AI video streams and applies edge analytics. AI has progressed from a high-end technology to a feature available in a variety of cameras at different price points. i-PRO is also increasing its warranty period from 5 to 7 years, which could be a lifetime warranty in some cases depending on a customer’s refresh schedule and lifecycle management. Active Guard, MonitorCast The company’s video management system (Video Insight) is continuing to build new features including “Active Guard,” an integrated metadata sorter. Their access control platform, MonitorCast, is a Mercury-based solution that is tightly integrated with Video Insight. Their embedded recorders now have PoE built in. “We can move at a faster pace to fill out our product line since leaving Panasonic,” says Adam Lowenstein, Director of Product Management. “We can focus our business on adapting to the market.” Emphasis on retail and other verticals Shoplifting is a timely issue, and retail is a vertical market that got a lot of attention at GSX 2023. “We see a lot of retailers who are primarily interested in protecting employee safety, but also assets,” says Brandon Davito, Verkada’s SVP of Product and Operations. “Shrinkage is a CEO-level priority.” “Retailers are getting more engaged with security posture, instead of letting perpetrators walk,” Davito adds. Intrusion detection Verkada has an intrusion product that will notify a central station if there is an alarm On the alarm side, Verkada has an intrusion product that will notify a central station if there is an alarm, and operators can review videos to confirm the alarm. Other capabilities seeking to discourage trespassers include sirens, strobes, and “talkdown” capabilities. International expansion Verkada continues to expand internationally with 16 offices in all, including Sydney, Tokyo, and London. The core value proposition is to enable customers to manage their onsite infrastructure more simply, including new elements such as PTZ cameras, intercoms, and visitor management. Verkada emphasises ease of use, including a mobile application to allow access to be managed across the user base. Forging partnerships “We are committed to the channel and industry, and we continue to build relationships and expand our reach,” says Davito. Among the industry relationships is a new partnership with Convergint, which was hinted at during the show and announced later the same day. They are also expanding their partnerships with Schlage, Allegion, and ASSA ABLOY. Working with other verticals They offer new features for K -12 schools, and a new alarm platform is easier to deploy and manage Verkada has also found success across multiple other verticals, notably healthcare, where they integrate with an electronic medical records system. They offer new features for K-12 schools, and a new alarm platform is easier to deploy and manage. They are integrating wireless locks to secure interior doors in schools, looking to secure the perimeter, and installing guest management systems. Transitioning the mid-market to the cloud Salient is squarely focused on the “mid-market,” a large swath of systems somewhere between small businesses and enterprise-level systems. Pure cloud systems are not as attractive to this market, which has a built-out infrastructure of on-premise systems. Adding a camera to an existing system is easier and less expensive than tying it to the cloud. Benefits of cloud It’s a market that may not be ready for the pure cloud, but there are benefits to be realised from adding a cloud element to existing systems. “We are continuing to augment our premise-based solutions with added cloud capabilities and flexibility,” says Sanjay Challa, Salient’s Chief Product Officer. The feedback Salient hears from their customers is “I want to own my data.” The hybrid cloud approach offers the right mix of control, flexibility, and unit economics. Cloud add-on capabilities We want to provide the flexibility for customers to go full-cloud as it becomes more economically attractive" Cloud add-on capabilities include bringing more intelligence about system operation to the user via the cloud. Over time, Salient expects to sell more cloud-centric offerings based on feedback from integrators and customers. “We want to provide the flexibility for customers to go full-cloud as it becomes more economically attractive over time,” says Challa. Vaidio AI technology Salient seeks to be a transition pioneer to help customers realise the path to the cloud. Their approach is “crawl, walk, run,” and helping customers make the transition at each stage. Salient has added AI to its product offering, incorporating Vaidio AI technology from IronYun into a powerful suite and broad array of on-premise analytics, which are gaining traction. The seamless approach makes it easy for customers to embrace AI analytics, although Salient remains broadly committed to open systems. Addressing ‘soft’ features for integrators AMAG is in the process of enhancing its product line with the next generation of access control panels. However, “product” is just part of the new developments at AMAG. In addition to “hard” features (such as products), the company is looking to improve its “soft” features, too; that is, how they work with the integrator channel. Integrator channel Rebuilding a process to make your organisation more efficient, is relatively easy; it just takes a lot of persistence" “We have the depth of our legacy customer base we can learn from, we just need to close the feedback loop quicker,” says Kyle Gordon, AMAG’s Executive Vice President of Global Sales, Marketing, and commercial Excellence, who acknowledges the value of reinstating face-to-face meetings after COVID. “We are laser-focused on nurturing our integrator channel,” he says. “Developing new features takes time, but rebuilding a process to make your organisation more efficient, that’s relatively easy; it just takes a lot of persistence,” says Gordon. More cohesive internal communication is another useful tool, he says. Disrupting the cloud based on price Wasabi is working to make cloud applications less expensive by offering a “disruptive” price on cloud storage, $6.99 per terabyte per month (80% less than hyperscalers). Contending “hyperscalers” like AWS are charging too much for cloud storage, Wasabi is using its own intellectual property and server equipment co-located in data centres around the world. Wasabi sells “hot cloud storage,” which refers to the fact that they only have one tier of storage and data is always accessible. In contrast, a company such as AWS might charge an “egress fee” for access to data stored in a “colder” tier. Cloud storage “We saw that several video surveillance companies had not yet adopted cloud storage, and we saw an opportunity to make it easy to use,” said Drew Schlussel, Wasabi’s Senior Director of Product Marketing. “We just install a little bit of software that allows them to store data in the cloud and bring it back from the cloud.” Performance, protection (cybersecurity), and price Wasabi works with integrators, resellers, and distributors and also integrates with VMS companies Wasabi works with integrators, resellers, and distributors and also integrates with VMS companies such as Genetec and Milestone. Emphasising performance, protection (cybersecurity), and price, their data centres are certified to SOC 2 and ISO 27001 standards. Faster throughput for weapons detection Xtract One is a young company focusing on weapons detection in a time of accelerated concern about gun issues post-COVID. Founded in Canada and based on technology developed at McMaster University, Xtract One has found a niche in providing weapons detection at stadiums and arenas. These customers already have budgets, and it is easy to shift the money to a newer, faster technology. Madison Square Garden in New York City is among its customers. Cost savings solution Xtract One can increase throughput to 30 to 50 people per entrance per minute (compared to 5 to 6 people per minute when using metal detectors). The solution doesn’t require anyone to empty their pockets and the system alarms on items beyond guns and knives. Using Xtract One allows customers to reduce the number of screening lanes and security staff, providing additional cost savings, all while getting fans through the screening process in half the time. Purpose-built sensors The system uses purpose-built sensors looking for specific characteristics, such as reflective and density properties In addition to stadiums and arenas, Xtract One, formerly Patriot One, is also getting “inbound” interest from schools, hospitals, manufacturers, and other verticals that makeup 50% of their business. “We’re on a rocket ride, mainly because the weapons issues are not going away,” says Peter Evans, CEO and Director at Xtract One. The system uses purpose-built sensors looking for specific characteristics, such as reflective and density properties, all correlated by an AI engine. Providing early warning of violence ZeroEyes is another company focused on weapons detection. Their AI gun detection system works with video images to identify if someone is “brandishing” (carrying) a weapon. In other words, the system does not detect concealed weapons. Identifying someone carrying a weapon provides early warning of a possible violent act. Increased response with AI-enables images Images are identified by AI and sent to a monitoring centre where a human confirms the image before contacting first responders. Knowing the location of a shooter enables staff to lock entry points, move people to safety, and direct first responders. The company was founded to leverage existing camera views to stop mass shootings and gun violence by reducing response times.
GSX 2023 has its share of new product announcements, although many of the new products are enhancements to technologies shown at last spring’s ISC West show in Las Vegas. Booth traffic on the first day seemed busy at the Kay Bailey Hutchison Convention Center in Dallas, although one exhibitor complained that it takes some time for the traffic to make its way to the farthest areas of the show floor. Apparent throughout the GSX show is an expanding idea of what constitutes security. Increasingly, ‘security’ technologies offer benefits throughout other parts of a company or institution. Security is also being broadened to encompass ‘safety,’ including emergency response and wider issues of keeping a company safe. Managing multiple systems People look at the systems they have, and they are looking for more information" Manufacturers at GSX are talking about more than new products. Rather, they are offering new approaches to turn products into ‘solutions’ for customers. Among the benefits of new systems is the availability of more data. “People look at the systems they have, and they are looking for more information and data and insights from their systems,” says Kyle Hurt, Genetec’s Area Vice-President of Sales for the US and Canada. “In the past, if I’m managing multiple systems and spending time and resources, I am making sure systems are operational. Today, it’s more like: How do I make my enterprise more efficient? I spend less time on making sure systems are working together but more time on how we can use the information.” Manufacturers at GSX are talking about more than new products Security control room Genetec is enhancing its Security Center 5.11 version with a newly redesigned web client that provides new capabilities related to system audio, including the ability to trigger a public address from a mobile device in an emergency, two-way audio to and from the security operations centre, and the ability to record an incident. The new web client offers new levels of “Security on the go,” says Hurt. A mobile device becomes an extension of the security control room. “Customers want to have more remote capabilities and have their security personnel out and about, not tied to a desk,” says Hurt. The new web client works to unify the four pillars of the Security Centre— video, access control, license plate recognition, and now audio. Single source manufacturer Audio can now be used to broadcast a message, respond to an incident, and notify people" “Audio has taken time to develop legs in our ecosystem,” says Hurt. “We have been developing partnerships and use cases beyond an intercom at the door. Audio can now be used to broadcast a message, respond to an incident, and notify people en mass of what’s going on.” Manufacturers are also fine-tuning how they work to meet customers’ needs. “Customers want one point of contact, a single source manufacturer, and a solution that reflects the manufacturer is listening to the voice of the customer,” says Jerry Burhans, Managing Director of ASSA ABLOY Global Solutions - Critical Infrastructure, which seeks to be a global partner to critical infrastructure industries. The Critical Infrastructure business works across the various product groups of the notoriously siloed company to bring together solutions aimed at meeting each customer’s need. Manufacturers are also fine-tuning how they work to meet customers’ needs Best-in-class technology “We try to have best-in-class technology and collaborate within ourselves to make sure we have what customers need,” says Burhans. Critical infrastructure industries such as water, power and energy, oil and gas are developing standards to help support preparedness of the nation’s infrastructure, and ASSA ABLOY Global Solutions is helping operators secure access and provide audit trails on locking hardware and keys within their security perimeters. Managing customer assets Johnson Controls’ new OpenBlue Service for the security device market seeks to proactively manage customer assets (equipment) as a service. The company’s software platform of connected solutions monitors and manages security devices across vendors and provides remote support services including skilled engineers who can work to ensure that a company’s assets, including cameras and access control readers, operate dependably. Working remotely, OpenBlue analyzes the performance of each system component Johnson Controls estimates that, unfortunately, up to 25% of a company’s security assets may not be working as intended, whether they lack the latest firmware update or are not connected. Working remotely, OpenBlue analyses the performance of each system component and responds to ensure equipment operates as intended. “We believe we can close that gap with our solutions,” says Greg Parker, Vice President, Innovation & Portfolio Management for Johnson Controls. Physical security equipment A big advantage of OpenBlue for security customers is the ability to manage cybersecurity and threats at the edge, which may not currently be addressed by the IT department. The OpenBlue offering includes an embedded ‘air wall,’ which is a zero-trust architecture for physical security equipment. OpenBlue also helps customers manage the ever-changing lifecycles of various assets. Another concept prompting discussion at GSX 2023 is the gap between what a customer expects from a product and what the product can realistically deliver. With endless promotion in the last several years centring on concepts such as artificial intelligence (AI), is it any wonder that customers may sometimes have unrealistic expectations about what a technology can accomplish? The good news at GSX is that, as progress marches on, newer technologies are getting closer and closer to delivering on customers’ most ambitious expectations. The forward momentum of technology development is evident throughout the GSX 2023 show floor, reflecting the promise of even greater product capabilities in months and years to come.
Case studies
ZeroEyes, the creators of the only AI-based gun detection video analytics platform that holds the US Department of Homeland Security SAFETY Act Designation announced that its proactive gun detection and intelligent situational awareness solution will be deployed by Michigan’s Olivet Community Schools to protect students and faculty against gun-related violence. The school was approved for the State’s dedicated grant funding, enabling Olivet to implement ZeroEyes. Olivet Community School Olivet Community School comprises an elementary school, as well as a middle and high school that is located at the same complex. According to The Gun Violence Research Center, 55% of the incidents analysed in Michigan educational systems were spontaneous attacks and 42% involved former students. To combat the rising threat of violence, the district has been bolstering its safety and security efforts by installing an access control system and brand-new digital cameras, along with the deployment of ZeroEyes. Multi-layered security framework "We've always maintained a multi-layered security framework, from our security camera and access control system to CRG maps for first responders, and adding ZeroEyes significantly strengthens our preparedness," said John Mertz, Superintendent of Olivet Community Schools. "While this technology greatly enhances our security, we hope we never have to use it in a real-world situation." AI gun detection and intelligent situational awareness If a gun is identified, images are instantly shared with the ZOC staffed 24/7/365 by specially trained U.S. veterans ZeroEyes’ AI gun detection and intelligent situational awareness software layers onto existing digital security cameras. If a gun is identified, images are instantly shared with the ZeroEyes Operations Centre (ZOC), staffed 24/7/365 by specially trained U.S. military and law enforcement veterans. If these experts determine that the threat is valid, they dispatch alerts and actionable intelligence including visual description, gun type, and last known location to local law enforcement and the district's school resource officers as quickly as 3 to 5 seconds from detection. Proactive safety measures "We applaud Olivet Community Schools for their proactive approach to safety," said Mike Lahiff, CEO and co-founder of ZeroEyes. "Our AI gun detection technology is a vital layer in fortifying the security of both students and staff."
Every year, the Veronafiere exhibition centre and its conference centre host an average of 35 exhibitions and 50 conventions. Among the successful and best-known events, Vinitaly, Marmomac, Fieracavalli, Fieragricola, Samoter, Progetto Fuoco, and MotorBike Expo stand out. These events attract up to 800,000 trade fair visitors and exhibitors every year. To ensure security for the outdoor areas of the brand new “Gallerie Mercatali” in Verona, Veronafiere again decided to install a Dallmeier video security system with Panomera® cameras. Trade fairs and events Veronafiere S.p.A. is an international group that has been organising trade fairs and events “connecting people, nations, and different businesses” since 1898. The trade fair site of Veronafiere with its various exhibition halls stands in the centre of the Italian city of Verona. Dallmeier video security system The high-tech solution also allows for objective management of any complaints Precisely to ensure greater safety for its guests, since 2016 Veronafiere implemented a Dallmeier video security system with a total of 15 Panomera® cameras. The initiative protects as much as possible both exhibitors, starting from the stand set-up phase, and visitors and operators, during the events. This high-tech solution also allows for objective management of any complaints, in a rapid, reassuring, and unequivocal way. “Recognition” with a minimum number of cameras In 2021 the Dallmeier Panomera® video coverage was also extended to the spaces of the “Gallerie Mercatali” of Verona, transformed by Veronafiere into additional exhibition and meeting spaces serving business and the city, after a long conservative restoration intervention of the two archaeological industrial structures. “The purpose of the video system is to minimise the hazards from vandalism, theft, and unauthorised entry, even when no trade fairs or events are taking place. At the same time, Veronafiere wanted to watch over the adjacent parking area,” says Simone Sterza, System Engineer of Italsicurezza, installer and system integrator who collaborates with Dallmeier. Price-performance ratio “It was just as important to the customer to have the best possible price-performance ratio: Veronafiere wanted to have 'Recognition' image quality according to DIN 62676‐4 over the entire area to be monitored, with the smallest number of cameras possible and low total operating costs.” Furthermore, the system should also offer high availability and have comprehensive data protection and data security functions. Any number of “virtual PTZs” and just one Allen key To find a video solution that satisfies the requirements profile, Veronafiere instituted a call for tenders To find a video solution that satisfies the requirements profile, Veronafiere instituted a call for tenders, which was won by the Italian general contractor Cubi S.r.l. One of the main reasons the contract was awarded to Cubi was that as a customer of Italsicurezza, it was able to offer the patented “Panomera®” multifocal sensor cameras. High-resolution images The remarkable feature of the Panomera® cameras is that they can capture long distances and large expanses in high resolution. To do this, they combine up to seven detail sensors having various focal lengths with an overview sensor in one optical unit. The result is a homogeneous, high-resolution total image covering the entire area that is to be captured. 4K cameras The benefit in this case is equivalent to combining multiple 4K cameras with any number of “virtual” PTZ systems but with significantly lower total operating costs. The reason for this is that, apart from fewer cameras, users also need considerably less infrastructure, such as cables, masts, networks, and monitors, to be able to see everything that is happening. Mountera® mounting “Besides their well-known image quality, the thing I found particularly surprising about the new Dallmeier Panomera® cameras was how quickly and easily we were able to mount them,” declares Simone Sterza, System Engineer with Italsicurezza. “Just a single Allen key size was needed for all of the main installation and adjustment work. Thanks to the Mountera® mounting system we were able to mount the cameras safely using just one technician, without needing any assistance from a second person.” Helpful extra services It was also a simple matter to integrate the new cameras and the IPS 10000 Recording Server The Dallmeier cameras capture the outdoor area of the Gallerie Mercatali in the resolution specified in the call for tenders. Italsicurezza was able to define this precisely for the entire area of 10,625 m2 using Dallmeier planning software. It was also a simple matter to integrate the new cameras and the IPS 10000 Recording Server into the existing Dallmeier system. Panomera® S8, S4, and single-sensor cameras Accordingly, Veronafiere only needs two Panomera® S8, three Panomera® S4, and two single-sensor cameras to secure the whole outdoor area of the Gallerie Mercatali and keep a reliable watch over everything that is happening over the entire area. To take advantage of the expanded video system from the very beginning, the security personnel at Veronafiere received thorough training from the team of Dallmeier Italy. Privacy & Security by Design These days, the Veronafiere control centre houses just three workstations, with which the authorised security personnel can observe the entire outdoor area of the trade fair site live and access camera recordings. RAID-6 storage ensures high availability of the recordings. To satisfy Italian data protection regulations, the system deletes the recordings of the camera images automatically after seven days. VCA or AI-based video analysis Searches for specific incidents could also be carried out even more rapidly Moreover, the modular nature of the system allows “upgrades on demand”: this means that Veronafiere could also implement Video Content Analyse (VCA) or AI-based video analysis applications to enable automatic reporting of unauthorised access to “sterile areas” (i.e., areas in which people and objects are not permitted to remain). Searches for specific incidents could also be carried out even more rapidly. Video system for safe events “The Dallmeier system”, ends Simone Sterza, “helps to ensure that exhibitors and visitors have an untroubled, enjoyable trade fair experience.”
The University of California San Diego (UCSD) Police Department is a full-fledged law enforcement agency responsible for patrolling, investigating, and preventing crime within its jurisdiction. Spanning over 1,200 acres and comprising 900 buildings, UCSD’s campus presents unique challenges for law enforcement. The department’s Communications Division serves as the nerve centre, coordinating responses to emergencies, managing communications, and ensuring coordination among officers. Garrett Williams, a seasoned Sergeant at the University of California San Diego (UCSD) Police Department, oversees the Communications Division. With over two decades of experience, Williams understands the critical role technology can play in public safety. The challenge Before partnering with RGB Spectrum, UCSD faced significant obstacles in its dispatch operations Before partnering with RGB Spectrum, UCSD faced significant obstacles in its dispatch operations. Dispatchers juggled multiple computers, including a CAD, radio, and phone computer, each requiring separate keyboards and mice. “I didn’t look to RGB to solve all my problems. However, I understood all that could be accomplished once the team showed us how the technology operated and what was possible,” Garrett Williams, Sergeant, University of California San Diego Police Department. “Three separate mice and operators constantly moving side to side to look from one to the other and then having to move their hands back and forth between control devices - anytime they have to do that, it’s slowing their workflow down; we figured there had to be a better solution,” shared Williams. “And up to 25% of our operators were suffering from repetitive movement and neck Injuries, resulting in downtime and light duty restrictions.” Why UCSD chose XtendPoint KVM-over-IP UCSD wanted a seamless KVM solution that integrated multiple systems over IP under a unified interface. It explored various options before discovering RGB Spectrum’s XtendPoint™ solution, which provides local and remote access to source computers, consolidates separate monitors into multi-view displays, and unifies control for more streamlined operation and enhanced efficiency. With RGB’s XtendPoint KVM system, UCSD grew access to the fire alarm system at each operator’s station UCSD’s key selling point was its ergonomic benefits. It offered a solution to the ergonomic challenges plaguing dispatchers by minimising the need for multiple keyboards and mice. So did replacing monitor clutter. With the XtendPoint solution, single-signal monitors are consolidated on each console using multiview displays that can handle up to four computer signals each or up to eight signals displayed on just two pieces of glass. A notable feature of this solution is the ability to offer each operator customised display viewing, even in a multi-shift operation. A KVM-over-IP backbone offers additional benefits. Before, only one dispatcher station could see the fire alarm system. With RGB’s XtendPoint KVM system, UCSD expanded access to the fire alarm system at each operator’s station. Now, no matter where dispatchers are seated, they have access to all needed systems. How UCSD uses RGB’s solution The RGB Spectrum solution marked a significant turning point for UCSD’s dispatch operations. Dispatchers experienced a dramatic improvement in efficiency, ergonomics, and situational awareness. Gone are the days of dispatchers juggling multiple control devices. With a unified interface, dispatchers can control all systems from a single keyboard and mouse. A streamlined workflow accelerated response times and reduced errors. Video integration proved invaluable. Dispatchers can now access live video feeds and additional mission-critical systems directly within one system interface, providing them with real-time visual information as required. With a unified interface, dispatchers can control all systems from a single keyboard and mouse Additionally, support for video integration with a video wall provided opportunities for enhanced collaboration and situational awareness. Commented Williams, “The flexibility of the RGB system also allowed UCSD dispatchers to leverage video wall capabilities. They can easily share critical information and task lists with colleagues. A more collaborative environment has facilitated communication and coordination among dispatchers, ensuring that tasks are efficiently managed and prioritised during high-stress situations. We can use the RGB system to throw things up on the wall so other dispatchers can see what’s happening and interact as needed.” “In addition," said Williams, “the resilience of the RGB XtendPoint system is invaluable in maintaining operational continuity. For example, in the event of a problem at a station, technicians can work on the issue while the dispatcher moves to a backup computer or station, allowing dispatchers to continue critical work without interruption. This proactive approach to system maintainability and resilience saves time and resources and ensures that dispatch operations remain fully functional at all times.” The result The impact of XtendPoint KVM-over-IP on UCSD’s dispatch operations has been profound. UCSD witnessed significant improvements in efficiency, ergonomics, and situational awareness. Efficiency soared as dispatchers seamlessly controlled multiple systems from a single interface. Ergonomic issues were mitigated, and dispatcher morale improved, enabling dispatchers to respond more effectively to emergencies. Future plans with RGB Spectrum Williams is enthusiastic about the wraparound monitors RGB has announced Looking ahead, UCSD sees opportunities to leverage RGB Spectrum’s technology further to enhance operations. RGB system’s versatility also enables UCSD to adapt to evolving threats and emergencies. In the event of, say, a building evacuation or siege, for example, UCSD could almost immediately establish a satellite facility. Williams is enthusiastic about the wraparound monitors RGB has announced. “We are looking at RGB’s new, yet to come to market, 43-inch curved monitors that will be the finishing touch for even better ergonomics and a customised workspace.” Another potential interest is a “flyaway” kit, a transportable command-and-control system with integral radio access. This mobile system would enable UCSD to monitor special events, such as festivals, where real-time situational awareness is crucial for ensuring the safety of attendees and staff. Williams notes, “We can have a mobile command post set up near a festival or special event, take one of our dispatch systems and put it there without having to move a lot of equipment or figuring out how to get it on the network.” Implementing RGB Spectrum’s solutions UCSD also aims to extend the reach of its dispatch operations by providing in-the-field personnel with access to real-time information. By equipping mobile units with RGB’s AV-over-IP systems via smartphones, police officers could receive critical updates and better collaborate with dispatchers to respond to incidents. “If you think of the unthinkable, like a school shooting, it would be ideal to share live coverage of what’s happening, detailed building schematics, and info on weapons the assailant might be using. Who doesn’t want to know what’s potentially happening behind closed doors before walking in? It’s situational awareness on a whole new level,” commented Williams. The partnership between the UCSD Police Department and RGB Spectrum has proven successful. By implementing RGB Spectrum’s solutions, UCSD transformed its dispatch operations to achieve unprecedented levels of efficiency, ergonomics, and situational awareness. And it is just a start.
ZeroEyes, the creators of the only AI-based gun detection video analytics platform that holds the US Department of Homeland Security SAFETY Act Designation, announced that its solution has been selected by Iowa’s Murray Community School District to identify illegally brandished guns on campus and help protect students and faculty against gun-related violence. Murray Community School District serves 300 students in Murray, Iowa in grades pre-K-12. The district provides an educational environment that challenges the status quo and makes it its mission to clear away any roadblocks that constrain creativity and innovation. New layer of security “While we are a small, rural community, if there is anything we have learned it’s that gun-related violence can happen anywhere,” said Tim Kuehl, superintendent of Murray Community School District. “We are prioritising the safety and security of our students and faculty, and ZeroEyes ensures that our campus is protected from gun-related threats 24/7. We are proud to add this new layer of security to make our community safer.” Existing digital security cameras ZeroEyes' AI gun detection and clever situational grasp software layers onto security cameras ZeroEyes' AI gun detection and intelligent situational awareness software layers onto existing digital security cameras. If a gun is identified, images are instantly shared with the ZeroEyes Operations Centre (ZOC), staffed 24/7/365 by specially trained U.S. military and law enforcement veterans. If these experts determine that the threat is valid, they dispatch alerts and actionable intelligence — including visual description, gun type, and last known location — to local law enforcement and school staff as quickly as three to five seconds from detection. AI gun detection solution “Gun-related violence in school communities is far too common,” said Mike Lahiff, CEO and co-founder of ZeroEyes. “Murray Community School District is addressing this problem head-on by adopting our AI gun detection solution. We are grateful to have the opportunity to proactively combat this issue and alert local authorities of a potential threat before it happens.”
Round table discussion
Technology can be a powerful tool, but it can also be misused. Ethical principles help ensure that technology is used in a way that minimises risks and avoids causing harm to people or society. Issues could include factors such as data privacy and algorithmic bias of certain technologies. As the security industry embraces advanced and evolving technologies, we asked this week’s Expert Panel Roundtable: What are the biggest ethical considerations of using emerging technologies in physical security?
Technological leaps in the last several decades have revolutionised biometrics. The technologies are constantly evolving, spanning facial recognition to iris scanning to fingerprints, to provide new levels of security and convenience. Biometrics are everywhere, from smartphones to border control, constantly evolving to meet the needs of our increasingly digital world. They are also more accurate and easier to use than ever. We asked this week's Expert Panel Roundtable: What’s new with biometrics?
In today's interconnected world, the lines between physical and digital security are blurring. This means that threats can easily exploit vulnerabilities in both realms, potentially causing significant damage. That's why the convergence of cyber- and physical security systems is becoming increasingly important. It has already been a topic of discussion in the security market for more than a decade. To get a reality check, we asked this week’s Expert Panel Roundtable: Has convergence been achieved in security systems? Why or why not?
Products
Video analytics: Manufacturers & Suppliers
- Bosch Video analytics
- Hanwha Vision Video analytics
- Avigilon Video analytics
- Hikvision Video analytics
- Axis Communications Video analytics
- Honeywell Security Video analytics
- FLIR Systems Video analytics
- March Networks Video analytics
- AV Costar Video analytics
- VideoIQ Video analytics
- Videotec Video analytics
- AMAG Video analytics
- LTV Europe Video analytics