|eIQ’s support program includes configuration and fine-tuning of eIQnetworks security solutions
eIQnetworks, Inc., the only global provider of a unified situational awareness solution, announced the company has certified its 200th engineer for its award-winning SecureVue unified situational awareness platform. Part of its commitment to customer success, the company offers a world-class customer training and certification program that effectively ensures customers quickly take advantage of all benefits and value offered by the SecureVue unified situational awareness platform.
“I’m very pleased to be the 200th SecureVue Certified Engineer (SVCE) to be trained and certified by eIQnetworks,” commented Karl Cialli, security operations manager at Eagle Investment Systems (BNY Mellon). “eIQ’s world class training and services team provided an excellent opportunity for us to maximise the investment our organisation has made in SecureVue – and as a result we are able to maximise the benefits and power offered by SecureVue in addressing complex security and compliance challenges.”
Each component of eIQ’s customer service and support program – professional services, training, certification and customer support – is staffed by highly competent, highly trained solution architects with a wealth of experience with eIQ's SecureVue as well as a deep understanding of related information security and compliance fields such as enterprise infrastructure, application and data security, compliance requirements, cyber security, APTs and policy management. eIQnetworks' customer services program has been purpose-built to optimise the customer experience and ensure that each organisation quickly benefits from the full value and functionality inherent within SecureVue.
“We are pleased to continue to enhance the knowledge of the IT security professionals community to communicate the full scope of SecureVue’s unified situational awareness and its capabilities to reach evolving security and compliance requirements,” commented Rob Aragao, vice president, services at eIQnetworks. “Attaining 200 SVCE’s is a significant milestone that demonstrates the proliferation of SecureVue. At eIQnetworks, our mission is to help customers build advanced and competent security and compliance programs as easily and as simply as possible, and our training and certification help customers reach that goal.”
eIQ’s customer service and support program includes professional services in the planning, design, deployment, configuration and fine-tuning of eIQnetworks solutions and on-going technical assistance.