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Integrated Systems - News

DICE Corporation hosted monitoring centre platform gains new UL Listing

DICE Corporation has gained a UL Listing on its hosted monitoring centre platform under the new UL Listing standards for hosted alarm centres.

Hosting solutions for monitoring centres:

DICE has been providing hosting solutions for monitoring centres in the United States and around the world for about 3 years now. DICE provides our hosted users with the Alarm Receivers, Monitoring Software, Monitoring Servers, and PBX with phones, all from our data centres here in the USA. The hosted monitoring user and each of their monitoring agents simply log into the DICE Hosted centre with a secure, password protected login, through a virtual private network, to access their monitoring solution and its data. The hosted monitoring centre simply needs PCs, phones and monitoring agents in order to manage their business.

The DICE hosted solution allows monitoring centres to significantly reduce their capital expenses. Plus the hosted solution users can have access to all seventy of the DICE automated, end to end monitoring and business services that DICE delivers. The DICE automated products are designed to increase a monitoring centres efficiency, allowing them to do more work, with less employees, as the software does much of the work that their people currently do. “This simply lowers the operating costs of companies that use the DICE system and it especially reduces the costs of companies who use the hosted system.” said Cliff Dice.

Growth over the years:

Dice has grown its account base of central stations that are hosted by a significant amount over these past few years by offering these services, and providing a UL Listing for our hosted clients was the next logical step. It’s also important to say that DICE has a redundant, mirrored data centre four hundred miles away from Bay City, which sits on different power grids and uses different carrier services. If our Bay City centre were ever to go down, we simply failover to this second centre. This was key to receiving the UL listing for our hosted solutions and our hosted clients.

Over the past 5 years our company has built and expanded our fully owned and operated data centres which provide hosted users with a series of benefits. First, there are no more server costs, server maintenance fees or server replacement fees and the many IT headaches that go along with managing an internal network. New monitoring companies have zero start-up costs in what is normally a very costly investment to build the infrastructure needed to start and operate a central station. And lastly, we’ve been transitioning DICE clients and other monitoring provider’s clients from their fully owned and operated central stations to the DICE hosted services as this simply reduces their operating cost. Dice owns and operates 4 additional non UL data centres within the United States and has Co-Location centres in Europe and Asia to help in web application and portal deployment around the world.

Benefits of DICE PBX

One of the biggest savings to monitoring companies comes from using our hosted Dice PBX’s and from DICE providing users with all their telecom services too. One of the major expenses for any monitoring company is its communication costs. “Dice usually reduces these communications costs as our provider connects directly to the communication backbone which provides telephone services to other middle market service providers that many centres use. Plus DICE provides PBX redundancy delivering multiple paths to the telecom networks that a centre  is connected to. Whereas most traditional telecom services provide just a single path. So you receive additional benefits, and cost savings. Your costs savings come from the fact that all your computer hardware, software, and advanced networking solutions are provided in the hosted solution.” Dice has even invested in all types of receivers from every manufacturer, both for IP and legacy Telecom products.

Cliff Dice stated that “what we have done with our hosted solution significantly reduce any monitoring company’s, large to small, operating costs. It would be hard for any alarm company to provide what we have built here in the hosted centre. From our prospective the industry has moved way beyond needing just a software solution. The industry has been looking for financial help for some time now as costs go up, and RMR per client goes down. Something had to give, and we are very pleased to provide the industry with the support they need through our UL listed Hosted Monitoring and business service offerings.”

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