Managing complex multi-data and multi-stakeholder environments

The ISPS code as well as the more advanced national and international initiatives and programs (e.g. CSI, C-TPAT, WCO/AEO etc.) are requiring changes in maritime security concepts. The more static approach of ISPS security measures (port areas, vessels etc.) needs to be enhanced by dynamic solutions, connecting the infrastructure of many stakeholders in the supply chain. The fusion of security sensors, images and data is a major challenge for modern maritime security management: it requires a technical and collaborative interoperability. This article is highlighting the major functions and benefits of modern Command & Control Systems as part of an integrated approach towards port security.

Assuring a concerted management of incidents

When it comes to the coherent management, support, planning and conduct of security and safety operations including the integration of first responders (police, ambulance, fire police etc.), the individual infrastructure of Port Operators, Customs, Terminal Operators and other parties is - in many cases - more or less isolated, causing problems for the required concerted management of incidents.

Command and Control solutions are scalable top level applications to operate security systems (multisensor and multiclient) by an over-all user interface, managing and supporting the planning and conduct of security and safety operations. Command and Control Centers are the physical locations used to centralize and process all security information. These centres may be fixed or mobile, centralized or clustered. They are running on Software Modules which allow management support and decision-making, presenting security related information in a logical form to "commanders/managers" and providing ongoing or incident related situational awareness. This ensures a ‘common view' of incidents for all authorized "commanders" and managers, regardless of their location.

Main functional requirements of Command & Control

Some of the main functional modules required for an "integrated control centre" are

• The sharing of experience, information and operational data by individual users across the entire system, which prevents isolated solutions or "know-how islands"
• Optimized efficiency and support for personnel with reliable and easily accessible information and recording tools
• Improved coordination and information flow between all parties involved
• Efficient use of existing infrastructure
• Secure integration of interfaces to telephone, radio, alarm systems, security alarms, voice recording devices, etc.

These requirements are ensured by system features like Call Taking, CTI Integration, Event Processing and Dispatching, Resource Management, Alerts, Sensor Management, Radio Control as well as Management of Graphics Data and Statistics.

The Siveillance™ ELS Web Command & Control solution of Siemens Building Technologies is used by First Responders and Operators of Critical Infrastructure, all over the world. The systematic use of standard internet technology allows for the remote connection of workstations to the control centre with access to the full functionality of "ELS Web". This functionality even extends to the creation of new virtual control centre networks. It is scalable and adaptable, providing an easy to use user interface. The functionality for integrated command and control centres allows to share data when useful but also to hide data if necessary.

Siemens Command & Control solutions range from small-size security operations rooms for industrial sites with access control, perimeter security systems and a Local Area Network up to complex Multi Agency security systems with remote CCTV and Surveillance systems, Intelligence support, Digital Trunk Radio System, multiple Command Centres and software applications for incident and resource management. By integrating security sub-systems and stakeholders in the port environment they do not only ensure compliance with government regulations but also improve efficiency of port operations and cargo clearance.

Download Siveillance ELS Web Brochure PDF (770 KB)