Frequently Asked Questions (FAQs)

SourceSecurity.com is the leading global product finder for the security industry, listing over 35,000 products; we are an online catalogue of security / surveillance products rather than a supplier.

To order products listed on SourceSecurity.com, you can place sales enquiries, which will be sent directly to the manufacturer / re-seller / distributor and they will contact you.

To place a sales enquiry, you will need to register with SourceSecurity.com.  This will only take a few minutes to complete. 

Registering is completely free and will enable you to place sales enquiries and request product information as many times as you wish. Your sales enquiry history will be automatically stored in your My SourceSecurity account.

The sales enquiry link can be found beneath the picture on the product information page.

Find the individual product you are interested in and then place a sales enquiry.  This will be sent directly to the manufacturer or appropriate company and they will contact you with further information.

Please email us at   with your detailed requirements and we will be able to help you.

Please click here or on the CCTV link on the left hand-side navigation bar on the homepage or Products area.  On this page, please select the appropriate product sub-category, for example CCTV cameras or digital video recorders (DVRs) and then specify your search criteria.

When your results are displayed on the product search results page you can:

• Click on the "Compare" icon to compare 2 to 5 different CCTV products
• Click on the "Full Spec" icon for complete specification of the product

When you have found a suitable product, please click on "Sales Enquiry" or "Product Literature Request" to request more information about the product from the manufacturer.

Please click here or on the Access Control link on the left hand-side navigation bar on the homepage or Products area.  On this page, please select the appropriate product sub-category and then specify your search criteria.

When your results are displayed on the product search results page, you can:

• Click on the "Compare" icon to compare 2-5 different access control products and systems at a time
• Click on the "Full Spec" icon for complete specification of the product

When you have found a suitable product, please click on "Sales Enquiry" or "Product Literature Request" to request more information about the product from the manufacturer.

Please click here or on the Intruder Alarms link on the left hand-side navigation bar on the homepage or Products area.  On this page, please select the appropriate product sub-category and then specify your search criteria.

When your results are displayed on the product search results page you can:

• Click on the "Compare" icon to compare different intruder alarm products
• Click on the "Full Spec" icon for complete specification of the product

When you have found a suitable product, please click on "Sales Enquiry" or "Product Literature Request" to request more information about the product from the manufacturer.

Please click here or on the Integrated Systems link on the left hand-side navigation bar on the homepage or Products area. 

Click on the Latest in Integrated Systems button to view the latest products.

Select the Related Products link to search for products.

When your results are displayed on the product search results page you can:

• Click on the "Compare" icon to compare different integrated security systems
• Click on the "Full Spec" icon for complete specification of the product

When you have found a suitable product, please click on "Sales Enquiry" or "Product Literature Request" to request more information about the product from the manufacturer.

Please click here or on the Network / IP link on the left hand-side navigation bar on the homepage or Products area.   

Select the Latest in Network / IP button to view the latest products.

Select the Related Products box to search for products.

When your results are displayed on the product search results page you can:

• Click on the "Compare" icon to compare different Network / IP surveillance products
• Click on the "Full Spec" icon for complete specification of the product

When you have found a suitable product, please click on "Sales Enquiry" or "Product Literature Request" to request more information about the product from the manufacturer.

Please click here or on the Biometrics link on the left hand-side navigation bar on the homepage or Products area. 

Select the Latest in Biometrics button to view the latest products.

Select the Related Products box to search for products.

When your results are displayed on the product search results page you can:

• Click on the "Compare" icon to compare different products
• Click on the "Full Spec" icon for complete specification of the product

When you have found a suitable product, please click on "Sales Enquiry" or "Product Literature Request" to request more information about the product from the manufacturer.

You can compare products of interest to you on the product search results page.

Tick the box to the left of each product of interest (between two to five products per comparison) and click on "Compare".  This will display your selected products in a table that enables you to compare the products side-by-side.

Please click here or on the New Products Showcase button on the left hand-side navigation bar.  From here, you can select the most relevant sub-category (such as CCTV, Access Control or Intruder Alarms).

Please enter the product's brand name or model code into the keyword search; otherwise, please use the product search pages.

If you are unable to find the product this way, please fill in the form on the Contact Us page and we will answer your enquiry.

Please enter the manufacturer, brand name or model code into the keyword search.

If you are unable to find the product this way, please fill in the form on the Contact Us page and we will answer your enquiry.