Telecomunicaciones de Mexico (Telecomm) a state-owned telegraph company first installed EDSR400 and EQ350 cameras

Mission

Telecomunicaciones de Mexico (Telecomm) a state-owned telegraph company is the largest payment network in Mexico with 1,554 government telegraph offices nationwide. These telegraph offices offer services in check cashing, bill payment, international money transfers and credit applications.

Solution

EverFocus has been working with Telecomm since 2004. They first installed EverFocus equipment in 146 telegraph offices: 1 EDSR400 and 1 camera EQ350 cameras. In 2005, they equipped 100 more offices with 1 EDSR400 and 1 EQ350.

In 2007 EverFocus won the public bid again for 515 EDR410 and 1030 EQ200 for a total of 771 telegraph offices with EverFocus equipment so far. In 2008 we will continue to work with Telecomm to equip the 783 remaining offices.

EverFocus won the public bid for 515 EDR410 and 1030 EQ300 in 2007

Result

As part of the negotiations for the last bid, EverFocus offered to do a 3-day training to help Telecomm personnel administer and operate the equipment. The training took place at the National School of Telecommunications in Mexico City. A total of 55 Telecomm employees representing the 32 states of Mexico attended the training.

The first day of the training was focused on helping them learn about the installation, operation, and networking of the equipment. The second day of the training took place at the school's lab where 10 workstations with DVRs and cameras were set to give them hands-on training on how to operate and program the DVRs. The last day was used to explain the installation and administration of EverFocus PowerCom 4.0 software which they will be installing at each of their 5 regional offices to help them monitor the telegraph offices. Lastly, the attendees were given a written test. It helped to establish a strong relationship between EverFocus and Telecomm.

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