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POS Intellect: video monitoring of retail checkout transactions

POS Intellect is a system for monitoring retail checkout transactions, based on the highly adaptable Axxon Intellect platform. The system can be used on its own or as part of an integrated security system that includes video surveillance, access control, fire and security alarm systems, and more.

POS Intellect synchronises the information from cash registers with video surveillance from cameras pointed at the register area. Tools allow for quickly analysing video from events of interest based on merchandise name or bar code, receipt amount, cashier last name, and more.

Both in real time and in later analysis, the operator sees video of a buyer transaction with text (captions) containing information on the screen. This information includes the receipt contents as well as what is shown on the cash register (such as cash drawer opening or manual product code entry). Operators get a full picture of events happening in checkout areas and can pinpoint common fraud methods, such as:

  • Credit card and discount card abuse
  • Theft of cash when pretending to give change
  • Failure to scan merchandise
  • Change of receipt contents in favour of the cashier
  • Switching the barcode of an expensive product with the barcode of a cheaper one
  • Unauthorised discounts
  • "Arrangements" between cashiers and buyers (resulting in the accomplice bringing goods out of the store)
  • Cancelling a receipt after the transaction is complete, and pocketing the money
  • Taking a returned merchandise without conducting a return transaction at the cash register
  • Using counterfeit credit card slips
  • Making false product returns
  • and more

Retail Analytics

Retail Intellect is a comprehensive, flexible solution for retailers that matches technologies for ensuring point-of-sale safety and security with video analytics for gathering priceless marketing information. With AxxonSoft Retail Analytics retailers can supplement strategic and short-term planning by capturing and cataloguing real-world marketing information, reduce expenses, improve return on capital, gain a powerful system for managing company resources, and boost the bottom line.

Store traffic management
Measure the number of people who visit your store, at a whole site or within a specific zone of observation. Improve customer service by smartly planning staff hours around peak times. Plan in-store promotions smartly and optimise your promotional strategies.

Queue management
Measure and manage the load on points of client service in your store. Improve business efficiency and increase customer satisfaction.

Heat map
Understand your customer traffic patterns. Plan promos and merchandise placement based on information about the most attractive areas of your store. Determine the effectiveness of your product placement and scale out successful experiments.

Learn more about Axxon POS Intellect here.

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